HR Operation Executive - (Blue collar)

About the Role:-
We are looking for a proactive HR Operations Manager to lead the HR operations for our venue-based teams across multiple locations. The ideal candidate should have hands-on experience managing large-scale ground staff (100+ headcount), full understanding of labour compliance, grievance redressal, and HR process implementation for blue-collar employees.Location: New delhi
Experience Required: 4+ years in HR Operations, preferably in retail/hospitality with blue-collar workforce
Industry: Retail
Employment Type: Full-Time
Salary: 6Lpa - 8Lpa

Key Responsibilities:
● HR Operations Management: Spearhead the end-to-end HR operations lifecycle for venue-based teams including seamless onboarding, structured induction, accurate attendance tracking, offboarding with compliance, and maintenance of all employee records and documentation.
● Statutory Compliance & Audit Handling: Ensure 100% compliance with labour laws across all venues, including PF, ESI, Bonus, Gratuity, and Minimum Wages adherence. Manage internal and external statutory audits with zero non-conformance.
● Compensation Structuring: Develop and implement salary structures and CTC frameworks tailored to blue-collar and supervisory roles, aligned with compliance norms, skill levels, shift patterns, and cost-efficiency goals.
● Grievance Management: Act as the first line of resolution for employee grievances and concerns at the ground level. Handle disputes or escalations with professionalism, empathy, and adherence to company policy.
● Ground Workforce Supervision: Lead and supervise daily HR operations for 100+ frontline staff, ensuring discipline, shift alignment, workforce productivity, and timely attendance enabling smooth venue operations.
● Employee Engagement & Retention: Drive targeted employee engagement initiatives including R&R programs, team-building activities, welfare initiatives, and internal communication to build morale and reduce attrition.
● Manpower Planning & Deployment: Collaborate with store managers and operations teams to forecast manpower needs, coordinate timely recruitment, and manage scalable workforce deployment across multiple venues.
● HR Reporting & Analytics: Own and maintain HR dashboards, compliance trackers, and MIS reports to provide real-time visibility of critical HR metrics such as attrition, absenteeism, joining ratios, and training progress.

Qualifications:
● 4+ years of HR operations experience with proven team management exposure.● Strong knowledge of compliance, payroll, statutes, and HR systems.● Demonstrated experience in blue-collar hiring and HR operations at scale.● Excellent leadership, people skills, and grievance management capabilities.

Job Type: Full-time

Pay: Up to ₹800,000.00 per year

Benefits:

• Health insurance
• Leave encashment
• Paid time off
• Provident Fund

Application Question(s):

• Have worked in Retail Industry with Blue Collar?

Experience:

• Compliance & Payroll: 2 years (Preferred)

Location:

• New Delhi, Delhi (Required)

Work Location: In person