Business Operations Specialist Responsibilities Departmental Coordination Oversee and follow up with all departments to ensure smooth day-to-day operations. Monitor task progress and provide timely updates to relevant stakeholders. Supplier and Vendor Management Manage relationships with suppliers and vendors to ensure timely delivery of goods and services. Negotiate contracts, track performance, and address any discrepancies or issues. Maintain an up-to-date database of suppliers, vendors, and service agreements. Asset Management Maintain and manage an up-to-date inventory of company assets. Track asset allocation, usage, and lifecycle for optimal utilization. Operational Documentation Document and update all operational processes and workflows. Ensure all records comply with company policies and regulatory requirements. Employee Data Management Maintain accurate records of employee access, configurations, and system permissions. Oversee onboarding/offboarding processes for resource allocation and system access. Process Improvement Identify bottlenecks in operations and propose enhancements to optimize efficiency. Implement tools or processes to streamline departmental coordination. Reporting and Analysis Generate periodic reports on operational activities, supplier/vendor performance, and employee data. Provide insights to management for decision-making and policy updates. Compliance and Security Ensure compliance with internal policies and external regulations. Regularly audit supplier/vendor agreements, employee access, and asset records to maintain data security. What we look for in the candidates? Excellent written and verbal communication skills Ability to handle English language as if it is your first language. Ability to seamlessly integrate with the team and contribute to a cohesive work environment. Demonstrates a willingness for long-term association with the organization. Open-minded and ready to take on challenges in a dynamic work environment. Ideal for individuals looking to re-enter the workforce after a break. What do we offer? Excellent growth and advancement opportunities ESI, PF and other benefits Job Location : Edapally, Kochi Qualification : MBA Operations or Any graduates with career-break CTC : As per the industry standards Please note that this position is based in Kochi, Kerala. We have a hybrid work mode which will require candidates to occasionally come to the office. Hence, we will only consider applicants who are able to meet this requirement.
SupportSages has been the preferred vendor for cloud implementation services to companies of all genres and scales. While primarily being a server management company and having end-to-end knowledge of traditional on-premises and advanced cloud technologies we have evolved into a DevOps Company. Our vision is to be the most loved and happiest organization for the employees, customers, and other stakeholders. Key Responsibilities HR Generalist: 1. Recruitment: End-to-end hiring, campus drives, onboarding. 2. Employee Relations: Address concerns, resolve conflicts, promote engagement. 3. Performance Management: Assist appraisals, identify training needs. 4. Training: Coordinate sessions, deliver ISO/soft skills training, assess effectiveness. 5. Compliance Records: Ensure legal compliance, manage records and reports. 6. Attendance Leave: Oversee shifts, approve leave, maintain accuracy for payroll. Operations Assistant: 1. Act as liaison between management and operations. 2. Monitor ticket resolution and workload efficiency. 3. Prepare client performance reports and suggest process improvements. 4. Manage shift planning, utilization (>95%), vendor coordination, and ISO tasks. What we're Looking For Strong communication and HR knowledge. Detail-oriented, multitasking, and responsible. Proficient in English, Excel, and HRMS tools (preferred). Ability to manage confidential data professionally. HR Operations experience in IT industry will be an added advantage What We Offer Salary - 2.4LPA 4.2 LPA Growth opportunities ESI, PF other benefits Qualification: MBA in HR Operations Experience: Minimum 2 years in the IT sector (career gap acceptable)
Business Operations Specialist | Careers | Supportsages Business Operations Specialist Responsibilities Departmental Coordination Oversee and follow up with all departments to ensure smooth day-to-day operations. Monitor task progress and provide timely updates to relevant stakeholders. Supplier and Vendor Management Manage relationships with suppliers and vendors to ensure timely delivery of goods and services. Negotiate contracts, track performance, and address any discrepancies or issues. Maintain an up-to-date database of suppliers, vendors, and service agreements. Asset Management Maintain and manage an up-to-date inventory of company assets. Track asset allocation, usage, and lifecycle for optimal utilization. Operational Documentation Document and update all operational processes and workflows. Ensure all records comply with company policies and regulatory requirements. Employee Data Management Maintain accurate records of employee access, configurations, and system permissions. Oversee onboarding/offboarding processes for resource allocation and system access. Process Improvement Identify bottlenecks in operations and propose enhancements to optimize efficiency. Implement tools or processes to streamline departmental coordination. Reporting and Analysis Generate periodic reports on operational activities, supplier/vendor performance, and employee data. Provide insights to management for decision-making and policy updates. Compliance and Security Ensure compliance with internal policies and external regulations. Regularly audit supplier/vendor agreements, employee access, and asset records to maintain data security. What we look for in the candidates? Excellent written and verbal communication skills Ability to handle English language as if it is your first language. Ability to seamlessly integrate with the team and contribute to a cohesive work environment. Demonstrates a willingness for long-term association with the organization. Open-minded and ready to take on challenges in a dynamic work environment. Ideal for individuals looking to re-enter the workforce after a break. What do we offer? Excellent growth and advancement opportunities ESI, PF and other benefits Job Location : Edapally, Kochi Qualification : MBA Operations or Any graduates with career-break CTC : As per the industry standards Please note that this position is based in Kochi, Kerala. We have a hybrid work mode which will require candidates to occasionally come to the office. Hence, we will only consider applicants who are able to meet this requirement.
Junior System Engineer Apprentice | Careers | Supportsages Junior System Engineer Apprentice SupportSages has been the preferred vendor for cloud implementation services to companies of all genres and scales. While primarily being a server management company and having end-to-end knowledge of traditional on-premise and advanced cloud technologies we have evolved into a DevOps Company. Our vision is to be the most loved and happiest organization for the employees, customers, and other stakeholders. After you complete an introductory training covering essential Linux skills (around 20 days), you enter a hands-on 2 years apprenticeship under the National Apprenticeship Training Scheme (NATS), where you work in a real-world environment applying what you ve learned, gaining industry experience, and being mentored. Responsibilities Provide live chat support Monitor severs and networks and escalate to the corresponding department Provide basic customer support through ticketing system Carry out tasks under the supervision of mentor Identification of various server issues and act according to the guidelines What do we look for in the candidates Excellent written and verbal communication skills Ability to handle English language as if it is your first language. General knowledge of Networking, Hardware, software Good Knowledge on Web server, Mail server, DNS, FTP, SSH ( Thorough knowledge on Apache and DNS will fetch you the job) Good understanding about usage and purpose of Firewalls Good Team player - Able to work independently and well on a team. Willingness to share your knowledge with your colleagues. Passion to excel in whatever you do. Creative thinking and ability to think outside the box are ESSENTIAL. : 0 to 1 Year Please note that this position is based in Kochi, Kerala. We have a hybrid work mode which will require candidates to occasionally come to the office. Hence, we will only consider applicants who are able to meet this requirement.
Digital Marketing Strategist - Apprenticeship | Careers | Supportsages Digital Marketing Strategist - Apprenticeship SupportSages has been the preferred vendor for cloud implementation services to companies of all genres and scales. While primarily being a server management company and having end-to-end knowledge of traditional on-premise and advanced cloud technologies we have evolved into a DevOps Company. Our vision is to be the most loved and happiest organization for the employees, customers, and other stakeholders. You will undergo a 6-month hands-on apprenticeship under the National Apprenticeship Training Scheme (NATS), where you ll apply your learning in a real-world setting, gain industry experience, and receive mentorship. Responsibilities Develop and implement comprehensive digital marketing strategies to achieve Conduct market research and analyze competitor activity to identify opportunities Create and manage digital marketing campaigns across channels (email, social media, search engines, etc.). Collaborate with cross-functional teams (creative, development, data analytics) to ensure aligned messaging and effective execution. Stay up to date with industry trends, emerging technologies, and best practices in Analyze campaign performance using data analytics tools and provide actionable Manage and optimize digital marketing budgets to ensure ROI-driven results. Develop and maintain strong relationships with clients or internal stakeholders. Create and present reports on campaign performance and strategic Identify and capitalize on new digital marketing opportunities to drive business What we look for in the candidates Excellent written and verbal communication skills Ability to handle English language as if it is your first language. Good Team player - Able to work independently and well on a team. Willingness to share your knowledge with your colleagues. Creative thinking and ability to think outside the box are ESSENTIAL. What do we offer Excellent growth and advancement opportunities Job Location : Edapally, Kochi Qualification : MBA or Any graduates (Maximum number of permitted back papers 5) Experience : 0 to 2 Years Please note that this position is based in Kochi, Kerala. We have a hybrid work mode which will require candidates to occasionally come to the office. Hence, we will only consider applicants who are able to meet this requirement.