SupportSages

8 Job openings at SupportSages
HR Generalist & Operations Assistant Cochin 0 - 3 years INR 2.4 - 4.2 Lacs P.A. On-site Part Time

About Us SupportSages has been the preferred vendor for cloud implementation services to companies of all genres and scales. While primarily being a server management company and having end-to-end knowledge of traditional on-premises and advanced cloud technologies we have evolved into a DevOps Company. Our vision is to be the most loved and happiest organization for the employees, customers, and other stakeholders. Key Responsibilities HR Generalist: 1. Recruitment: End-to-end hiring, campus drives, onboarding. 2. Employee Relations: Address concerns, resolve conflicts, promote engagement. 3. Performance Management: Assist appraisals, identify training needs. 4. Training: Coordinate sessions, deliver ISO/soft skills training, assess effectiveness. 5. Compliance & Records: Ensure legal compliance, manage records and reports. 6. Attendance & Leave: Oversee shifts, approve leave, maintain accuracy for payroll. Operations Assistant: 1. Act as liaison between management and operations. 2. Monitor ticket resolution and workload efficiency. 3. Prepare client performance reports and suggest process improvements. 4. Manage shift planning, utilization (>95%), vendor coordination, and ISO tasks. What We’re Looking For Strong communication and HR knowledge. Detail-oriented, multitasking, and responsible. Proficient in English, Excel, and HRMS tools (preferred). Ability to manage confidential data professionally. HR & Operations experience in IT industry will be an added advantage What We Offer Salary - ₹2.4LPA – ₹4.2 LPA Growth opportunities ESI, PF & other benefits Qualification: MBA in HR & Operations Experience: 0–3 years in the IT sector (career gap acceptable) Please note that this position is based in Kochi, Kerala. We have a hybrid work mode which will require candidates to occasionally come to the office. Hence, we will only consider applicants who are able to meet this requirement.

Junior System Engineer Apprentice cochin 2 years INR 1.8725 - 2.52 Lacs P.A. On-site Part Time

About Us SupportSages has been the preferred vendor for cloud implementation services to companies of all genres and scales. While primarily being a server management company and having end-to-end knowledge of traditional on-premise and advanced cloud technologies we have evolved into a DevOps Company. Our vision is to be the most loved and happiest organization for the employees, customers, and other stakeholders. About the apprenticeship After you complete an introductory training covering essential Linux skills (around 20 days), you enter a hands-on 2 years’ apprenticeship under the National Apprenticeship Training Scheme (NATS), where you work in a real-world environment applying what you’ve learned, gaining industry experience, and being mentored. Responsibilities Provide live chat support Monitor severs and networks and escalate to the corresponding department Provide basic customer support through ticketing system Carry out tasks under the supervision of mentor Identification of various server issues and act according to the guidelines Documentation of issues What do we look for in the candidates? Excellent written and verbal communication skills Ability to handle English language as if it is your first language. General knowledge of Networking, Hardware, software Proficient in Linux Good Knowledge on Web server, Mail server, DNS, FTP, SSH ( Thorough knowledge on Apache and DNS will fetch you the job) Good understanding about usage and purpose of Firewalls Good Team player - Able to work independently and well on a team. Willingness to share your knowledge with your colleagues. Passion to excel in whatever you do. Creative thinking and ability to 'think outside the box' are ESSENTIAL. Honesty and Integrity Qualification : BCA, BTech, MCA Experience : 0 to 1 Year

HR Generalist & Operations Assistant kochi,kerala 2 - 6 years INR 7e-05 - 0.00011 Lacs P.A. On-site Full Time

About Us SupportSages is the preferred vendor for cloud implementation services to companies of all genres and scales. Specializing in server management, traditional on-premises, and advanced cloud technologies, we have transitioned into a DevOps Company. Our vision is to become the most beloved and happiest organization for our employees, customers, and stakeholders. Key Responsibilities HR Generalist: - Recruitment: Conduct end-to-end hiring processes, organize campus drives, and oversee onboarding procedures. - Employee Relations: Address concerns, resolve conflicts, and enhance engagement among team members. - Performance Management: Support in appraisal processes and identify training requirements for employee development. - Training: Coordinate training sessions, deliver ISO/soft skills training, and evaluate training effectiveness. - Compliance & Records: Ensure legal compliance, manage records, and generate reports as necessary. Operations Assistant: - Serve as a liaison between management and operations teams. - Monitor ticket resolution and workload efficiency to enhance operational effectiveness. - Compile client performance reports and recommend process enhancements. - Manage shift planning, ensure high utilization (>95%), coordinate with vendors, and oversee ISO tasks. What We're Looking For - Strong communication skills and proficient HR knowledge. - Detail-oriented, capable of multitasking, and accountable. - Proficiency in English, Excel, and HRMS tools is preferred. - Ability to handle confidential data with professionalism. - Previous HR & Operations experience in the IT industry is advantageous. What We Offer - Salary Range: 2.4LPA - 4.2 LPA - Opportunities for professional growth - Benefits including ESI, PF, and others - Qualification: MBA in HR & Operations - Experience: Minimum 2 years in the IT sector (career gap acceptable) Please note that this position is based in Kochi, Kerala. We operate in a hybrid work mode, requiring occasional office presence. Therefore, we will only consider applicants who can meet this requirement.,

Digital Marketing Strategist - Apprenticeship kochi, kerala 0 - 2 years None Not disclosed On-site Not specified

About Us SupportSages has been the preferred vendor for cloud implementation services to companies of all genres and scales. While primarily being a server management company and having end-to-end knowledge of traditional on-premise and advanced cloud technologies we have evolved into a DevOps Company. Our vision is to be the most loved and happiest organization for the employees, customers, and other stakeholders. About the apprenticeship You will undergo a 6-month hands-on apprenticeship under the National Apprenticeship Training Scheme (NATS), where you’ll apply your learning in a real-world setting, gain industry experience, and receive mentorship. Responsibilities Develop and implement comprehensive digital marketing strategies to achieve business objectives. Conduct market research and analyze competitor activity to identify opportunities and challenges. Create and manage digital marketing campaigns across channels (email, social media, search engines, etc.). Collaborate with cross-functional teams (creative, development, data analytics) to ensure aligned messaging and effective execution. Stay up to date with industry trends, emerging technologies, and best practices in digital marketing. Analyze campaign performance using data analytics tools and provide actionable insights for optimization. Manage and optimize digital marketing budgets to ensure ROI-driven results. Develop and maintain strong relationships with clients or internal stakeholders. Create and present reports on campaign performance and strategic recommendations. Identify and capitalize on new digital marketing opportunities to drive business growth What we look for in the candidates? Excellent written and verbal communication skills Ability to handle English language as if it is your first language. Good Team player - Able to work independently and well on a team. Willingness to share your knowledge with your colleagues. Creative thinking and ability to 'think outside the box' are ESSENTIAL. Honesty and Integrity What do we offer? Excellent growth and advancement opportunities Job Location : Edapally, Kochi Qualification : MBA or Any graduates (Maximum number of permitted back papers – 5) Experience : 0 to 2 Years Please note that this position is based in Kochi, Kerala. We have a hybrid work mode which will require candidates to occasionally come to the office. Hence, we will only consider applicants who are able to meet this requirement.

Digital Marketing Strategist - Apprenticeship cochin 0 - 2 years INR 3.6 - 5.0 Lacs P.A. On-site Part Time

About Us SupportSages has been the preferred vendor for cloud implementation services to companies of all genres and scales. While primarily being a server management company and having end-to-end knowledge of traditional on-premise and advanced cloud technologies we have evolved into a DevOps Company. Our vision is to be the most loved and happiest organization for the employees, customers, and other stakeholders. About the apprenticeship You will undergo a 6-month hands-on apprenticeship under the National Apprenticeship Training Scheme (NATS), where you’ll apply your learning in a real-world setting, gain industry experience, and receive mentorship. Responsibilities Develop and implement comprehensive digital marketing strategies to achieve business objectives. Conduct market research and analyze competitor activity to identify opportunities and challenges. Create and manage digital marketing campaigns across channels (email, social media, search engines, etc.). Collaborate with cross-functional teams (creative, development, data analytics) to ensure aligned messaging and effective execution. Stay up to date with industry trends, emerging technologies, and best practices in digital marketing. Analyze campaign performance using data analytics tools and provide actionable insights for optimization. Manage and optimize digital marketing budgets to ensure ROI-driven results. Develop and maintain strong relationships with clients or internal stakeholders. Create and present reports on campaign performance and strategic recommendations. Identify and capitalize on new digital marketing opportunities to drive business growth What we look for in the candidates? Excellent written and verbal communication skills Ability to handle English language as if it is your first language. Good Team player - Able to work independently and well on a team. Willingness to share your knowledge with your colleagues. Creative thinking and ability to 'think outside the box' are ESSENTIAL. Honesty and Integrity What do we offer? Excellent growth and advancement opportunities Job Location : Edapally, Kochi Qualification : MBA or Any graduates (Maximum number of permitted back papers – 5) Experience : 0 to 2 Years Please note that this position is based in Kochi, Kerala. We have a hybrid work mode which will require candidates to occasionally come to the office. Hence, we will only consider applicants who are able to meet this requirement.

Wordpress Developer Not specified 0 - 1 years INR Not disclosed On-site Part Time

About Us SupportSages has been the preferred vendor for cloud implementation services to companies of all genres and scales. While primarily being a server management company and having end -to-end knowledge of traditional on-premise and advanced cloud technologies we have evolved into a DevOps Company. Our vision is to be the most loved and happiest organization for the employees, customers, and other stakeholders. About the apprenticeship Under the National Apprenticeship Training Scheme (NATS), where you work in a real-world environment applying what you’ve learned, gaining industry experience, and being mentored. Skills Strong knowledge of WordPress core, themes, and plugins Experience in custom theme development and customization Ability to develop and modify plugins Proficiency in HTML5, CSS3, JavaScript, and jQuery Strong PHP and MySQL skills Familiarity with Elementor, Divi, WPBakery, and other page builders WooCommerce setup, customization, and payment gateway integration Knowledge of REST API and AJAX Website performance optimization and caching techniques Understanding of website security and SSL implementation Troubleshooting and problem-solving skills Good communication and collaboration skills Time management and ability to handle multiple projects Familiarity with Google PageSpeed Insights, GTmetrix, and Lighthouse Experience with third-party integrations and APIs Understanding of UI/UX best practices Qualification : BCA, B.E./B.Tech in Computer Science/IT, or MCA graduate Experience : 0-1 Year CTC : According to industry standards Please note that this position is based in Kochi, Kerala. We have a hybrid work mode which will require candidates to occasionally come to the office. Hence, we will only consider applicants who are able to meet this requirement.

Wordpress Developer - Apprenticeship cochin 0 - 1 years INR 3.12 - 4.68 Lacs P.A. On-site Part Time

About Us SupportSages has been the preferred vendor for cloud implementation services to companies of all genres and scales. While primarily being a server management company and having end -to-end knowledge of traditional on-premise and advanced cloud technologies we have evolved into a DevOps Company. Our vision is to be the most loved and happiest organization for the employees, customers, and other stakeholders. About the apprenticeship Under the National Apprenticeship Training Scheme (NATS), where you work in a real-world environment applying what you’ve learned, gaining industry experience, and being mentored. Skills Strong knowledge of WordPress core, themes, and plugins Experience in custom theme development and customization Ability to develop and modify plugins Proficiency in HTML5, CSS3, JavaScript, and jQuery Strong PHP and MySQL skills Familiarity with Elementor, Divi, WPBakery, and other page builders WooCommerce setup, customization, and payment gateway integration Knowledge of REST API and AJAX Website performance optimization and caching techniques Understanding of website security and SSL implementation Troubleshooting and problem-solving skills Good communication and collaboration skills Time management and ability to handle multiple projects Familiarity with Google PageSpeed Insights, GTmetrix, and Lighthouse Experience with third-party integrations and APIs Understanding of UI/UX best practices Qualification : BCA, B.E./B.Tech in Computer Science/IT, or MCA graduate Experience : 0-1 Year CTC : According to industry standards Please note that this position is based in Kochi, Kerala. We have a hybrid work mode which will require candidates to occasionally come to the office. Hence, we will only consider applicants who are able to meet this requirement.

Junior System Engineer cochin 0 - 1 years INR 2.16 - 3.0 Lacs P.A. Remote Part Time

We are looking for a Junior System Engineer to join our IT team. You will assist in maintaining and optimizing our systems infrastructure, ensuring smooth operations, and resolving technical issues. Responsibilities Provide live chat support Monitor severs and networks and escalate to the corresponding department Provide basic customer support through ticketing system Carry out tasks under the supervision of mentor Identification of various server issues and act according to the guidelines Documentation of issues What we look for in the candidates? Excellent written and verbal communication skills Ability to handle English language as if it is your first language. General knowledge of Networking, Hardware, software Proficient in Linux Good Knowledge on Web server, Mail server, DNS, FTP, SSH ( Thorough knowledge on Apache and DNS will fetch you the job) Good understanding about usage and purpose of Firewalls Good Team player - Able to work independently and well on a team. Willingness to share your knowledge with your colleagues. Passion to excel in whatever you do. Creative thinking and ability to 'think outside the box' are ESSENTIAL. Honesty and Integrity What do we offer? Work from home opportunities Competitive salary Performance appraisal in every 6 months Excellent growth and advancement opportunities ESI, PF and other benefits Certification reimbursements for selected exams like AWS Solutions Architect certification Qualification : BCA, BTech, MCA Experience : 0 to 1 Year CTC : Rs 2.16 LPA to Rs 3.0 LPA Please note that this position is based in Kochi, Kerala. We have a hybrid work mode which will require candidates to occasionally come to the office. Hence, we will only consider applicants who are able to meet this requirement.