HR and Business Growth Manager

About SUJAY'S DENTAL CARE

SUJAY'S DENTAL CARE is a leading, NABH-accredited dental clinic in Bangalore, committed to providing exceptional patient care through advanced technology and a highly skilled team. We are looking for a dynamic and multifaceted professional to join our management team and drive our next phase of growth.

Position Summary

We are seeking a strategic and results-oriented HR and Business Growth Manager to oversee all aspects of human resources, lead our marketing initiatives, and manage the clinic's financial and administrative operations. This is a unique hybrid role for a professional with a strong business acumen who can align our talented team with our ambitious growth objectives. The ideal candidate will be a master of multitasking, blending expertise in HR, digital marketing, financial oversight, and business administration to enhance operational efficiency and expand our market presence.

Key Responsibilities Human Resources (HR)

• Talent Management: Manage the end-to-end recruitment process, from sourcing and interviewing to hiring and onboarding of clinical and administrative staff.
• Employee Relations: Foster a positive and high-performance work environment. Act as the primary point of contact for all employee matters, ensuring compliance with labor laws.
• Performance & Development: Implement performance appraisal systems and coordinate training and professional development programs to ensure the team remains at the forefront of dental excellence.
• Policy & Compliance: Develop and enforce HR policies and procedures that align with our clinic's values and legal requirements.

Marketing & Business Growth

• Strategic Marketing: Design and execute a comprehensive marketing strategy to increase patient acquisition and enhance brand visibility, targeting both local and potential dental tourism clients.
• Digital Presence: Manage all digital marketing channels, including the clinic's website, social media platforms (Facebook, Instagram, etc.), SEO/SEM, and online advertising campaigns.
• Content Creation: Oversee the creation of engaging content (blogs, videos, patient testimonials) that educates patients and promotes our services.
• Community & Corporate Outreach: Build strong relationships with local businesses, schools, and corporate entities to establish partnerships and referral networks.
• Analytics: Track and analyze marketing campaign performance, patient acquisition costs, and ROI to optimize strategies.

Finance & Business Administration

• Financial Oversight: Oversee the clinic's daily financial operations, including patient billing, insurance claims, and accounts payable/receivable.
• Budgeting & Reporting: Assist in the preparation of annual budgets, financial forecasts, and monthly performance reports for the management.
• Operational Efficiency: Analyze clinic workflows and implement process improvements to enhance productivity and patient satisfaction.
• Vendor Management: Manage relationships with suppliers and vendors to ensure cost-effective procurement of dental supplies and equipment.

Qualifications & Skills

• Education: MBA or a Master's degree in Business Administration, Healthcare Management, or a related field is highly preferred.
• Experience: A minimum of 3-5 years of experience in a role that combines HR, marketing, and administrative responsibilities. Experience in the healthcare or dental industry is a significant advantage.
• Marketing Expertise: Proven track record in developing and executing successful digital marketing campaigns. Proficient in SEO, SEM, social media marketing, and analytics tools.
• HR Knowledge: Solid understanding of HR best practices, including recruitment, employee relations, and compliance.
• Financial Acumen: Strong grasp of financial principles, budgeting, and financial reporting.
• Leadership: Excellent leadership, communication, and interpersonal skills with the ability to motivate and manage a diverse team.
• Problem-Solving: Strategic thinker with outstanding organizational and problem-solving abilities.

Why Join Us?

• Be a key part of the leadership team at a reputable and growing dental practice.
• A dynamic role with a high degree of autonomy and responsibility.
• Competitive salary and the opportunity to make a significant impact on the business.

Interested candidates are invited to send their resume and a cover letter outlining their suitability for the role to accounts@sujaysdentalcare.com

Job Type: Full-time

Pay: ₹50,000.00 - ₹60,000.00 per month

Ability to commute/relocate:

• Banashankari, Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (Preferred)

Work Location: In person