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Omega Healthcare
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Team leader - Credit Balance - Chennai (Omega)

Team leader - Credit Balance - Chennai (Omega)

Omega Healthcare

7 - 9 years

6 - 8 Lacs

chennai

Posted:-1 days ago| Platform:

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Skills Required

credit balance payment posting us healthcare medical billing

Work Mode

Work from Office

Job Type

Full Time

Job Description

Omega healthcare hiring a Team Lead Credit Balance AR with 7+ years of experience in US Healthcare Credit Balance to manage a team of 20+ members. The role involves overseeing end-to-end credit balance resolution, ensuring compliance, and driving team performance.

Key Responsibilities:

Lead and manage a team of 20+ credit balance analysts.
Oversee daily credit balance activities including refund processing, overpayment research, and account reconciliation.
Ensure accurate identification and resolution of payer and patient credit balances.
Review accounts to prevent incorrect refunds and ensure compliance with payer and client guidelines.
Monitor team performance and prepare daily/weekly/monthly reports.
Identify training needs and provide coaching to enhance accuracy and productivity.
Handle escalations related to refund requests, overpayments, and compliance issues.
Collaborate with Quality & Training teams to ensure process improvements and audit readiness.
Drive team engagement, innovation, and continuous improvement activities.

Key Skills & Qualifications:

7+ years of experience in US Healthcare Credit Balance.
Strong knowledge of Revenue Cycle Management (RCM) and credit balance workflows.
Experience handling refunds, adjustments, and payer overpayments.
Excellent leadership and people management skills.
Strong analytical and problem-solving abilities.
Good communication and interpersonal skills.
Ability to work in a fast-paced and compliance-driven environment.

Location: Chennai

Experience: 7 to 10 Years

Notice Period: 30 Days

For More Information:

Mail - Suriyakala.Rajasekar@omegahms.com

Name: Suriyakala Rajasekar

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