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HR Generalist & Operations Assistant

HR Generalist & Operations Assistant

Support Sages

2 - 7 years

1 - 5 Lacs

Kochi

Posted:1 day ago| Platform:

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Skills Required

Payroll Performance management Legal compliance ISO HR operations Soft skills training Management Shift planning Vendor coordination Recruitment

Work Mode

Work from Office

Job Type

Full Time

Job Description

SupportSages has been the preferred vendor for cloud implementation services to companies

of all genres and scales. While primarily being a server management company and having

end-to-end knowledge of traditional on-premises and advanced cloud technologies we have

evolved into a DevOps Company. Our vision is to be the most loved and happiest

organization for the employees, customers, and other stakeholders.

Key Responsibilities

HR Generalist:

1. Recruitment: End-to-end hiring, campus drives, onboarding.

2. Employee Relations: Address concerns, resolve conflicts, promote engagement.

3. Performance Management: Assist appraisals, identify training needs.

4. Training: Coordinate sessions, deliver ISO/soft skills training, assess effectiveness.

5. Compliance Records: Ensure legal compliance, manage records and reports.

6. Attendance Leave: Oversee shifts, approve leave, maintain accuracy for payroll.

Operations Assistant:

1. Act as liaison between management and operations.

2. Monitor ticket resolution and workload efficiency.

3. Prepare client performance reports and suggest process improvements.

4. Manage shift planning, utilization (>95%), vendor coordination, and ISO tasks.

What we're Looking For

Strong communication and HR knowledge.

Detail-oriented, multitasking, and responsible.

Proficient in English, Excel, and HRMS tools (preferred).

Ability to manage confidential data professionally.

HR Operations experience in IT industry will be an added advantage

What We Offer

Salary - 2.4LPA 4.2 LPA

Growth opportunities

ESI, PF other benefits

Qualification: MBA in HR Operations

Experience: Minimum 2 years in the IT sector (career gap acceptable)

More Jobs at Support Sages

Business Operations Specialist

Kochi

1.0 - 3.0 yrs

INR 3 - 6 Lacs

HR Generalist & Operations Assistant

Kochi

2.0 - 7.0 yrs

INR 1 - 5 Lacs

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