Guest Relations Executive

0 years

1 - 2 Lacs

Posted:4 days ago| Platform: SimplyHired logo

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Work Mode

On-site

Job Type

Full Time

Job Description

We are Hiring Guest Relation Executive at Platinum Royal Excellency Udaipur Location,

We are Not Providing Accommodation For The Female Candidates.

He / she responsible for providing superior customer service, addressing customer complaints, and enhancing guests’ experiences.

Duties and responsibilities:

  • Warmly greet guests upon their arrival
  • Manage guest check-in and check-out process
  • Handle and resolve guest complaints and issues promptly and professionally
  • Provide information about services, facilities, and other amenities
  • Ensure high levels of guest satisfaction
  • Maintain up-to-date knowledge of hotel policies, procedures, and services
  • Coordinate with other departments to ensure high-quality guest service
  • Collect feedback from guests and report to the management
  • Assist in managing guest records and room bookings
  • Contribute to team effort by accomplishing related tasks as needed

Job Types: Full-time, Permanent

Pay: ₹16,000.00 - ₹18,000.00 per month

Benefits:

  • Food provided
  • Provident Fund

Work Location: In person

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