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Junior System Engineer Apprentice

Junior System Engineer Apprentice

Support Sages

2 - 7 years

4 - 9 Lacs

kochi

Posted:2 weeks ago| Platform:

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Skills Required

ticketing usage ftp networking linux dns ssh server management customer support apache

Work Mode

Work from Office

Job Type

Full Time

Job Description

Junior System Engineer Apprentice | Careers | Supportsages Junior System Engineer Apprentice

SupportSages has been the preferred vendor for cloud implementation services to companies of all genres and scales. While primarily being a server management company and having end-to-end knowledge of traditional on-premise and advanced cloud technologies we have evolved into a DevOps Company. Our vision is to be the most loved and happiest organization for the employees, customers, and other stakeholders.

After you complete an introductory training covering essential Linux skills (around 20 days), you enter a hands-on 2 years apprenticeship under the National Apprenticeship Training Scheme (NATS), where you work in a real-world environment applying what you ve learned, gaining industry experience, and being mentored.

Responsibilities Provide live chat support

Monitor severs and networks and escalate to the corresponding department

Provide basic customer support through ticketing system

Carry out tasks under the supervision of mentor

Identification of various server issues and act according to the guidelines

What do we look for in the candidates

Excellent written and verbal communication skills

Ability to handle English language as if it is your first language.

General knowledge of Networking, Hardware, software

Good Knowledge on Web server, Mail server, DNS, FTP, SSH ( Thorough knowledge on Apache and DNS will fetch you the job)

Good understanding about usage and purpose of Firewalls

Good Team player - Able to work independently and well on a team.

Willingness to share your knowledge with your colleagues.

Passion to excel in whatever you do.

Creative thinking and ability to think outside the box are ESSENTIAL.

: 0 to 1 Year

Please note that this position is based in Kochi, Kerala. We have a hybrid work mode which will require candidates to occasionally come to the office. Hence, we will only consider applicants who are able to meet this requirement.

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Junior System Engineer Apprentice