HR and Administration

HR and Administration – Role Clarity

Role Definition

HR and administration roles involve managing employee information, developing policies, and ensuring legal compliance. Administration role helps an organization run smoothly by performing administrative tasks and supporting staff

Responsibility Deliverables

1. Staff Management & Inventory Management

2. Compliance and Store Operations

3. Develop Management skills and knowledge to Grow into a Operational Manager

Task and Activity

Staff Management & Inventory Management

staff management tasks involve scheduling employees, assigning duties like customer service and sales, performance monitoring, and training, while inventory management focuses on tracking stock levels, reordering items based on demand, receiving deliveries, properly storing products, and conducting regular stock checks to ensure accuracy and prevent shortages

Creating employee work schedules based on anticipated customer traffic and sales demands.

Providing ongoing training on product knowledge, sales techniques, customer service standards, and operating procedures.

Addressing performance issues and enforcing company policies when necessary.

Distributing tasks like floor sales, cashier operations, visual merchandising, and customer support based on individual strengths.

Regularly counting inventory to identify discrepancies and adjust stock levels as needed.

Maintaining clear communication between sales staff, managers, and suppliers to ensure efficient inventory management.

Compliance and Store Operations

Regularly checking stock levels to prevent overstocking or stockouts.

Accurate receiving and processing of new merchandise.

Proper product rotation to ensure freshness.

Timely reordering of stock to maintain optimal levels.

Adhering to dress code policies

Maintaining store cleanliness and organization

Displaying merchandise according to company standards

Replenishing stock on shelves

Greeting customers promptly and professionally.

Addressing customer concerns and complaints effectively

Maintaining a neat and organized store environment

Reporting any safety hazards or compliance issues

Monitoring for potential shoplifting activity

Properly securing merchandise to prevent damage

Adhering to company dress code guidelines

Develop Management skills and knowledge to Grow into an Operational Manager

Inspiring and motivating teams, providing clear direction, fostering collaboration, and managing diverse personalities effectively.

Articulating ideas clearly, actively listening, and effectively communicating across different levels of the organization.

Analysing data, considering various perspectives, and making timely, informed decisions under pressure.

Aligning operational goals with overall business strategy, anticipating future trends, and planning accordingly.

Deep understanding of core business processes, including production, logistics, inventory management, quality control, and supply chain.

Monitoring key performance indicators (KPIs) to assess efficiency, productivity, and identify areas for improvement.

Budgeting, cost control, forecasting, and understanding financial implications of operational decisions.

Fostering a positive team environment where individuals feel empowered to contribute their best work.

Measurement Metrics

Measures the percentage of employees leaving the company within a specific period, indicating overall employee satisfaction and retention issues.

Tracks the frequency of employee absences, potentially highlighting health concerns or work-related issues.

Calculates the total cost of recruiting and hiring a new employee, helping to identify areas for recruitment cost optimization.

Measures individual sales performance, indicating sales effectiveness and potential training needs.

Job Type: Full-time

Pay: ₹18,000.00 - ₹20,000.00 per month

Benefits:

• Provident Fund

Experience:

• HR sourcing: 4 years (Required)

Location:

• Kanchipuram, Tamil Nadu (Required)

Work Location: In person