Guest Relations Executive

We are Hiring Guest Relation Executive at Platinum Royal Excellency Udaipur Location,

We are Not Providing Accommodation For The Female Candidates.

He / she responsible for providing superior customer service, addressing customer complaints, and enhancing guests’ experiences.

Duties and responsibilities:

• Warmly greet guests upon their arrival
• Manage guest check-in and check-out process
• Handle and resolve guest complaints and issues promptly and professionally
• Provide information about services, facilities, and other amenities
• Ensure high levels of guest satisfaction
• Maintain up-to-date knowledge of hotel policies, procedures, and services
• Coordinate with other departments to ensure high-quality guest service
• Collect feedback from guests and report to the management
• Assist in managing guest records and room bookings
• Contribute to team effort by accomplishing related tasks as needed

Job Types: Full-time, Permanent

Pay: ₹16,000.00 - ₹18,000.00 per month

Benefits:

• Food provided
• Provident Fund

Work Location: In person