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5.0 - 9.0 years
0 Lacs
ludhiana, punjab
On-site
You should have excellent experience in front office operations within different types of hotels, including reservation procedures and guest tracking. Familiarity with hospitality software such as Fidelio and Opera is a must. Proficiency in F&B service, banquets, dining etiquettes, table manners, and table layout is also required. Knowledge of housekeeping operations and basics of French language and terms used in the industry will be beneficial. Understanding different types of menus, F&B production, menu planning, alcoholic and non-alcoholic beverages, and various types of cutlery is essential for this role. Additionally, experience in room servicing and knowledge of different types of rooms will be advantageous.,
Posted 4 days ago
3.0 - 7.0 years
4 - 7 Lacs
Bengaluru
Work from Office
INDICATORS OF SUCCESS Financial (GOP, Restaurant Revenue, Average Check, Labour Control) Customer Satisfaction & loyalty goals (Medallia Score, comment cards, annual quality review) Achievement of employee engagement survey (Kenexa) and retention goals for department AREAS OF RESPONSIBILITY Organizes functions and events for hotel clients Assists guest in organizing functions within hotel ability Consistently uses banquet process and follows brand standards Schedules staff to provide coverage for banquet events Communicates with event hosts/clients throughout event Directs banquet setup and scheduling Leads Banquet Event Order (BEO) meetings on a weekly basis Reviews BEOs for errors and makes corrections Anticipates banquet scheduling and supply needs based on BEOs and forecasting Communicates regularly with Sales, Catering, and Kitchen to coordinate events Inspects Banquet Rooms to ensure setup meets client expectations Manages scheduling, training, and performance of banquet employees Recruits and selects qualified candidates Provides employees with the orientation and training needed to understand expectations and perform job responsibilities Communicates performance expectations and provides employees with on-going feedback Provides employees with coaching and counseling as needed to achieve performance objectives and reach their fullest potential Schedules employees to meet banquet labor expense projections and staff events Tracks banquet supplies and makes orders Reviews contracts with banquet vendors Orders linens, food products, equipment, and other banquet supplies to meet department needs Leads quarterly inventories Creates 100% guest satisfaction by providing the Yes I Can! experience through performance that demonstrates the standards of, genuine hospitality and exceeding guest expectations Gives personal attention, takes personal responsibility and uses teamwork when providing guest service Listens, apologizes with empathy, finds a solution and follows through when resolving guest problems Provides Yes I Can! genuine hospitality and teamwork on an ongoing basis Assumes the responsibility to notice when the guest is not satisfied and uses their best judgment as to when it is appropriate to use the 100% Guest Satisfaction Performs other duties required to provide the service brand behavior and genuine hospitality Adheres to hotel policies and procedures Attends work on time and as scheduled Follows hotel grooming and hygiene standards Minimise safety hazards by following all safety rules and procedures Keeps Manager promptly and fully informed of all problems or unusual matters of significance Performs all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve the overall objectives of this position Maintains a favourable working relationship with all other hotel employees to foster and promote a co-operative and harmonious working environment At all times projects a favourable image of the Hotel to the public Skills Banquets, Food & Beverage F&B Show
Posted 4 days ago
4.0 - 9.0 years
3 - 5 Lacs
Nagpur, Pune, Mumbai (All Areas)
Work from Office
Asst. Restaurant Manager - Hotel & Hospitality Industry Roles and Responsibilities Get ready all 3 areas - Dine in , Take away , Home delivery Floor plan team allocation and Team Briefing Take ownership of Assigned Processes , team follows the operating process with full interest and Integrity Manage team's Leave plan ,Manage attendance discipline Handle guest queries , complaints , grievances Check Server , POS , Dashboard , Printer ,Tabs to get ready for the show team training and on the job evaluation Team retention , good staff culture , motivating culture work planning through disciplined processes Cash audits daily identify and improve staff performance gaps identify and improve process gaps to eliminate operations gap leads to unhappy guests Maintain uniform safety and grooming standard Motivated team to achieve best sales outcome , Understand staff problems . Support Marketing and PR plan New menu training and effective implementation in order to take it to guests in a best possible way. Cash management and cash audits , proper day end activity with full process integrity Proper tracking of Tips and distribution to staff Collectively with the help of all duty managers ,find ways to reach out to every single guest during busy hours , be it guest at the dine in or at the gate , constant tracking and effective crowd management methods . Handle Police , BMC , Local authorities using smart techniques , Resolve neighborhood issues Desired Candidate Profile Education: Graduate. Required Skills: 5 + years of relevant experience in Restaurant Well groomed and pleasant Perks and Benefits Negotiable Share me your updated resume - hrm2peoplealliance@gmail.com
Posted 4 days ago
4.0 - 7.0 years
6 - 9 Lacs
Panchkula
Work from Office
NULL Don't quite meet every single requirement, but still believe you'd be a great fit for the jobWe'll never know unless you hit the 'Apply' button Start your journey with us today, Show
Posted 4 days ago
1.0 - 4.0 years
2 - 6 Lacs
Vijayawada
Work from Office
NULL Don't quite meet every single requirement, but still believe you'd be a great fit for the jobWe'll never know unless you hit the 'Apply' button Start your journey with us today, Show
Posted 4 days ago
0.0 - 2.0 years
1 - 4 Lacs
Kolkata
Work from Office
Hotel Beyzaa is looking for GSA F&B Professional to join our dynamic team and embark on a rewarding career journey Greeting guests as they arrive and showing them to their tables. Taking customer orders and serving food and beverages in a timely and courteous manner. Answering customer questions about menu items and making recommendations. Maintaining a clean and organized dining area. Processing customer payments and ensuring accurate billing. Handling customer complaints and resolving issues as they arise. Collaborating with kitchen staff to ensure timely delivery of food orders. Upselling menu items and promoting restaurant specials. Maintaining knowledge of current menu offerings, daily specials, and promotions. Adhering to food safety and sanitation guidelines and ensuring compliance with restaurant policies and procedures. Excellent customer service and communication skills.
Posted 4 days ago
2.0 - 6.0 years
3 - 6 Lacs
Kolkata
Work from Office
Hotel Beyzaa is looking for SENIOR F&B EXECUTIVE / ASSISTANT MANAGER F&B to join our dynamic team and embark on a rewarding career journey Greeting guests as they arrive and showing them to their tables. Taking customer orders and serving food and beverages in a timely and courteous manner. Answering customer questions about menu items and making recommendations. Maintaining a clean and organized dining area. Processing customer payments and ensuring accurate billing. Handling customer complaints and resolving issues as they arise. Collaborating with kitchen staff to ensure timely delivery of food orders. Upselling menu items and promoting restaurant specials. Maintaining knowledge of current menu offerings, daily specials, and promotions. Adhering to food safety and sanitation guidelines and ensuring compliance with restaurant policies and procedures. Excellent customer service and communication skills.
Posted 4 days ago
5.0 - 9.0 years
0 Lacs
maharashtra
On-site
You should have excellent experience in front office operations in different types of hotels, including reservation procedures and guest tracking. Familiarity with hospitality software such as Fidelio and Opera is essential. Knowledge of F&B service, banquets, dining etiquettes, table manners, and table layout is required. Experience in housekeeping operations is also necessary. Basic understanding of the basics of French language and terms used in the hospitality industry is preferred. Knowledge of different types of menus, F&B production, menu planning, alcoholic and non-alcoholic beverages, and various types of cutlery is important. Experience in room servicing and familiarity with different types of rooms is a plus.,
Posted 4 days ago
12.0 - 22.0 years
5 - 7 Lacs
Surat
Work from Office
Having excellent experience in: - Front office Operations – Different type of Hotels, Reservation Procedures, Guest Tracking Hospitality Software’s – Fidelio / Opera F&B Service, Banquets, Dining Etiquettes, Table Manners and Table layout Housekeeping Operations Basics of French Language and terms used Different types of Menu F&B Production, Menu Planning, Alcoholic and Non Alcoholic Beverages Various types of cutlery Room servicing and different type of rooms Roles and Responsibilities Having excellent experience in: - Front office Operations – Different type of Hotels, Reservation Procedures, Guest Tracking Hospitality Software’s – Fidelio / Opera F&B Service, Banquets, Dining Etiquettes, Table Manners and Table layout Housekeeping Operations Basics of French Language and terms used Different types of Menu F&B Production, Menu Planning, Alcoholic and Non Alcoholic Beverages Various types of cutlery Room servicing and different type of rooms
Posted 5 days ago
0.0 - 2.0 years
2 - 4 Lacs
Mumbai
Work from Office
Complete final breakdown of function, by cleaning the room, and cleaning and returning equipment to its proper location. Complete closing duties, including storing all reusable goods, locking doors, breaking down goods, etc. Set up, stock, and maintain work areas. Monitor and maintain cleanliness, sanitation, and organization of assigned station and service areas. Transport dirty linen to correct area to be cleaned, separate napkins from tablecloths, and restock linen shelves with clean linens. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. Assist other departments when needed to ensure optimum service to guests. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, and thank guests with genuine appreciation. Speak with others using clear and professional language. Support team to reach common goals. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None .
Posted 5 days ago
2.0 - 6.0 years
4 - 7 Lacs
Mumbai, Nagpur, Thane
Work from Office
Our jobs aren t just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience. No matter what position you are in, there are a few things that are critical to success ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts to get it right for our guests and our business each and every time. .
Posted 5 days ago
2.0 - 5.0 years
2 - 5 Lacs
Panjim, Goa, India
On-site
The Asst. Manager FB Controls analyzes Food Beverage costs and controls factors to ensure the implementation of cost-effective measures throughout the Food Beverage department. This role prepares various reports and conducts weekly meetings to keep departments and directors apprised of trends and cost factors. Specifically, you will be responsible for performing the following tasks to the highest standards: Plans and directs actions to be performed to correct activities harmful to the profitability of our food beverage department. Assists in any other way deemed necessary for the efficient overall operation of the Finance Department in full compliance with the policy, regulatory and contractual framework. Business partner with all hotel finance team members, the FB department. Participate in all relevant Finance training and development programs. In case of a joint job role any responsibility relevant joint job descriptions will apply in accordance with Hilton s job segregation policies. What are we looking for Ability to analyze large volume of complex financial information from many sources and create reports, forecasts, and projections
Posted 5 days ago
2.0 - 7.0 years
2 - 7 Lacs
Chennai, Tamil Nadu, India
On-site
As an Assistant Restaurant Manager, you will oversee all Food and Beverage operations including Restaurants, Bars, Cafe, Room Service, Conference and Banqueting and Kitchens to ensure quality and service by performing the following tasks to the highest standards: Manage the food and beverage service to consistently meet high standards as defined by the hotel and Hilton brand standards Effectively control the flow of customers and the interaction between the front and back-of-house throughout service Ensure Team Members maximize all sales opportunities Ensure Team Members consistently maintain brand standards and high levels of customer service Handle all customer inquiries in an appropriate and professional manner Accurately manage all transactions during service Manage Team Member schedules, stock, and wastage levels What are we looking for An Assistant Restaurant Manager serving Hilton Brand hotels is always working on behalf of our Guests and working with other Team Members.
Posted 5 days ago
2.0 - 4.0 years
2 - 4 Lacs
Hyderabad, Telangana, India
On-site
The Banquet Manager is concerned with the strategic management of the Banquet Department, in line with prescribed Hilton Worldwide and hotel policies and procedures. What will I be doing As the Banquets Manager, you will be responsible for performing the following tasks to the highest standards: Maintain a high customer service focus by approaching your job with the customers always in mind. Have a positive impact, taking personal responsibility and initiative to resolve issues, always clearly communicating with both customers and colleagues. Contribute ideas and suggestions to enhance operational / environmental procedures in the hotel. Actively promote the services and facilities of Hilton hotels to guests and suppliers of the hotel. Perform all duties and responsibilities in a manner that ensures your safety and that of others in your workplace. Actively seeking verbal feedback from customers and staff at every opportunity. Agree on and implement actions to make improvements to customer service. Positively deal with and learn from customer complaints and comments with follow-up and feedback to the Catering Manager / Food Beverage Manager. Be proactive towards guests, assisting them with any reasonable requests, and training all team members to see these things before guests ask. Knowledgeable of Hilton departmental standards. Able to explain the standards to the team and Managers, assessing team members against these standards. Monitor standards through regular standards review checks. Develop action plans to address shortfalls in standards and identify shortfalls before they affect customer service, implementing and following through with improvements identified. Assist with preparing rosters and job schedules for team members to meet business needs (taking into consideration internal activities and occupancy and external events, promotions, etc.). Assist with communication to the Front Office and Groups Tours teams about functions that concern them. Describe, assign and delegate duties and authority for the operation of the Catering department at all times. Plan ahead and ensure adequate resources are available. Coordinate with Engineering and Housekeeping departments to ensure that cleaning is followed-up with and procedures are maintained. Maintain in-depth technical knowledge and skills required for the job. Establish good communication with the Kitchen team. Provide and communicate clear directions to the team. Maintain event and function histories to assist with returning events. Attend and participate in regular FB operational and roster meetings. Understand the goals of the hotel and the department s role in achieving it, communicating goals to the team during trainings and communications meeting, and getting members of the team to work cooperatively with others. Ensure that all managers are communicating effectively through daily briefings. Assist with keeping the team up to date on departmental, hotel and company activities through regular communication meetings and memos, including special events and promotions in the restaurant. Provide and communicate clear directions to the team. Complete regular financial and operating reports, as required or requested by the Food Beverage Manager. Set-up and maintain leave plans for the department. Understand the quantity and quality of people needed to operate the department. Carry out selection interviews and make effective recruitment decisions. Ensure that new recruits have all relevant information before commencing employment. Plan and ensure that departmental orientation is carried out. Ensure that standards trainings and assessments are carried out. Regularly review individual and team performance against objectives, providing feedback. Develop and implement department training plans to meet business needs. Review and evaluate all training activities. Participate in trainer programmes, providing structured training to those starting careers in the Hospitality industry. Understand relevant OHS legislations and their implications on the operation of the department. Communicate to the team their responsibilities within OHS. Ensure that safe and healthy working practices are implemented at all times. Ensure that hygiene training is conducted at least once a year. Carry out any other reasonable duties and responsibilities as assigned. The Management reserves the right to make changes to this job description at its sole discretion and without advance notice. What are we looking for A Banquets Manager serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: 2-4 years in a managerial position in a 4 / 5-star category hotel. Good English skills, both written and verbal to meet business needs. Familiar with computer systems. Motivated and committed, approaching all tasks with enthusiasm and seize opportunities to learn new skills or knowledge in order to improve personal performance. Flexible and responds quickly and positively to changing requirements including the performance of any tasks requested of you. Maintain high team focus by showing cooperation and support to colleagues in the pursuit of team goals. Strong leadership, people management and training skills. Guest oriented and able to confidently build and exceed service standards. Thorough knowledge of service, cost control in F&B, labour controls, beverage menu writing, maintenance, merchandising, computer and accountings. Strong interpersonal skills and attention to details. Key strengths (under the 9 competencies) in people management communication and planning. Able to work under pressure and deal with stressful situations during busy periods. Outgoing personality and willing to work for long hours.
Posted 5 days ago
1.0 - 2.0 years
1 - 2 Lacs
Bengaluru, Karnataka, India
On-site
What will I be doing As a Mixologist , you will be responsible for performing the following tasks to the highest standards: Guest Service Excellence : Maintain a strong customer focus by proactively resolving issues, communicating clearly, and delivering friendly, timely service to guests. Promotion and Contribution : Promote the services and facilities of Hilton hotels and contribute ideas for operational and environmental improvements. Safety and Responsibility : Perform duties in a manner that ensures personal safety and the safety of others at the workplace. Beverage Service : Serve beverages and/or food in a courteous, professional manner; prepare beverages for servers to deliver and manage cashier duties at the bar. Product Knowledge : Have detailed knowledge of the beverage menu and confidently explain options to guests; maintain knowledge of menus in all outlets to assist in guest recommendations. Bar Setup and Maintenance : Properly set up the bar daily, requisition and stock all items including beer, wine, spirits, condiments, and garnishes. Prepare fresh fruit, juices, and perishables. Guest Interaction : Greet guests warmly, promote drink orders, mix, garnish, and present beverages to standard recipes while practicing portion control. Legal Compliance : Check guest identification for legal drinking age, monitor and manage guest inebriation, and comply with liquor laws and licensing regulations. Transaction Management : Accurately input orders, create guest checks, manage cash, verify charges, and ensure the proper execution of vouchers. Closing Duties : Secure all stock and equipment at the end of the shift, complete cash drops, and ensure bar cleanliness and organization. Service Standards : Ensure that all service procedures meet required standards, personally taking responsibility for guest experiences within your designated area. Revenue Generation : Maximize revenue through upselling techniques, maintaining high service standards, and applying effective guest engagement strategies. Professional Conduct : Maintain a positive, professional demeanor at all times; avoid offensive or impolite behavior; prioritize guest service and satisfaction. Incident Management : Promptly report any accidents or incidents to the Manager. Other Duties : Carry out any other reasonable duties and responsibilities as assigned. What are we looking for A Mixologist serving Hilton Brands is always working on behalf of our Guests and with other Team Members. To successfully fill this role, you should demonstrate: A positive attitude with excellent communication skills. Commitment to delivering exceptional guest service. Good knowledge of spirits, wine, beer, and cocktails. Ability to work well under pressure in a fast-paced environment. Attention to detail and commitment to high service standards. Compliance with licensing regulations regarding the service of alcoholic beverages. Ability to work independently and within a team. A high level of personal presentation and professionalism. Flexibility to respond to a range of different work situations.
Posted 5 days ago
0.0 - 4.0 years
2 - 3 Lacs
Kochi, Gurugram
Work from Office
About IHCL Indian Hotels Company Limited (IHCL) is a part of the Tata Group and is one of South Asias largest and most iconic hospitality companies. With a legacy of over 120 years, we are dedicated to delivering exceptional experiences to our guests through our diverse portfolio of hotels, resorts, and palaces. Job Objective Essential Job Tasks Areas of Responsibility Required Qualifications Work Experience Languages Needed in Position Key Interfaces- External Key Interfaces- Internal Behavioural Competencies Effective Communication Resilience Accountability Teamwork Judgement & Analysis Learning Agility Equal Opportunities Employment at IHCL .
Posted 1 week ago
1.0 - 4.0 years
2 - 3 Lacs
Kolkata
Work from Office
About IHCL Indian Hotels Company Limited (IHCL) is a part of the Tata Group and is one of South Asias largest and most iconic hospitality companies. With a legacy of over 120 years, we are dedicated to delivering exceptional experiences to our guests through our diverse portfolio of hotels, resorts, and palaces. Job Objective Essential Job Tasks Areas of Responsibility Required Qualifications Work Experience Languages Needed in Position Key Interfaces- External Key Interfaces- Internal Behavioural Competencies Effective Communication Resilience Accountability Teamwork Judgement & Analysis Learning Agility Equal Opportunities Employment at IHCL .
Posted 1 week ago
3.0 - 13.0 years
5 - 15 Lacs
Kolkata
Work from Office
About IHCL Indian Hotels Company Limited (IHCL) is a part of the Tata Group and is one of South Asias largest and most iconic hospitality companies. With a legacy of over 120 years, we are dedicated to delivering exceptional experiences to our guests through our diverse portfolio of hotels, resorts, and palaces. Job Objective Essential Job Tasks Areas of Responsibility Required Qualifications Work Experience Languages Needed in Position Key Interfaces- External Key Interfaces- Internal Behavioural Competencies Process Excellence Result Orientation Collaborative Engagement Change Championship Growth Mindset Guest Centricity Personal Effectiveness Equal Opportunities Employment at IHCL .
Posted 1 week ago
10.0 - 15.0 years
12 - 14 Lacs
Bengaluru
Work from Office
About IHCL Indian Hotels Company Limited (IHCL) is a part of the Tata Group and is one of South Asias largest and most iconic hospitality companies. With a legacy of over 120 years, we are dedicated to delivering exceptional experiences to our guests through our diverse portfolio of hotels, resorts, and palaces. Job Objective Essential Job Tasks Areas of Responsibility Required Qualifications Work Experience Languages Needed in Position Key Interfaces- External Key Interfaces- Internal Behavioural Competencies Process Excellence Result Orientation Collaborative Engagement Change Championship Growth Mindset Talent Enrichment Guest Centricity Personal Effectiveness Equal Opportunities Employment at IHCL .
Posted 1 week ago
0.0 - 4.0 years
2 - 3 Lacs
Kochi
Work from Office
About IHCL Indian Hotels Company Limited (IHCL) is a part of the Tata Group and is one of South Asias largest and most iconic hospitality companies. With a legacy of over 120 years, we are dedicated to delivering exceptional experiences to our guests through our diverse portfolio of hotels, resorts, and palaces. Job Objective Essential Job Tasks Areas of Responsibility Required Qualifications Work Experience Languages Needed in Position Key Interfaces- External Key Interfaces- Internal Behavioural Competencies Effective Communication Resilience Accountability Teamwork Judgement & Analysis Learning Agility Equal Opportunities Employment at IHCL .
Posted 1 week ago
8.0 - 16.0 years
7 - 8 Lacs
Tirupati
Work from Office
About IHCL Indian Hotels Company Limited (IHCL) is a part of the Tata Group and is one of South Asias largest and most iconic hospitality companies. With a legacy of over 120 years, we are dedicated to delivering exceptional experiences to our guests through our diverse portfolio of hotels, resorts, and palaces. Job Objective Essential Job Tasks Areas of Responsibility Required Qualifications Work Experience Languages Needed in Position Key Interfaces- External Key Interfaces- Internal Behavioural Competencies Process Excellence Result Orientation Collaborative Engagement Change Championship Growth Mindset Guest Centricity Personal Effectiveness Equal Opportunities Employment at IHCL .
Posted 1 week ago
1.0 - 4.0 years
2 - 3 Lacs
Kochi, Aluva
Work from Office
About IHCL Indian Hotels Company Limited (IHCL) is a part of the Tata Group and is one of South Asias largest and most iconic hospitality companies. With a legacy of over 120 years, we are dedicated to delivering exceptional experiences to our guests through our diverse portfolio of hotels, resorts, and palaces. Job Objective Essential Job Tasks Areas of Responsibility Required Qualifications Work Experience Languages Needed in Position Key Interfaces- External Key Interfaces- Internal Behavioural Competencies Effective Communication Resilience Accountability Teamwork Judgement & Analysis Learning Agility Equal Opportunities Employment at IHCL
Posted 1 week ago
5.0 - 10.0 years
11 - 13 Lacs
Gurugram
Work from Office
Our jobs aren t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts to get it right for our guests and our business each and every time. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None .
Posted 1 week ago
2.0 - 11.0 years
4 Lacs
Ahmedabad
Work from Office
The Indian Hotels Company Limited is looking for Assistant Restaurant Manager to join our dynamic team and embark on a rewarding career journey Assist in managing restaurant operations Ensure high levels of customer service Supervise and train restaurant staff Handle customer inquiries and complaints Monitor inventory and order supplies Implement sales and promotional strategies Ensure compliance with health and safety regulations
Posted 1 week ago
1.0 - 5.0 years
1 - 2 Lacs
Pune
Work from Office
Responsibilities: Ensure guest satisfaction Manage banquet operations from planning to execution Maximize revenue through effective sales strategies Collaborate with catering team on menu development and logistics
Posted 1 week ago
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