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Hiring forTeam lead - OTC Order Management

4 - 9 years

8 - 11 Lacs

Posted:5 hours ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Greetings we are looking for Order Management O2C -Team Lead in Bangalore


Roles and Responsibilities

  • Team Leadership & Management: Lead and manage a team of O2C specialists and

SMEs, ensuring alignment with organizational goals and optimal team performance.

  • Process Ownership: Oversee the entire order lifecycle, including order processing,

customer query resolution, deal progression, invoicing, and escalations. Ensure

processes are handled efficiently and accurately.

  • Mentorship & Development: Coach and mentor team members, providing continuous

feedback, performance assessments, and opportunities for skill development.

  • Escalation Management: Handle escalated issues, ensuring they are resolved

effectively and with minimal impact on operations and customer satisfaction.

  • Stakeholder Collaboration: Work closely with cross-functional teams, including sales,

finance, and logistics, to ensure smooth order fulfillment and alignment on process

improvements.


Eligibility

Minimum 4 years Order Management Experience.

Team Management Experience mandate


Salary upto 11lPA


Working Days -5(24/7 Rotational Shifts)


To discuss further on the role call/whatsapp on the following numbers

khushi 8085124583

ayushi 8602279217


Warm Regards,

Khushi Gupta

8085124583

HR TEAM

KVC CONSULTANTS LTD.

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KVC CONSULTANTS LTD
KVC CONSULTANTS LTD

Management Consulting

London

50 Employees

213 Jobs

    Key People

  • John Doe

    CEO
  • Jane Smith

    Chief Operating Officer

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