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Team Lead

Team Lead

Mywhy

3 - 8 years

8 - 12 Lacs

noida delhi / ncr

Posted:-1 days ago| Platform:

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Skills Required

team leader shrinkage control attrition management process excellence sla management attrition control team management team handling shrinkage attrition team leading people management skills team operations

Work Mode

Work from Office

Job Type

Full Time

Job Description

Responsibilities:
Lead an International voice process team of 15–20 associates.Ensure quality, performance, and process compliance.Handle client escalations and ensure timely resolution.Drive continuous improvement initiatives.

Required Candidate profile

Eligibility:Graduate in any discipline.Minimum 1 year of experience as a Team Leader in Voice/Customer Service.Must have experience in International Voice Process Experience Apply @7880527464

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Team Lead