HRBP [HR Ops / Generalist]

Role Overview

health coaches, fitness coaches, and sales teams

remote workforce management

Key Responsibilities

• Workforce Daily Operations (20%)
• Manage daily staffing, roster planning and shift adherence for remote teams.
• Attendance leave tracking for a 90% WFH setup.
• Resolve login, access, and system readiness issues for remote employees.
• Regular sync with managers to plan workload for distributed teams
• Manage the Employee queries, comp off, payroll queries and others.
• Performance Productivity Management (25%)
• Track weekly performance dashboards across all remote functions
• Drive 1:1s with the employees
• Conduct performance review cycles, KPI tracking, and PIP management
• Identify low performers early and coordinate corrective actions
• Review user complaints/escalations related to performance
• Employee Relations Engagement (20%)
• Handle grievances, conflict resolution, and behavioral cases
• Conduct monthly virtual employee engagement for remote teams
• Run stay / exit interviews and track reasons for attrition
• Ensure adherence to the code of conduct across remote setups
• Maintain high morale and communication for WFH teams
• Onboarding Training Coordination (10%)
• Remote-first onboarding processes, documentation, and induction planning
• Coordinate with trainers for SOP/product/coaching training
• Track new joiner performance and pulse check during the first 7/15/ 30 days
• Ensure readiness: systems, IDs, access, orientation
• Share the Reports with AM - HR
• Compliance SOP Governance (10%)
• Ensure WFH SOPs, documentation, and behavioural guidelines
• Manage warnings, PIP documentation, and disciplinary actions
• Audit compliance for attendance and policy adherence
• Managing adherence for Employee Handbook
• Recruitment – 10%
• Sourcing Screening for coaches and sales profiles.
• Building a Network in the healthtech industry
• Scheduling interviews taking HR rounds
• Managing hiring dashboards and reference checks
• Get the requirements from the TL / Dept Heads
• Offer rollout and onboarding coordination.
  

Requirements

• 3–5 years as HRBP in high-volume, customer-facing teams
• Experience managing remote/WFH teams strongly preferred
• Strong performance management, employee relations and analytics skills
• Comfortable with a 6-day, high-velocity health-tech environment
• Excellent communication and stakeholder partnership.
• Must have a Laptop and Wifi.
  

Qualifications

• Hybrid Role [3/4 days WFO]
• 6 days working
• Location: Old Airport Road, Indirananagar