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5.0 years
2 - 5 Lacs
raipur, chhattisgarh
On-site
Job Summary: We are looking for a dynamic and results-driven Sales & Marketing Executive to contribute to our company’s sales growth. The candidate will be responsible for generating leads, building client relationships, promoting products/services, and executing marketing activities to achieve business objectives. Key Responsibilities: Identify and generate new business opportunities through cold calling, networking, and client meetings. Develop and maintain strong relationships with existing and potential clients. Achieve sales targets by promoting company products/services effectively. Assist in planning and executing marketing campaigns, promotions, and events. Conduct market research to identify trends, competitors, and customer preferences. Prepare and present sales proposals, quotations, and reports to management. Coordinate with the marketing team for brand building and digital promotions. Maintain proper records of sales activities, follow-ups, and customer interactions. Skills & Competencies: Strong communication and interpersonal skills. Good negotiation and convincing ability. Basic knowledge of digital marketing and social media promotion. Ability to work independently and as part of a team. Goal-oriented and self-motivated. Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹45,000.00 per month Benefits: Paid sick time Experience: Sales and marketing executive : 5 years (Required) B2B sales executive : 5 years (Required) B2C Executive : 5 years (Required) Work Location: In person
Posted 3 days ago
1.0 years
0 Lacs
udaipur, rajasthan
On-site
Company Description Raffles Udaipur, your private oasis. A destination for the curious, well-travelled connoisseur on a constant quest for peace, calm and discovery. Located On a 21 Acres Private Island Amid Lush Greenery, Perfect For A Rejuvenating Stay. Enjoy Seasonally Inspired Dining Experiences and Unmatched Hotel Services and Amenities. Job Description Ensure that the bell desk is organized at all times. Keep the working area, clean and tidy always. Ensure that smooth and fast baggage handling for all arrival/departure guests. Maintain close relationships with reception/information/cashier as well as other departments. Attend all guest calls for Bell stand / Door Services related services. Delegate bell boys to pick up the baggage from guest rooms. For any guest requests follow-up call is to be made back to the guest to verify complete satisfaction. Check the inventory of items on loan and all items are collected at the time of on or before check-out. All baggage movements are tagged and recorded. Update luggage movement register and sign off daily. Guest and other departments’ letters, and couriers are distributed properly and accurately. Ensure that all bills are paid and room keys returned before guests depart from the hotel premises. Ensure that hotel shuttle bus service and airport transfer are carried out smoothly and properly. The order required newspapers for the next day and monitored the delivery of newspapers to each occupied guest room. Help observe safety and security rules at all times. Alert the management of any unattended packages and strangers found on the premises. Check the daily arrival list for VVIPs or guests with functional needs. Prepare for group movements and ensure enough staffing is in place to handle groups. Greet all guests in the lobby warmly and professionally, make them feel welcome, and anticipate their needs before they arise. Recognize all returning and VIP guests, and welcome them back. Helping guest service team in escorting guests to and from their accommodations and also orienting them with the property features, facilities, and in-room equipment. Inform guests about all hotel and guest room features, hotel facilities, and emergency procedures. Assist guests with their luggage and try to acknowledge them by name. Make deliveries to guest rooms as instructed. Store and retrieve luggage and other objects for guests. Be aware of daily hotel activities, and group and VIP arrivals. Communicate special guest requests to the assistant. Front Office Manager / Manager on Duty. Ensure the lobby, bell closet, and work areas as well as departmental equipment are clean and presentable at all times. Assist the security team in scanning all guest luggage. Offer assistance to all guests at times. Provide an efficient luggage storage, delivery, and collection service. Perform any other work as and when assigned by the management. Qualifications Minimum 1 year of relevant experience Hotel fire procedures Hotel security procedures Additional Information An opportunity to be with world’s preferred hospitality company Captivating and rewarding experience working alongside passionate professionals Range of exclusive Heartist Benefits Develop your talent through learning programs by Academy Accor.
Posted 3 days ago
0 years
0 Lacs
chennai, tamil nadu
On-site
Company Description Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS" Job Description Primary Responsibilities Outlet Operation Perform opening/closing side duties as assigned and set all tables according to standards and procedures Deliver F&B services in accordance to departmental standards and procedures Check on table setting, cleanliness and side station preparation as per work station assigned prior to the start of operation Greet all patrons warmly upon arrival at the door and escort them to the table Ensure that all food & beverage are served according to service standard Apply necessary precautions with regards to the hotel food safety and hygiene standards (HACCP) Pick up and serve food and beverage orders. Ensure that food and beverage are served promptly to the guests once they are ready, such that they arrive at the patrons’ table at the correct temperature Try to remember individual patron’s names and their preferences to extend a personalized service Up-sell and promote food and beverage offers at every available opportunity in order to maximize sales revenue. Cross sell other dining venue when outlet is full Thank all patrons for patronizing the outlet upon their departure Clear and tidy up tables after the departure of the patrons as quickly as possible to the stewarding area Collect food and beverage supply requisition, ensure that the stock collected is as per requisition Report any complaints, incidents or other irregularities to management Assist other Food & Beverage outlets with their operations during peak times or when required Other Responsibilities Maintain complete knowledge of all F&B services, contents & preparation methods, outlets and hotel services/features Be well versed in hotel fire & life safety/emergency procedures Attend all briefings, meetings and trainings as assigned by management Report for duty on time wearing clean and complete uniform at all times Maintain a high standard of personal appearance and hygiene at all times Perform other reasonable duties assigned by the Management of the Hotel Qualifications Your experience and skills include: Service focused personality is essential and a passion for everything food and beverage Previous experience in a similar role is an asset Strong interpersonal and problem solving abilities and the ability to lead by example
Posted 3 days ago
0 years
0 Lacs
chennai, tamil nadu
On-site
Company Description Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS" Job Description Greet and welcome guests promptly and courteously. Manage reservations and maintain an organized seating plan. Coordinate with kitchen and serving staff to ensure timely and efficient food service. Respond to guests' inquiries and resolve any service issues promptly. Monitor dining area to ensure cleanliness and orderliness. Assist in the preparation and setup of dining areas prior to service. Ensure compliance with health and safety regulations. Qualifications Prior experience with Luxury Hotel in the same capacity Strong operational technical knowledge Outstanding personality and unmatched levels of energy, enthusiasm and commitment.• Excellent multi tasking, problem solving, service orientation and interpersonal team skills Displays high level of flexibility, initiative, sincerity and team work
Posted 3 days ago
0 years
1 - 2 Lacs
rishikesh, uttarakhand
On-site
Key Responsibilities Guest Check-in and Check-out : Greet guests, verify reservations, register them, assign rooms, issue keys, collect payments, and process check-out procedures. Reservation Management : Handle all incoming reservations, modifications, and cancellations via phone, online, or in-person. Guest Services : Answer questions about hotel amenities, services, local attractions, and assist with special requests or issues. Communication : Answer incoming calls, screen and forward calls, take messages, and respond to guest inquiries via email or in person. Financial Transactions : Manage cash handling, process payments, and maintain accurate records for financial reporting. Administrative Tasks : Maintain updated guest records, manage room inventory, prepare reports, and perform other administrative duties. Department Coordination : Liaise with housekeeping, maintenance, and other departments to ensure guest needs are met and services are coordinated efficiently. Front Desk Maintenance : Ensure the front desk area is clean, organized, and presentable at all times. Job Type: Full-time Pay: ₹15,000.00 - ₹18,000.00 per month Work Location: In person
Posted 3 days ago
2.0 years
0 Lacs
indore, madhya pradesh
Remote
Additional Information Job Number 25149086 Job Category Sales & Marketing Location Sheraton Grand Palace Indore, Omaxe City 1, Indore, Madhya Pradesh, India, 452016 Schedule Full Time Located Remotely? N Position Type Management JOB SUMMARY Functions as the leader of the property’s sales department for properties with bookings over 300 peak rooms and significant local catering revenue. Manages the property's reactive and proactive sales efforts. Provides day to day leadership to sales associates to achieve property sales objectives with overall responsibility for achieving booking goals and property revenues. Implements the brand’s service strategy and applicable brand initiatives in all aspects of the sales process and focuses on building long-term, value-based customer relationships that enable achievement of the hotel’s’ sales objectives. Evaluates the property’s participation in the various sales channels (e.g., Area Sales, Group Sales within the Sales Office, electronic lead channels, etc.) and develops strong working relationships to proactively position and market the property. Manages the marketing budget to enable development of property specific campaigns, promotions and collateral to drive revenue and meet property objectives. Interfaces with regional marketing communications for regional and national promotions pull through. Develops and implements property–wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer profile and property associates and provides a return on investment to the owner and Marriott International. CANDIDATE PROFILE Education and Experience Required: 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 4 years experience in the sales and marketing or related professional area. OR 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area. Preferred: 4 year college degree. Demonstrated skills in supervising a team. Lodging sales experience. Hotel industry work experience, demonstrating progressive career growth and a pattern of exceptional performance. CORE WORK ACTIVITIES Managing Sales Activities Manages the development of a strategic account plan for the demand generators in the market. Manages the property's reactive and proactive sales efforts. Determines and develops marketing communication activities, in conjunction with Regional Marketing Communications. Provides customer intelligence in evaluating the market and economic trends that may lead to changes in sales strategy to meet or exceed customer expectations. Reviews the Strategic Alignment Review (STAR) report, competitive shopping reports and uses other resources to maintain an awareness of the hotel’s market position. Researches competitor’s sales team strategies to identify ways to grow occupancy and RevPAR and increase market share. Attends sales strategy meetings to provide input on weekly and overall sales strategy. Suggests innovative marketing ideas and develops deployment strategies to continue to grow market share. Evaluates and supports participation and account deployment with Area Sales and Group Sales within the Sales Office. Serves as the sales contact for the General Manager, property leadership team, Group Sales and Area Sales leaders. Serves as the sales contact for customers; serves as the customer advocate. Serves as hotel authority on sales processes and sales contracts. Serves as the property sales liaison with Area Sales, Group Sales, Revenue Management, Event Management, Regional Marketing Communications and other hotel departments as appropriate. Participates in sales calls with members of the Sales and Marketing team to acquire new business and/or close on business. Identifies public relations opportunities and coordinates activities to augment the overall marketing communication strategy. Supports the General Manager by coordinating crisis communications. Executes and supports Marriott’s Customer Service Standards and hotel’s Brand Standards. Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence). Participates in and practices daily service basics of the brand (e.g., , Marriott Hotels and Resorts (MHR) Spirit to Serve Daily Basics, Renaissance Hotels and Resorts (RHR) Savvy Service Basics, Courtyard, SpringHill Suites, Fairfield Inn Basics of the Day, Residence Inn Daily Huddle, or TownePlace Suites Morning Meeting). Implements a seamless turnover from sales to operations and back to sales while consistently delivering high level of service. Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders. Maintains successful performance by increasing revenues, controlling expenses and providing a return on investment for the owner and Marriott International. Implements the brand’s service strategy and applicable brand initiatives in all aspects of the sales process and focuses on building long-term, value-based customer relationships that enable achievement of the hotel’s’ sales objectives. Interfaces with regional marketing communications for regional and national promotions pull through. Performs other duties, as assigned, to meet business needs. Building Successful Relationships Develops strong partnerships with local organizations to further increase brand/product awareness. Develops and manages internal key stakeholder relationships. Develops strong community and public relations by maintaining property participation in local, regional and national tradeshows and client events. Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and monitoring their satisfaction before and during their program/event. Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to Marriott. Gains understanding of the hotel’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event. Leadership Functions as the leader of the property’s sales department for properties with bookings over 300 peak rooms and significant local catering revenue. Develops sales goals and strategies and verifies alignment with the brand business strategy. Executes the sales strategy in order to meet individual booking goals for both self and staff. Coaches leaders of revenue generating departments in developing effective revenue strategies and setting aggressive goals that will drive the property's financial performance. Verifies Sales team understands and is leveraging Marriott International (MI) demand engines to full potential. Works with Human Resources, Engineering and Loss Prevention to monitor compliance with local, state and federal regulations and/or union requirements. Partners with Human Resources to attract, develop and retain the right people in order to support the strategic priorities of the market. Creates effective structures, processes, jobs and performance management systems are in place. Sets goals and expectations for direct reports using the Leadership Performance Process (LPP), aligns performance and rewards, addresses performance issues and holds staff accountable for successful results. Forecasts talent needs and manages talent acquisition strategy with Human Resources (HR) to minimize lost time due to turnover. Maintains an active list of the competition’s best sales people and executes a recruitment and acquisition plan with HR. Supports tools and training resources to educate sales associates on winning catering solutions. Champions leadership development and workforce planning priorities by assessing, selecting, retaining and developing diverse, high-caliber talent that can lead the organization today and strengthen the leadership bench for the future; continues to upgrade the sales & marketing talent; works with HR to anticipate future talent needs based on business growth plans. Identifies, trains and mentors group sales associates; utilizes all available on the job training tools for associates. Transfers functional knowledge and develops group sales skills of other discipline managers. Provides day to day leadership to sales associates to achieve property sales objectives with overall responsibility for achieving booking goals and property revenues. Evaluates the property’s participation in the various sales channels (e.g., Area Sales, Group Sales within the Sales Office, electronic lead channels, etc.) and develops strong working relationships to proactively position and market the property. Manages the marketing budget to enable development of property specific campaigns, promotions and collateral to drive revenue and meet property objectives. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Posted 3 days ago
8.0 years
4 - 6 Lacs
delhi, delhi
On-site
Job Title: Multi-Cuisine SOU Chef Job Overview: We are seeking a highly skilled and versatile Multi-Cuisine Chef to join our culinary team. The ideal candidate will be proficient in preparing a wide range of international and regional cuisines, ensuring exceptional taste, presentation, and consistency. The role requires creativity, adaptability, strong kitchen management, and expertise in food costing to deliver an outstanding dining experience. Key Responsibilities: Prepare and execute dishes across multiple cuisines (Indian, Continental, Asian, Mediterranean, etc.). Develop innovative recipes, seasonal menus, and specialty dishes. Ensure high standards of food quality, hygiene, and presentation. Monitor inventory, manage kitchen supplies, and control food costs through accurate costing and portion management . Train, guide, and supervise kitchen staff to maintain consistency. Maintain compliance with health, safety, and sanitation regulations. Collaborate with management to design and implement food promotions or themed events. Requirements: Proven experience as a Chef specializing in multiple cuisines. Culinary degree/diploma or equivalent professional training. Strong knowledge of international cooking techniques and ingredients. Hands-on experience in food costing, menu engineering, and cost control. Excellent leadership, organizational, and time-management skills. Ability to thrive under pressure in a fast-paced environment. Creativity and passion for food innovation. Job Types: Full-time, Permanent Pay: ₹40,000.00 - ₹50,000.00 per month Benefits: Food provided Provident Fund Education: Bachelor's (Preferred) Experience: Hotel: 8 years (Required) Language: Hindi (Preferred) English (Preferred) Location: New Delhi, Delhi (Preferred) Work Location: In person
Posted 3 days ago
0 years
1 - 0 Lacs
egmore, chennai, tamil nadu
On-site
Clean and prepare dining areas before service begins Set up tables with tableware, condiments, and other necessary items Assist in food and beverage service, under the guidance of the waiting staff Clear tables promptly after customers finish their meals Clean and polish cutlery, glassware, and dishes Ensure cleanliness of the kitchen area and equipment by following proper cleaning procedures Assist in inventory management, which includes restocking supplies when necessary Dispose of waste in accordance with waste management procedures Follow and maintain knowledge of food safety and hygiene regulations Handle customer complaints regarding cleanliness or service, if any, and resolve them in a courteous manner Job Type: Full-time Pay: ₹8,396.78 - ₹20,000.00 per month Work Location: In person
Posted 3 days ago
0 years
0 Lacs
chennai, tamil nadu
On-site
Company Description Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS" Job Description Primary Responsibilities Outlet Operation Perform opening/closing side duties as assigned and set all tables according to standards and procedures Deliver F&B services in accordance to departmental standards and procedures Check on table setting, cleanliness and side station preparation as per work station assigned prior to the start of operation Greet all patrons warmly upon arrival at the door and escort them to the table Ensure that all food & beverage are served according to service standard Apply necessary precautions with regards to the hotel food safety and hygiene standards (HACCP) Pick up and serve food and beverage orders. Ensure that food and beverage are served promptly to the guests once they are ready, such that they arrive at the patrons’ table at the correct temperature Try to remember individual patron’s names and their preferences to extend a personalized service Up-sell and promote food and beverage offers at every available opportunity in order to maximize sales revenue. Cross sell other dining venue when outlet is full Thank all patrons for patronizing the outlet upon their departure Clear and tidy up tables after the departure of the patrons as quickly as possible to the stewarding area Collect food and beverage supply requisition, ensure that the stock collected is as per requisition Report any complaints, incidents or other irregularities to management Assist other Food & Beverage outlets with their operations during peak times or when required Other Responsibilities Maintain complete knowledge of all F&B services, contents & preparation methods, outlets and hotel services/features Be well versed in hotel fire & life safety/emergency procedures Attend all briefings, meetings and trainings as assigned by management Report for duty on time wearing clean and complete uniform at all times Maintain a high standard of personal appearance and hygiene at all times Perform other reasonable duties assigned by the Management of the Hotel Qualifications Your experience and skills include: Service focused personality is essential and a passion for everything food and beverage Previous experience in a similar role is an asset Strong interpersonal and problem solving abilities and the ability to lead by example
Posted 3 days ago
0 years
1 - 2 Lacs
hebbal, bengaluru, karnataka
On-site
looking for a steward with communication skill(Kannada), and good in guest relationship, good knowledge of food and liquor. Job Type: Full-time Pay: ₹15,000.00 - ₹18,500.00 per month Benefits: Food provided Paid sick time Provident Fund Work Location: In person
Posted 3 days ago
5.0 years
0 Lacs
lucknow, uttar pradesh
On-site
Company Description Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality. Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster. Job Description Scope of position: Reporting to the Sous Chef, the Chef de Partie will be focused, with special attention placed upon continuous practice to master skills and tasks assigned to them by their supervisors. They will be able to fully manage sections assigned to them and supervise staff. Always act in a professional manner using the company’s Mission, Vision, and Values. The Chef de Partie will strive to exceed guest expectation and take the culinary team to go from good to great. Responsibilities: Communication and Conduct Attend daily shift briefings to keep yourself informed of daily operational requirements. Conduct daily shift briefings to kitchen colleagues in absence of Sous Chef Lead by example using AccorHotels’s: Mission, Vision & Values Communicate daily with supervisors to ensure open lines of communication. Ensure all kitchen colleagues are aware of standards & expectations. Promote a fun/ professional and disciplined work environment. Actively share ideas, opinions & suggestions in daily shift briefings. Always present yourself in a full chef’s uniform following all personal hygiene and grooming requirements Support & motivate kitchen colleagues. Health and Safety Always promote Health and Safety Ensure personal knives and tools are at the utmost cleanliness and always maintained. Ensure proper hygiene practices are always followed in line with the Cape Grace, managed by Fairmont Food Safety Programme. Ensure that all areas in the kitchen are always kept clean and tidy. Adopt a clean as you go approach. Assist in clearing, cleaning, washing within the kitchen, including in-depth cleaning, using any approved specialized products and methods laid down. Stock Management Ensure storeroom requisitions requested are accurate to minimize repeat visits. Maintain cleanliness and proper rotation of stock in all chillers following FIFO system. Ensure stock is stored and labelled correctly. Training and Development Strive to develop as a leader by attending Accor Hotels Managerial Courses Support/Coach/Lead & Motivate kitchen colleagues. To undergo training in both formal courses and on-the-job to develop cooking and kitchen organizational skills. Actively seek tools for self-growth and development. Complete all assigned trainings on Ines. Maintain consistent on the job training sessions for culinary colleagues. Sustainability and Stock Always minimize wastage/ spoilage and record wastage on Winnow system. To aid stock taking within the total Kitchen Department in conjunction with the Head Chef. Lead by example when processing any fresh produce with respect to technique to use the product to its fullest yield. Food Quality and Control Strives to maintain & improve all food preparations & presentations. Strives to improve Guest Satisfaction results for Food Quality Act as an extension of kitchen managers to communicate food consistency & quality. Daily checks of all mise en place to ensure freshness & quality standards. Support colleagues on sections to ensure consistency. Perform tasks to the standards & expectations set forth, ensure that all food cooked and served is of a high quality and served at a safe and appropriate temperature. Complete assigned tasks in an efficient and timely manner. Assign and follow – up tasks as dictated by business volumes and supervisors. Performs any other reasonable duties as required by the department head. Qualifications Have a strong working knowledge of ingredients and products with a strong knowledge in international cuisine. 5 years of experience in a luxury hotel environment Accreditation from a recognized Culinary School (an asset) Food Hygiene and Safety trained. Strong communication skills Enthusiastic and guest driven. Computer literate in Excel, Word, Outlook, Materials, and e- mail. Analytical and Conceptual thinking ability and implementation skills Must be flexible in terms of working hours. Must be physically fit. Must be effective at listening to, understanding, and clarifying the concerns and issues raised by co-workers and guests. Must maintain composure and a level head under pressure. Must be able to handle a multitude of tasks in an intense, ever-changing environment. Must be effective at handling problems in the workplace, including anticipation, prevention, identification, and solutions as necessary. Must possess outstanding guest services skills. Additional Information Your team and working environment: In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture Note: Customization may be included for any specific local or legislative requirements, such as work permits Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Posted 3 days ago
3.0 - 4.0 years
3 - 5 Lacs
kalkaji, delhi, delhi
On-site
Job Responsibilities: To answer the queries of the guests through mail & over the phone, & upselling the services using the best sales skills. Closure of the inquiry by the agent by converting the generated leads to successful bookings, thereby generating the revenue along with the team. Ensure that customer queries/ complaints are addressed in a timely and efficient manner, and that calling TAT is maintained Ensure customer satisfaction at all times by providing quality services to meet individual customer needs. To identify sales opportunities and effectively present key features and benefits of product(s) to secure new business. Complies with administration requirements & ensures productive use of all resources to achieve organizational objectives. To ensure that all client details are fully completed, including marketing information. To ensure that the agent has full knowledge of their own and competitors titles in order to achieve the requirements of this role. To constantly seek out new revenue generating opportunities to ensure that company targets are met. Eligibility Criteria: 3 to 4 years of experience in travel sales (Preferably US process) or reservations Preferably from the Hotel/ Travel/ Hospitality industry Prefer someone who is having a degree in Hotel/ Hospitality management from reputed hotel management institute Excellent communication, sales acumen and presentation skills High energy levels, good analytical & problem solving skills, positive attitude. Excellent time management, prioritization and organization skills Should be a team player Should have had a prior experience working in night shift Should be comfortable working in permanent night shift Shift: 9 PM to 5:30 AM Job Type: Full-time Pay: ₹300,000.00 - ₹500,000.00 per year Benefits: Paid sick time Paid time off Provident Fund Ability to commute/relocate: Kalkaji, New Delhi - 110019, Delhi: Reliably commute or planning to relocate before starting work (Required) Application Question(s): What is your current CTC? What is your current In hand? What is your expectation? How many years of experience do you have in Hospitality industry? Are you comfortable working in a permanent night shift (9 PM to 5:30 AM)? Are you currently working in a night shift? Education: Bachelor's (Required) Experience: Travel Sales : 4 years (Required) Reservation: 4 years (Required) Language: English (Required) Work Location: In person
Posted 3 days ago
1.0 years
2 - 2 Lacs
thrissur, kerala
On-site
Inventory management and control. Supplier negotiation and management. Communication and interpersonal skills. Record-keeping and attention to detail. Proficiency in computer (e.g., ERP systems). Knowledge of material handling and storage techniques. HOTEL PURCHASE EXPERIENCE IS MANDATORY Job Type: Permanent Pay: ₹18,000.00 - ₹23,000.00 per month Benefits: Food provided Provident Fund Experience: Hotel: 1 year (Preferred) Work Location: In person
Posted 3 days ago
2.0 years
0 - 2 Lacs
bellandur, bengaluru, karnataka
On-site
Roles & Responsibilities: Change bed linen and make beds Replace used towels Sweep and mop floors Vacuum carpets Dust furniture Replenish bath care products (e.g. soap and shampoo) Restock beverages and food items in the mini-bar Clean public areas, like corridors Report any technical issues and maintenance needs Help guests retrieve lost items Ensure all assigned rooms are clean and tidy by the end of the shift Follow hotel security guidelines Requirements & Skills: Work experience as a Room Attendant Experience with industrial cleaning equipment and products Good physical health and stamina Flexibility to work in shifts Ability to work with little or no supervision while meeting high-performance standards Excellent organization skills Ability to follow instructions Job Types: Full-time, Fresher Pay: ₹8,086.00 - ₹19,000.00 per month Application Question(s): Male candidate required only Experience: Housekeeping: 2 years (Preferred) Hotel management: 2 years (Preferred) Location: Bellandur, Bengaluru, Karnataka (Preferred) Work Location: In person
Posted 3 days ago
1.0 - 2.0 years
2 - 3 Lacs
thrissur, kerala
On-site
Candidate should have experience in Hospitality. Company Name : Alite Enclaves Location : Thrissur No. of Vacancies: 1 Salary : 20K- 25 K Qualification : Hotel Management Experience:1-2 years in hotel industry Age Limit : Minimum 40years Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Provident Fund Experience: total work: 1 year (Required) Work Location: In person
Posted 3 days ago
1.0 years
1 - 2 Lacs
visakhapatnam, andhra pradesh
On-site
About Pema Wellness Retreat Pema Wellness Retreat is a premier destination for holistic health and well-being, offering a serene and luxurious environment for guests seeking rejuvenation through natural healing therapies. Located in the picturesque coastal city of Visakhapatnam, Andhra Pradesh, we pride ourselves on delivering exceptional hospitality and a transformative wellness experience. Job Overview We are seeking a dedicated and detail-oriented Housekeeping Associate to join our team. The ideal candidate will ensure the highest standards of cleanliness and hygiene across our guest rooms, spa areas, and common spaces, contributing to an exceptional guest experience. Key Responsibilities Maintain cleanliness and orderliness of guest rooms, bathrooms, and common areas as per Pema Wellness Retreat’s high standards. Change bed linens, replace towels, and replenish amenities as required. Perform deep cleaning tasks such as vacuuming, dusting, mopping, and sanitizing surfaces. Ensure timely collection and disposal of waste in designated areas. Handle guest requests promptly and courteously, providing outstanding service. Monitor and report any maintenance issues, damages, or safety concerns. Follow housekeeping protocols, including the use of eco-friendly cleaning products. Work collaboratively with other team members to uphold a peaceful and relaxing environment for guests. Adhere to health, safety, and hygiene regulations at all times. Qualifications & Requirements Previous experience in housekeeping, preferably in a wellness retreat, resort, or luxury hospitality setting. Strong attention to detail and commitment to maintaining high cleanliness standards. Good communication and interpersonal skills. Ability to work efficiently in a fast-paced environment. Physical stamina to perform cleaning tasks and work on feet for extended periods. Positive attitude, teamwork, and a guest-focused mindset. Willingness to work flexible hours, including weekends and holidays. Job Type: Full-time Pay: ₹15,000.00 - ₹18,000.00 per month Benefits: Food provided Paid sick time Provident Fund Ability to commute/relocate: Visakhapatnam, Andhra Pradesh: Reliably commute or planning to relocate before starting work (Required) Experience: Housekeeping: 1 year (Required) total work: 1 year (Required) Shift availability: Day Shift (Required) Night Shift (Required) Overnight Shift (Required) Work Location: In person
Posted 3 days ago
5.0 years
2 - 3 Lacs
delhi, delhi
On-site
Reservation Handling: Receive and process reservations from customers through various channels, such as phone calls, emails, online booking systems, and in-person interactions. Assist customers in selecting suitable options based on their preferences and needs. Customer Service: Provide excellent customer service by addressing customer inquiries, concerns, and requests related to reservations. Ensure that customers receive accurate and detailed information about their bookings, including rates, availability, policies, and services. Booking Management: Maintain an organized system to manage reservations, ensuring that all bookings are accurately recorded and updated in the system. Monitor room availability, flight schedules, or other services to ensure accurate and up-to-date information is provided to customers. Up-selling and Cross-selling: Identify opportunities to offer customers additional services or upgrades to enhance their experience and increase revenue for the business. Reservation Modifications and Cancellations: Assist customers with modifying or canceling their reservations as per the company's policies. Handle any applicable fees or refunds associated with changes or cancellations. Communication: Maintain clear and effective communication with customers and other departments within the organization to ensure accurate and timely service delivery. Technical Skills: Proficiently use reservation systems, software, and tools to process bookings, check availability, and manage customer information. Payment Processing: Handle payment processing for reservations, ensuring accuracy and security in handling customer payment information. Record Keeping: Maintain accurate records of reservations, customer interactions, payments, and any special requests. Problem Solving: Address and resolve any issues related to reservations, such as discrepancies, overbookings, or customer dissatisfaction. Team Collaboration: Collaborate with other departments, such as the front desk, sales, and housekeeping, to ensure a seamless guest experience. Reporting: Generate reports on reservation statistics, occupancy rates, and revenue generated from reservations for management analysis. Training and Development: Stay updated on the latest industry trends, technology advancements, and company policies to provide accurate information to customers. Sales and Promotions: Promote special offers, packages, and promotions to customers to drive sales and enhance customer value. Feedback Collection: Collect feedback from customers to gauge their satisfaction and identify areas for improvement. Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Provident Fund Experience: total work: 5 years (Preferred) Work Location: On the road
Posted 3 days ago
0 years
1 - 0 Lacs
chandigarh, chandigarh
On-site
We’re Hiring – Housekeeping Staff We are looking for reliable and hardworking housekeeping staff to join our team. Responsibilities: Maintain cleanliness and hygiene of the premises Dusting, mopping, sweeping, and vacuuming Cleaning restrooms, kitchens, and common areas Ensuring rooms and areas are well-stocked and tidy Requirements: Prior housekeeping/cleaning experience preferred (not mandatory) Attention to detail and commitment to cleanliness Punctual, trustworthy, and responsible Ability to work independently and in a team Job Details: Full-time / Part-time position available Competitive salary Friendly and supportive work environment Location: Chandigarh Contact: 7009728144 Job Type: Full-time Pay: ₹15,000.00 per month Work Location: In person
Posted 3 days ago
1.0 years
1 - 0 Lacs
rajkot, gujarat
On-site
Job Description Cleaning rooms, hallways, lobbies, restrooms, corridors, elevators, stairways, and other work areas Changing bed linen and making beds Replenishing bathroom supplies such as soap, toilet paper, and towels Emptying wastebaskets, and transporting waste to disposal areas Restocking room supplies such as drinking glasses, writing materials, and bathroom supplies Sweeping, scrubbing, and mopping floors using brooms, mops, and vacuum cleaners Dusting and polishing furniture and equipment Inspecting rooms for repairs or fixtures that are not working properly; report any issues to the maintenance team Adhere to safety, sanitation, and health standards Carrying out deep-cleaning tasks as required Job Types: Full-time, Fresher Pay: Up to ₹16,000.00 per month Benefits: Food provided Experience: Housekeeping: 1 year (Preferred) Work Location: In person
Posted 3 days ago
0 years
0 - 0 Lacs
dharapuram, tamil nadu
On-site
Looking for sales person staff to work in a ice cream parlour located bypass facing dharapuram town . 1 male staff 2 female staff . work timings will be discussed during interview staff should be able to handle food items like ice cream combo preparation, french fries, waffles etc Job Types: Full-time, Permanent Pay: ₹400.00 - ₹500.00 per day Work Location: In person
Posted 3 days ago
1.0 years
1 - 2 Lacs
thrissur, kerala
On-site
We are looking for a Hotel Front Desk Executive to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Executive responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we’d like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests. Job Type: Full-time Pay: ₹15,000.00 - ₹18,000.00 per month Ability to commute/relocate: Thrissur, Trichur - Trichur, Kerala: Reliably commute or planning to relocate before starting work (Required) Education: Diploma (Required) Experience: total work: 1 year (Required) Language: Hindi (Preferred) English (Preferred) Work Location: In person
Posted 3 days ago
5.0 years
0 Lacs
lucknow, uttar pradesh
On-site
Company Description Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality. Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster. Job Description Scope of position: Reporting to the Sous Chef, the Chef de Partie will be focused, with special attention placed upon continuous practice to master skills and tasks assigned to them by their supervisors. They will be able to fully manage sections assigned to them and supervise staff. Always act in a professional manner using the company’s Mission, Vision, and Values. The Chef de Partie will strive to exceed guest expectation and take the culinary team to go from good to great. Responsibilities: Communication and Conduct Attend daily shift briefings to keep yourself informed of daily operational requirements. Conduct daily shift briefings to kitchen colleagues in absence of Sous Chef Lead by example using AccorHotels’s: Mission, Vision & Values Communicate daily with supervisors to ensure open lines of communication. Ensure all kitchen colleagues are aware of standards & expectations. Promote a fun/ professional and disciplined work environment. Actively share ideas, opinions & suggestions in daily shift briefings. Always present yourself in a full chef’s uniform following all personal hygiene and grooming requirements Support & motivate kitchen colleagues. Health and Safety Always promote Health and Safety Ensure personal knives and tools are at the utmost cleanliness and always maintained. Ensure proper hygiene practices are always followed in line with the Cape Grace, managed by Fairmont Food Safety Programme. Ensure that all areas in the kitchen are always kept clean and tidy. Adopt a clean as you go approach. Assist in clearing, cleaning, washing within the kitchen, including in-depth cleaning, using any approved specialized products and methods laid down. Stock Management Ensure storeroom requisitions requested are accurate to minimize repeat visits. Maintain cleanliness and proper rotation of stock in all chillers following FIFO system. Ensure stock is stored and labelled correctly. Training and Development Strive to develop as a leader by attending Accor Hotels Managerial Courses Support/Coach/Lead & Motivate kitchen colleagues. To undergo training in both formal courses and on-the-job to develop cooking and kitchen organizational skills. Actively seek tools for self-growth and development. Complete all assigned trainings on Ines. Maintain consistent on the job training sessions for culinary colleagues. Sustainability and Stock Always minimize wastage/ spoilage and record wastage on Winnow system. To aid stock taking within the total Kitchen Department in conjunction with the Head Chef. Lead by example when processing any fresh produce with respect to technique to use the product to its fullest yield. Food Quality and Control Strives to maintain & improve all food preparations & presentations. Strives to improve Guest Satisfaction results for Food Quality Act as an extension of kitchen managers to communicate food consistency & quality. Daily checks of all mise en place to ensure freshness & quality standards. Support colleagues on sections to ensure consistency. Perform tasks to the standards & expectations set forth, ensure that all food cooked and served is of a high quality and served at a safe and appropriate temperature. Complete assigned tasks in an efficient and timely manner. Assign and follow – up tasks as dictated by business volumes and supervisors. Performs any other reasonable duties as required by the department head. Qualifications Have a strong working knowledge of ingredients and products with a strong knowledge in international cuisine. 5 years of experience in a luxury hotel environment Accreditation from a recognized Culinary School (an asset) Food Hygiene and Safety trained. Strong communication skills Enthusiastic and guest driven. Computer literate in Excel, Word, Outlook, Materials, and e- mail. Analytical and Conceptual thinking ability and implementation skills Must be flexible in terms of working hours. Must be physically fit. Must be effective at listening to, understanding, and clarifying the concerns and issues raised by co-workers and guests. Must maintain composure and a level head under pressure. Must be able to handle a multitude of tasks in an intense, ever-changing environment. Must be effective at handling problems in the workplace, including anticipation, prevention, identification, and solutions as necessary. Must possess outstanding guest services skills. Additional Information Your team and working environment: In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture Note: Customization may be included for any specific local or legislative requirements, such as work permits Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Posted 3 days ago
3.0 years
1 - 2 Lacs
hyderabad, telangana
On-site
The Store & Purchase Executive is responsible for handling all purchasing activities, maintaining stock, verifying deliveries, and ensuring smooth flow of materials required for hotel operations. The role requires strong negotiation skills, inventory management, and coordination with various departments. Skills & Qualifications: Graduate in Commerce/Hotel Management or related field. 2–3 years’ experience in store & purchase, preferably in hotels. Good knowledge of F&B and non-F&B materials. Strong negotiation and vendor management skills. Proficiency in MS Office / Hotel ERP software. Attention to detail, record-keeping, and time management. Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Food provided Provident Fund Experience: store & purchase in hotel : 1 year (Required) Language: English (Required) Hindi (Required) Work Location: In person
Posted 3 days ago
0 years
0 - 1 Lacs
alleppey, kerala
On-site
We are currently seeking housekeeping trainees. Food and accommodation will be provided Job Types: Full-time, Part-time, Fresher, Internship Pay: ₹8,086.00 - ₹15,000.00 per month Benefits: Food provided Health insurance Provident Fund Work Location: In person
Posted 3 days ago
0 years
1 - 0 Lacs
peelamedu, coimbatore, tamil nadu
On-site
1. Event planning and coordination 2. Venue setup and management 3. Guest communication and liaison 4. Menu planning and catering management 5. Audio-visual and décor arrangements 6. Timeline management and execution 7. Troubleshooting and issue resolution 8. Ensuring events run smoothly and meet Guest expectations Job Types: Full-time, Permanent Pay: ₹15,993.44 - ₹20,778.95 per month Benefits: Food provided Provident Fund Work Location: In person
Posted 3 days ago
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