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1.0 - 5.0 years
0 - 0 Lacs
mumbai city
On-site
Key Responsibilities: Assist the F&B Manager in overseeing outlet & banquets. Supervise F&B service team members and ensure excellent guest service. Monitor daily operations to ensure compliance with hygiene, safety, and quality standards. Maintain proper stock levels of food, beverages, and supplies; coordinate with purchasing as necessary. Handle guest complaints or service recovery promptly and professionally. Support menu planning, pricing, and promotions in coordination with chefs and marketing. Monitor F&B costs and help meet revenue targets. Prepare shift rosters and manage staff scheduling. Train and motivate F&B staff for performance improvement and service excellence. Coordinate with kitchen and other departments to ensure seamless service. Assist in event planning and execution, including banquets and special occasions. Requirements: Bachelors degree/diploma in Hotel Management or related field. Minimum 24 years of experience in F&B operations or hospitality management. Strong leadership and communication skills. Knowledge of F&B software (e.g., POS systems, inventory management). Customer-focused with a strong sense of quality and service. Ability to work in a fast-paced environment and handle pressure. Flexibility to work shifts, weekends, and holidays as required.
Posted 2 days ago
2.0 - 5.0 years
1 - 2 Lacs
Mumbai
Work from Office
Responsible for operating F&B outlets. Monitoring & ensuring F&B service operations are running smoothly. Has a good knowledge of menu and presentation standards. Organizing duty roster of staff. Guest interaction, menu planning.
Posted 3 days ago
1.0 - 4.0 years
2 - 6 Lacs
Vijayawada
Work from Office
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Posted 3 days ago
0.0 - 2.0 years
2 - 4 Lacs
Mumbai
Work from Office
Complete final breakdown of function, by cleaning the room, and cleaning and returning equipment to its proper location. Complete closing duties, including storing all reusable goods, locking doors, breaking down goods, etc. Set up, stock, and maintain work areas. Monitor and maintain cleanliness, sanitation, and organization of assigned station and service areas. Transport dirty linen to correct area to be cleaned, separate napkins from tablecloths, and restock linen shelves with clean linens. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. Assist other departments when needed to ensure optimum service to guests. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, and thank guests with genuine appreciation. Speak with others using clear and professional language. Support team to reach common goals. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None .
Posted 4 days ago
2.0 - 6.0 years
4 - 7 Lacs
Mumbai, Nagpur, Thane
Work from Office
Our jobs aren t just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience. No matter what position you are in, there are a few things that are critical to success ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts to get it right for our guests and our business each and every time. .
Posted 4 days ago
1.0 - 2.0 years
1 - 2 Lacs
Mumbai
Work from Office
Position: Restaurant Captain . Outlet: FOO Asian Tapas. Location: Lower Parel, Churchgate, Thane. Preferred candidates: Young & enthusiastic hospitality professionals with 1-2 years of experience. Key Responsibilities: Guest Interaction: Greetings and welcoming guests, explaining menu items, offering recommendations, and answering questions. Order Taking and Service: Receiving and processing orders, ensuring timely delivery of food and beverages, and serving meal accompaniments. Customer Satisfaction: Addressing any guest complaints or requests, ensuring a positive dining experience. Team Management: Training and supervising servers, assigning tasks, and ensuring smooth team coordination. Restaurant Operations: Overseeing restaurant operations, maintaining cleanliness, and managing inventory. Financial Management: Taking responsibility for financial management activities, including budget control and staff wages. Essential Skills: Customer Service: Excellent communication and interpersonal skills to ensure guest satisfaction. Leadership: Ability to guide and motivate staff, create a positive team environment, and lead by example. Knowledge of Food and Beverage Service: Understanding of restaurant service standards, food preparation, and beverage service. Time Management: Ability to manage multiple tasks efficiently and ensure smooth service. Problem-solving: Ability to handle customer complaints and resolve any issues that may arise during service. Interested candidates can share their resume on HR- 9324909992/ sagar@pshpl.com
Posted 4 days ago
2.0 - 5.0 years
2 - 5 Lacs
Panjim, Goa, India
On-site
The Asst. Manager FB Controls analyzes Food Beverage costs and controls factors to ensure the implementation of cost-effective measures throughout the Food Beverage department. This role prepares various reports and conducts weekly meetings to keep departments and directors apprised of trends and cost factors. Specifically, you will be responsible for performing the following tasks to the highest standards: Plans and directs actions to be performed to correct activities harmful to the profitability of our food beverage department. Assists in any other way deemed necessary for the efficient overall operation of the Finance Department in full compliance with the policy, regulatory and contractual framework. Business partner with all hotel finance team members, the FB department. Participate in all relevant Finance training and development programs. In case of a joint job role any responsibility relevant joint job descriptions will apply in accordance with Hilton s job segregation policies. What are we looking for Ability to analyze large volume of complex financial information from many sources and create reports, forecasts, and projections
Posted 4 days ago
1.0 - 2.0 years
1 - 2 Lacs
Bengaluru, Karnataka, India
On-site
What will I be doing As a Mixologist , you will be responsible for performing the following tasks to the highest standards: Guest Service Excellence : Maintain a strong customer focus by proactively resolving issues, communicating clearly, and delivering friendly, timely service to guests. Promotion and Contribution : Promote the services and facilities of Hilton hotels and contribute ideas for operational and environmental improvements. Safety and Responsibility : Perform duties in a manner that ensures personal safety and the safety of others at the workplace. Beverage Service : Serve beverages and/or food in a courteous, professional manner; prepare beverages for servers to deliver and manage cashier duties at the bar. Product Knowledge : Have detailed knowledge of the beverage menu and confidently explain options to guests; maintain knowledge of menus in all outlets to assist in guest recommendations. Bar Setup and Maintenance : Properly set up the bar daily, requisition and stock all items including beer, wine, spirits, condiments, and garnishes. Prepare fresh fruit, juices, and perishables. Guest Interaction : Greet guests warmly, promote drink orders, mix, garnish, and present beverages to standard recipes while practicing portion control. Legal Compliance : Check guest identification for legal drinking age, monitor and manage guest inebriation, and comply with liquor laws and licensing regulations. Transaction Management : Accurately input orders, create guest checks, manage cash, verify charges, and ensure the proper execution of vouchers. Closing Duties : Secure all stock and equipment at the end of the shift, complete cash drops, and ensure bar cleanliness and organization. Service Standards : Ensure that all service procedures meet required standards, personally taking responsibility for guest experiences within your designated area. Revenue Generation : Maximize revenue through upselling techniques, maintaining high service standards, and applying effective guest engagement strategies. Professional Conduct : Maintain a positive, professional demeanor at all times; avoid offensive or impolite behavior; prioritize guest service and satisfaction. Incident Management : Promptly report any accidents or incidents to the Manager. Other Duties : Carry out any other reasonable duties and responsibilities as assigned. What are we looking for A Mixologist serving Hilton Brands is always working on behalf of our Guests and with other Team Members. To successfully fill this role, you should demonstrate: A positive attitude with excellent communication skills. Commitment to delivering exceptional guest service. Good knowledge of spirits, wine, beer, and cocktails. Ability to work well under pressure in a fast-paced environment. Attention to detail and commitment to high service standards. Compliance with licensing regulations regarding the service of alcoholic beverages. Ability to work independently and within a team. A high level of personal presentation and professionalism. Flexibility to respond to a range of different work situations.
Posted 4 days ago
1.0 - 6.0 years
2 - 7 Lacs
Guwahati, Kolkata, Gangtok
Work from Office
Commie/Commi1/2/3/ Sous Chef - Continental, Indian & Chinese - MNC QSR Restaurant Chain Job Title: Commis Chef - Continental, Indian & Chinese Salary: Dependent on Experience Job Type: Full-time Responsibilities: 1. Food Preparation: Prepare and cook a variety of dishes according to the menu specifications. Ensure that all food items are prepared to the highest standard of quality and presentation. 2. Multi-Cuisine Expertise: Showcase proficiency in handling diverse cuisines, including Indian, Continental, Oriental, and more. Stay updated on current food trends and incorporate innovative ideas into menu items. 3. Kitchen Organization: Maintain a clean and organized kitchen workspace. Assist in inventory management and stock rotation. 4. Collaboration: Work closely with the Head Chef and other kitchen staff to ensure smooth kitchen operations. Communicate effectively with the team to meet service deadlines. 5. Quality Control: Monitor and ensure adherence to food safety and hygiene standards. Participate in quality control initiatives and contribute to continuous improvement. 6. Menu Development: Contribute ideas for menu development and suggest improvements based on customer feedback. Qualifications: Proven experience as a Commis Chef or relevant role. Culinary diploma or degree from a recognized culinary school. Strong knowledge of multi-cuisine cooking techniques and ingredients. Ability to work in a fast-paced environment and handle pressure. Excellent communication and teamwork skills. Basic understanding of food cost control and portion management. Benefits: Competitive salary based on experience. Opportunities for professional development and growth. Employee discounts on food and beverages. Health and wellness benefits. Job Title: Sous Chef Continental, Indian & Chinese Department: Kitchen / F&B Production Reporting to: Executive Chef / Head Chef Location: Mumbai Job Purpose: Assist the Executive Chef in overseeing kitchen operations for Continental cuisine. Ensure high-quality food preparation, maintain hygiene standards, and manage the culinary team to deliver exceptional dining experiences. Key Responsibilities: Supervise daily kitchen operations and production specific to Continental cuisine. Plan and prepare menus in consultation with the Executive Chef. Train, mentor, and supervise junior kitchen staff and commis chefs. Maintain consistent food quality, presentation, and taste. Ensure compliance with hygiene, health, and safety regulations (HACCP standards). Monitor food stock, manage inventory, and place orders as needed. Oversee portion control and minimize wastage. Innovate and develop new recipes and dishes to enhance the menu. Coordinate with service staff to ensure smooth food service during peak hours. Handle customer feedback and implement improvements where necessary. Assist in costing and pricing of menu items to achieve desired food cost percentages. Requirements: Degree/Diploma in Hotel Management or Culinary Arts. Minimum 46 years of experience in a professional kitchen, with at least 12 years as Sous Chef or CDP specializing in Continental cuisine. Strong knowledge of modern and classical Continental cooking techniques. Good leadership and team management skills. Creativity and passion for culinary arts. Excellent communication and organizational skills. Ability to work under pressure and in shifts, including weekends and holidays. Share your updated resume - hrm2peoplealliance@gmail.com
Posted 6 days ago
0.0 - 4.0 years
2 - 3 Lacs
Kochi, Gurugram
Work from Office
About IHCL Indian Hotels Company Limited (IHCL) is a part of the Tata Group and is one of South Asias largest and most iconic hospitality companies. With a legacy of over 120 years, we are dedicated to delivering exceptional experiences to our guests through our diverse portfolio of hotels, resorts, and palaces. Job Objective Essential Job Tasks Areas of Responsibility Required Qualifications Work Experience Languages Needed in Position Key Interfaces- External Key Interfaces- Internal Behavioural Competencies Effective Communication Resilience Accountability Teamwork Judgement & Analysis Learning Agility Equal Opportunities Employment at IHCL .
Posted 6 days ago
1.0 - 4.0 years
2 - 3 Lacs
Kolkata
Work from Office
About IHCL Indian Hotels Company Limited (IHCL) is a part of the Tata Group and is one of South Asias largest and most iconic hospitality companies. With a legacy of over 120 years, we are dedicated to delivering exceptional experiences to our guests through our diverse portfolio of hotels, resorts, and palaces. Job Objective Essential Job Tasks Areas of Responsibility Required Qualifications Work Experience Languages Needed in Position Key Interfaces- External Key Interfaces- Internal Behavioural Competencies Effective Communication Resilience Accountability Teamwork Judgement & Analysis Learning Agility Equal Opportunities Employment at IHCL .
Posted 6 days ago
2.0 - 10.0 years
3 - 4 Lacs
Dadra & Nagar Haveli
Work from Office
About IHCL Indian Hotels Company Limited (IHCL) is a part of the Tata Group and is one of South Asias largest and most iconic hospitality companies. With a legacy of over 120 years, we are dedicated to delivering exceptional experiences to our guests through our diverse portfolio of hotels, resorts, and palaces. Job Objective Essential Job Tasks Areas of Responsibility Required Qualifications Work Experience Languages Needed in Position Key Interfaces- External Key Interfaces- Internal Behavioural Competencies Effective Communication Resilience Accountability Teamwork Judgement & Analysis Learning Agility Equal Opportunities Employment at IHCL .
Posted 6 days ago
10.0 - 15.0 years
12 - 14 Lacs
Bengaluru
Work from Office
About IHCL Indian Hotels Company Limited (IHCL) is a part of the Tata Group and is one of South Asias largest and most iconic hospitality companies. With a legacy of over 120 years, we are dedicated to delivering exceptional experiences to our guests through our diverse portfolio of hotels, resorts, and palaces. Job Objective Essential Job Tasks Areas of Responsibility Required Qualifications Work Experience Languages Needed in Position Key Interfaces- External Key Interfaces- Internal Behavioural Competencies Process Excellence Result Orientation Collaborative Engagement Change Championship Growth Mindset Talent Enrichment Guest Centricity Personal Effectiveness Equal Opportunities Employment at IHCL .
Posted 6 days ago
0.0 - 4.0 years
2 - 3 Lacs
Kochi
Work from Office
About IHCL Indian Hotels Company Limited (IHCL) is a part of the Tata Group and is one of South Asias largest and most iconic hospitality companies. With a legacy of over 120 years, we are dedicated to delivering exceptional experiences to our guests through our diverse portfolio of hotels, resorts, and palaces. Job Objective Essential Job Tasks Areas of Responsibility Required Qualifications Work Experience Languages Needed in Position Key Interfaces- External Key Interfaces- Internal Behavioural Competencies Effective Communication Resilience Accountability Teamwork Judgement & Analysis Learning Agility Equal Opportunities Employment at IHCL .
Posted 6 days ago
1.0 - 4.0 years
2 - 3 Lacs
Kochi, Aluva
Work from Office
About IHCL Indian Hotels Company Limited (IHCL) is a part of the Tata Group and is one of South Asias largest and most iconic hospitality companies. With a legacy of over 120 years, we are dedicated to delivering exceptional experiences to our guests through our diverse portfolio of hotels, resorts, and palaces. Job Objective Essential Job Tasks Areas of Responsibility Required Qualifications Work Experience Languages Needed in Position Key Interfaces- External Key Interfaces- Internal Behavioural Competencies Effective Communication Resilience Accountability Teamwork Judgement & Analysis Learning Agility Equal Opportunities Employment at IHCL
Posted 6 days ago
5.0 - 10.0 years
11 - 13 Lacs
Gurugram
Work from Office
Our jobs aren t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts to get it right for our guests and our business each and every time. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None .
Posted 6 days ago
1.0 - 6.0 years
0 Lacs
nellore, srikakulam, ethiopia
On-site
Operate and maintain cleaning equipment and tools, including the dish washing machine, hand wash stations pot-scrubbing station, and trash compactor. Ensure adherence to quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals. Ensure adherence to quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Stand, sit, or walk for an extended period of time.
Posted 1 week ago
0.0 years
0 Lacs
vishakhapatnam, ethiopia, bhutan
On-site
Operate and maintain cleaning equipment and tools, including the dish washing machine, hand wash stations pot-scrubbing station, and trash compactor. Ensure adherence to quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals. Ensure adherence to quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Stand, sit, or walk for an extended period of time.
Posted 1 week ago
8.0 - 13.0 years
0 Lacs
faridabad, ghaziabad, ethiopia
On-site
Operate and maintain cleaning equipment and tools, including the dish washing machine, hand wash stations pot-scrubbing station, and trash compactor. Ensure adherence to quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals. Ensure adherence to quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Stand, sit, or walk for an extended period of time.
Posted 1 week ago
5.0 - 6.0 years
2 - 5 Lacs
Kolkata
Work from Office
1. Oversee the cleaning and maintenance of all food service areas, including dining rooms, kitchens, and storage areas. 2. Supervise and train stewards and dishwashers, ensuring that they follow proper sanitation and safety procedures. 3. Monitor inventory and order supplies as needed, including cleaning supplies, chemicals, and equipment. 4. Manage the cleaning schedule to ensure that all areas are cleaned regularly and according to the established procedures.
Posted 1 week ago
2.0 - 4.0 years
1 - 4 Lacs
Hyderabad
Work from Office
To manage the team and manage the house keeping activities at the site Key Responsibilities Direct and manage the work of cleaning personnel in hotels, hospitals, schools and colleges, and other enterprises and organizations Assign work duties, evaluate performance, and train new personnel in policies and procedures, as well as operation of cleaning and maintenance equipment Handle complaints, and all housekeeping-related customer service concerns and resolve any problems efficiently Maintain inventory records of cleaning and other supplies, and may handle purchasing of materials and equipment maintenance services Keep track of room check-out and check-in schedules to assign room cleaning tasks to workers Supervising a housekeeping department requires someone with good management and communication skills Qualifications: Should have managed a team Know the job well
Posted 1 week ago
1.0 - 2.0 years
1 - 4 Lacs
Nagar
Work from Office
Prepare indents for F&B section as per the consumption pattern, and keep proper track of breakages, and maintain consumption reports and costs of department. Ensure implementation of company discipline at site. Adhere to proper food hygiene and storage practices. Ensure complete care and handling in relation to catering service and buffet equipment. Observe and enforce safe working practices with all subordinate staff. Follow all safety rules and procedures as per the site requirements. Ensure that equipmentand materials are not left unattended. Key Responsibilities Food Operations Ensure that all the service deliveries are carried out as per the terms and conditions agreed upon with the client Initiate development of new menus, upgrade old menus and special event menus Develop new ideas for promotions, festivals and other special events Ensure that safety and hygiene policy is strictly followed at site Carry out operational audits to check for confirmation to laid down processes and policies Communication and Client Retention Stay in close communication with the client for all issues regarding services, additional business, new initiatives and hygiene and prepare documents of the same Ensure that the branding policy is rolled out and followed as per the specifications Ensure 100% client retention Timely addresses of all issues with pertaining to the client and the operations Cost Management Coordinate with the Purchase department to understand and forecast the cost trends and revisions Develop suitable operational strategies to address increase in costs Analyse the operational cost centreand provide solutions to increase the efficiencies in site Qualifications: Experience in a high pressure catering environment, preferably in a commercial or industrial environment. Understanding of electronic cash register systems and basic bookkeeping. Computer literacy Sound communication skills. Work scheduling and planning skills. Leadership skills. Well-groomed and able to represent Sodexo in a professional manner. Customer focused. Organized and self-motivated. Creativity and an eye for detail. Team Working & Collaboration.
Posted 1 week ago
1.0 - 2.0 years
1 - 4 Lacs
Madurai, Tiruppur, Salem
Work from Office
To handle counter service of day to day foodcourt operations Daily counter set up and execution of all meal operations Maintain service and hygiene standards as per Sodexo standards Good communication skill
Posted 1 week ago
5.0 - 6.0 years
1 - 3 Lacs
Kolkata
Work from Office
To handle counter service of day to day foodcourt operations Daily counter set up and execution of all meal operations Maintain service and hygiene standards as per Sodexo standards Good communication skill
Posted 1 week ago
2.0 - 3.0 years
1 - 4 Lacs
Ahmedabad
Work from Office
Prepare indents for F&B section as per the consumption pattern, and keep proper track of breakages, and maintain consumption reports and costs of department. Ensure implementation of company discipline at site. Adhere to proper food hygiene and storage practices. Ensure complete care and handling in relation to catering service and buffet equipment. Observe and enforce safe working practices with all subordinate staff. Follow all safety rules and procedures as per the site requirements. Ensure that equipmentand materials are not left unattended. Key Responsibilities Food Operations Ensure that all the service deliveries are carried out as per the terms and conditions agreed upon with the client Initiate development of new menus, upgrade old menus and special event menus Develop new ideas for promotions, festivals and other special events Ensure that safety and hygiene policy is strictly followed at site Carry out operational audits to check for confirmation to laid down processes and policies Communication and Client Retention Stay in close communication with the client for all issues regarding services, additional business, new initiatives and hygiene and prepare documents of the same Ensure that the branding policy is rolled out and followed as per the specifications Ensure 100% client retention Timely addresses of all issues with pertaining to the client and the operations Cost Management Coordinate with the Purchase department to understand and forecast the cost trends and revisions Develop suitable operational strategies to address increase in costs Analyse the operational cost centreand provide solutions to increase the efficiencies in site Qualifications: Experience in a high pressure catering environment, preferably in a commercial or industrial environment. Understanding of electronic cash register systems and basic bookkeeping. Computer literacy Sound communication skills. Work scheduling and planning skills. Leadership skills. Well-groomed and able to represent Sodexo in a professional manner. Customer focused. Organized and self-motivated. Creativity and an eye for detail. Team Working & Collaboration.
Posted 1 week ago
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