Hostess - F&B Service

0 - 3 years

2 - 5 Lacs

Posted:1 day ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a highly skilled and experienced Hostess to join our team at Courtyard by Marriott, responsible for providing exceptional customer service in the food and beverage sector. The ideal candidate should have 0-3 years of experience.

Roles and Responsibility

  • Manage front desk operations, ensuring seamless check-in and check-out processes for guests.
  • Coordinate with various departments to ensure efficient service delivery and high-quality standards.
  • Handle guest complaints and resolve issues promptly and professionally.
  • Maintain accurate records of guest interactions and transactions.
  • Ensure compliance with company policies and procedures.
  • Collaborate with other teams to achieve sales targets and improve overall customer satisfaction.

Job Requirements

  • Excellent communication and interpersonal skills are required to interact effectively with guests and colleagues.
  • Ability to work well under pressure and manage multiple tasks simultaneously.
  • Strong problem-solving skills to handle complex situations efficiently.
  • Basic knowledge of hotel operations and procedures is necessary.
  • Familiarity with point-of-sale systems and inventory management software is preferred.
  • A positive attitude and passion for delivering exceptional customer service are essential.

*Note

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