Cashier/Supervisor

Job Title: Cashier (Hotel Industry)Job Summary

The Hotel Cashier is responsible for handling guest payments accurately and efficiently while providing friendly and professional customer service. This role supports hotel operations by processing transactions, issuing receipts, and assisting guests with billing inquiries.

Key Responsibilities

• Receive and process payments from guests (cash, credit/debit cards, vouchers, or digital payments)
• Issue receipts, refunds, or change accurately
• Handle billing for hotel services such as rooms, restaurants, spa, or other amenities
• Maintain a clean and organized cashier counter
• Balance cash drawer at the beginning and end of each shift
• Answer guest questions related to charges and bills politely and clearly
• Coordinate with front desk, restaurant, or accounting staff when needed
• Follow hotel policies, security procedures, and customer service standards

Qualifications and Skills

• High school level education or equivalent
• Basic math and money-handling skills
• Good communication and interpersonal skills
• Honest, reliable, and detail-oriented
• Ability to work shifts, weekends, and holidays
• Prior cashier or hotel experience is an advantage but not required

Work Environment

• Fast-paced hotel setting (front desk, restaurant, or service counters)
• Requires standing for long periods
• Frequent interaction with guests from different backgrounds

Personal Qualities

• Friendly and professional attitude
• Patience and problem-solving skills
• Ability to work well under pressure

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:

• Food provided
• Health insurance
• Paid sick time
• Provident Fund

Work Location: In person