HR Manager

JOB RESPONSIBILITIES

• HR Policy and Compliance
• Develop and implement HR policies and procedures that adhere to labour laws and regulations and align with the company's values and objectives.
• Ensure operational compliance with all applicable labour laws and regulations; and stay abreast of changes in employment law and industry best practices.
• Liaise with and maintain good relations with the Labour Department and officers.
• Manpower Management
• Perform branch wise manpower planning and scheduling to ensure availability of adequate workforce to achieve organisational objectives.
• Maintain manpower budgets for each outlet.
• Talent Acquisition
• Develop and implement recruitment strategies to attract quality candidates for various positions (front-of-house, back-of-house, management).
• Utilize various recruitment channels (online job portals, culinary training institutes, labour contractors, industry contacts, social media, employee referrals etc.) to source candidates.
• Conduct interviews, assess candidates' skills and experience, and make hiring decisions.
• Ensure to provide a smooth and positive candidate experience.
• Ensure that employees are hired only after thorough background verification.
• Manage the onboarding process for new hires, ensuring they receive proper induction and orientation.
• Training and Development
• Identify training needs and develop programs to enhance employee skills and knowledge.
• Conduct soft skills and basic development training, like personal grooming, hygiene, workplace safety and company policies for employees
• Coordinate and organise technical training sessions on various topics, including customer service, food safety, restaurant and personal hygiene.
• Performance Management
• Implement performance management frameworks (by developing and monitoring employee Key Result Areas (KRAs) / Key Performance Indicators (KPIs) to evaluate employee performance and provide constructive feedback.
• Review and approve monthly incentives of employees.
• Employee Relations
• Foster a positive and productive work environment by addressing employee concerns, resolving conflicts and promoting effective communication.
• Manage employee relations issues, including disciplinary actions and performance improvement plans, ensuring compliance with labour laws and company policies.
• Develop and implement employee welfare and engagement programs.
• Conduct workplace inspections to monitor compliance with safety regulations to ensure workplace safety.
• Conduct exit interviews to gather feedback and identify areas for improvement.
• Others
• Ensure employee records are accurately maintained Sand ensure confidentiality of sensitive information.
• Coordinate and administer staff accommodations and ensure compliance of safety regulations and hygiene standards.
• Engage and coordinate with HR related third party service providers from contracting to exit stage.

JOB REQUIREMENTS AND SKILLS

• Proven experience as an HR Manager, preferably in the restaurant or hospitality industry.
• Strong knowledge of Labour Law and HR best practices.
• Strong understanding of recruitment best practices and techniques.
• Ability to speak Hindi is mandatory.
• Proficiency in HRIS and payroll systems.
• Proven team management skills.
• Excellent interpersonal, communication, leadership, decision-making, conflict- resolution and problem-solving skills.
• Ability to work independently in a challenging environment and manage multiple tasks and priorities simultaneously.
• Ability to work under pressure, prioritize tasks, and meet deadlines.
• High level of integrity, confidentiality, and professionalism.
• High attention to detail and accuracy.

WORK EXPERIENCE AND EDUCATIONAL REQUIREMENTS

• Bachelor’s degree in human resources management or related field; master’s degree or certification is a plus.
• At least 5 plus years’ experience as an HR Manager, preferably in the restaurants or food and beverage industry.
• Familiarity with various recruitment channels, including social media, online job boards, Job fairs and employee referrals.
• Experience in conducting training and development programs.

Job Types: Full-time, Permanent

Pay: ₹40,000.00 - ₹50,000.00 per month

Benefits:

• Food provided
• Provident Fund

Schedule:

• Day shift
• Morning shift
• Weekend availability

Education:

• Bachelor's (Required)

Experience:

• Hospitality: 5 years (Required)

Language:

• Hindi (Required)

Work Location: In person