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1.0 - 4.0 years
3 - 5 Lacs
bengaluru
Work from Office
Our Mission SPAN is enabling electrification for all ? We are a mission-driven company designing, building, and deploying products that electrify the built environment, reduce carbon emissions, and slow the effects of climate change, Decarbonization is the process to reduce or remove greenhouse gas emissions, especially carbon dioxide, from entering our atmosphere, Electrification is the process of replacing fossil fuel appliances that run on gas or oil with all-electric upgrades for a cleaner way to power our lives, At SPAN, we believe in: Enabling homes and vehicles powered by clean energy Making electrification upgrades possible Building more resilient homes with reliable backup Designing a flexible and distributed electrical grid The Role The role is embedded within our People Operations team?a key enabler of employee experience, team coordination, and leadership support The team plays a central part in managing core HR functions, providing team assistance, and maintaining operational continuity across the workplace By connecting strategic direction with everyday execution, People Operations helps ensure smooth processes, aligned teams, and a work environment where individuals and leaders thrive, This role is a high-visibility, hands-on role tailored for a sharp and proactive professional with 13 years of experience Youll be at the heart of HR and team operations, providing critical support to the team , maintaining operational precision across teams, and ensuring seamless administrative and communication flow This role offers great exposure to strategic decision-making while anchoring the tactical execution that enables it Success here means becoming a trusted point of contact between leadership, employees, and operations, someone who brings clarity, calm, and consistency to a dynamic work environment, Responsibilities Support People Operations by translating strategic priorities into action plans and keeping team workflows aligned with broader objectives, Coordinate HR tasks such as onboarding, documentation, and employee records, ensuring timely completion and operational consistency, Manage internal calendars and schedules, ensuring meetings, reviews, and HR events are organized efficiently and conflicts are resolved smoothly, Prepare meeting materials and notes, helping leadership stay informed and decisions clearly documented for follow-up action, Act as a central point of communication between the India Leadership team team and other departments, ensuring messages are shared accurately and actions are tracked, Collaborate with IT and Facilities teams to support smooth internal operations and ensure timely alignment with organizational needs, Organize team-wide activities such as town halls, culture events, engagement sessions, and training workshops, enhancing morale and communication, Handle administrative support tasks including travel planning, logistics, and vendor coordination, streamlining workplace operations, Maintain reports, dashboards, and logs for team's progress, activity status, employee-related data and more as per business needs-empowering informed decision making, Track and drive follow-ups on HR initiatives by actively monitoring timelines, coordinating with key stakeholders, and ensuring initiatives progress smoothly You'll keep updates timely, clarify responsibilities, and support leadership with reliable communication that brings operational focus and follow-through, Ensure discretion and professionalism when handling sensitive company and employee information, acting as a reliable custodian of confidentiality, Identify opportunities for operational improvement, offering suggestions and implementing changes that enhance team efficiency and effectiveness Support the execution of key HR initiatives, working hands-on to bring strategies to life through detailed planning, coordination, and timely follow-through, Coordinate with third party vendors as required, About You Required Qualifications 13 years of experience in HR coordination, team operations, or administrative support roles Strong organizational and time management skills, with a sharp eye for detail and deadlines Excellent communication and interpersonal abilities, particularly in cross-functional settings Demonstrated ability to manage multiple priorities, with composure in fast-paced environments Competence using common business tools and digital platforms to manage schedules, track work, and facilitate collaboration A naturally proactive mindset, capable of anticipating needs and resolving issues before they escalate Comfortable navigating evolving processes and thriving in a high-accountability culture Ability to work independently while maintaining a high standard of execution Skilled at maintaining clear documentation and follow-up processes to ensure consistency and transparency Strong collaboration and team support capabilities, with a focus on building trust and reliability across the org High degree of trust and professionalism when handling sensitive or confidential matters, Bonus Qualifications Prior experience supporting HR functions or employee programs in dynamic, growth-focused settings Exposure to internal communication, engagement, or event coordination Familiarity with data organization and workflow tools to streamline operations Life at SPAN Our Bengaluru team plays a pivotal role in SPANs continued growth and expansion Together, were driving engineering, product development, and operational excellence to shape the future of home energy solutions, As part of our team in India, youll have the opportunity to collaborate closely with our teams in the US and across the globe This international collaboration fosters innovation, learning, and growth, while helping us achieve our bold mission of electrifying homes and advancing clean energy solutions worldwide, Our in-office culture offers the chance for dynamic interactions and hands-on teamwork, making SPAN a truly collaborative environment where every team members contribution matters, Our climate-focused culture is driven by a team of forward-thinkers, engineers, and problem-solvers who push boundaries every day, Do mission-driven work: Every role at SPAN directly advances clean energy adoption, Bring powerful ideas to life: We encourage diverse ideas and perspectives to drive stronger products, Nurture an innovation-first mindset: We encourage big thinking and bold action, Deliver exceptional customer value: We value hard work, and the ability to deliver exceptional customer value, Benefits At SPAN India ?Generous paid leave ?Comprehensive Insurance & Health Benefits ?Centrally located office in Bengaluru with easy access to public transit, dining, and city amenities Interested in joining our teamApply today and well be in touch with the next steps! 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Posted 3 days ago
3.0 - 4.0 years
5 - 6 Lacs
pune
Work from Office
Career Opportunities | Join Our Team at Brantford India About Brantford India We are Brantford India; a Real Estate tech-enabled platform for office spaces across the country. We are leading the future of real estate one step at a time. We have incorporated elements of AI and Machine Learning into our process to automate and reduce human dependency. We are a technology-driven online Real Estate aggregator who are committed to bridging the gap in the Commercial office space environment. Brantford s excellent user interface makes searching simple, flexible, and responsive. Our goal has been towards creating a value proposition while providing a solution to all your needs for a dynamic workspace co-working, private office space and more. Job Description We are looking for Business Development Managers to expand our customer base and achieve business targets for our organisation. Key Responsibilities Exploring new business development opportunities by leveraging client relationships developed over the years in previous work assignments. Ability to generate leads through multiple channels. Develop Brantford India as a brand by ensuring service standards in line with company policies. Good leadership skills and the ability to drive his/her own vertical success as per organisation goal. Adept in analysing gaps vs required actions for any particular assignment /project success. Regular focus on sales & process training besides personally taking a few sessions. Driving TOPM -Team Operations Planning meeting (SALES) on a daily/weekly basis. Competition tracking & market intelligence acumen besides sharing regular updates to management. Forecasting skills besides setting quarterly and annual sales goals. Keeping self/team abreast of key changes in the Real Estate sector and linked economic parameters. Who can apply? Only those candidates can apply who have: 3-4 Years experience in B2B Corporate Sales. Great Written and Verbal Communication Skills Enter Name Enter Email Enter mobile number Cover Letter Upload CV Send Application Share Requirement Submit your requirement First Name Last Name Enter Email Company Name Please agree to the Terms of Use Make Enquiry Basic Info Details Specifications Pricing Details Property Information Listing As* Description* Property Type* Available For* Current Status of the property* Proposed availability date* Phone Number* Get OTP Verify OTP Featured Image Featured Image* (Max 1) Accepted formats: JPG, PNG, WEBP (Max 1MB) Media Upload Photos* (Max 10) Accepted formats: JPG, PNG, WEBP (Max 10MB each) Videos (Optional, Max 3) Accepted formats: MP4, MOV, AVI (Max 50MB each)
Posted 3 days ago
3.0 - 7.0 years
7 - 11 Lacs
navi mumbai
Work from Office
1.Responsible to execute the Procurement strategy for JLL Cisco account. 2.Ensure proper communications with site teams. 3.Provide detailed instruction and continuous follow-up to support the operations team in standardized RFQ/bid and contract processes. 4.Supervise and negotiate pricing and terms with Ad Hoc / Projects vendors where required to provide best possible solution to Cisco. 5.Manage information of Purchase Orders issued by Cisco and to JLL vendors. Provide information to management on Purchase Orders whenever required. 6. Manage information on cost savings for Ad Hoc / Project works and provide reports on Cost Savings whenever required. 7.Handle AMC and LCR negotiations. 8.Identify opportunities to consolidate supplier base wherever possible to leverage on volume economies. 9.Identify suppliers, capabilities, share of business, products pricing to establish standardisation of rates for Ad Hoc/Project requirements. 10.Provide liaison between vendors, site teams, finance team and management to ensure timely payments to vendors. 11.Ensure create and Manage database on Vendors, Budget, COI, Vendor Contracts, and prepare sourcing plan. 12,Demonstrate continuous effort to improve procurement operations, decrease turnaround time and streamline work processes. 13.Manage data integrity and provide ad hoc reports whenever required by the management. 14.Ensure compliance to JLL standard processes and procedures. 15.Be proactive and manage internal and external customer expectations. Additional Duties And Responsibilities: 1. Ensure timely issue of POs to vendors as per Cisco POs / Cost sheets. 2. Ensure Procurement Dashboard & PO tracker is maintained as per agreed format and shared with the Finance and Operations team. 3. Overview on the management of the JDE team. 4. Ensure all Procurement and savings related data is kept and shared with APJC Lead. 5. Ensure data security and sharing of data on need-to-know basis. On-site Bengaluru, KA
Posted 5 days ago
3.0 - 7.0 years
7 - 11 Lacs
bengaluru
Work from Office
1.Responsible to execute the Procurement strategy for JLL Cisco account. 2.Ensure proper communications with site teams. 3.Provide detailed instruction and continuous follow-up to support the operations team in standardized RFQ/bid and contract processes. 4.Supervise and negotiate pricing and terms with Ad Hoc / Projects vendors where required to provide best possible solution to Cisco. 5.Manage information of Purchase Orders issued by Cisco and to JLL vendors. Provide information to management on Purchase Orders whenever required. 6. Manage information on cost savings for Ad Hoc / Project works and provide reports on Cost Savings whenever required. 7.Handle AMC and LCR negotiations. 8.Identify opportunities to consolidate supplier base wherever possible to leverage on volume economies. 9.Identify suppliers, capabilities, share of business, products pricing to establish standardisation of rates for Ad Hoc/Project requirements. 10.Provide liaison between vendors, site teams, finance team and management to ensure timely payments to vendors. 11.Ensure create and Manage database on Vendors, Budget, COI, Vendor Contracts, and prepare sourcing plan. 12,Demonstrate continuous effort to improve procurement operations, decrease turnaround time and streamline work processes. 13.Manage data integrity and provide ad hoc reports whenever required by the management. 14.Ensure compliance to JLL standard processes and procedures. 15.Be proactive and manage internal and external customer expectations. Additional Duties And Responsibilities: 1. Ensure timely issue of POs to vendors as per Cisco POs / Cost sheets. 2. Ensure Procurement Dashboard & PO tracker is maintained as per agreed format and shared with the Finance and Operations team. 3. Overview on the management of the JDE team. 4. Ensure all Procurement and savings related data is kept and shared with APJC Lead. 5. Ensure data security and sharing of data on need-to-know basis. On-site Bengaluru, KA
Posted 5 days ago
3.0 - 6.0 years
3 - 7 Lacs
kolkata, visakhapatnam
Work from Office
Maintain good working relationships, Co-ordination, discussion communication.Daily working process review People management Supervision of Operations Developing executing strategies for marketing and customer relations activities Managing
Posted 5 days ago
3.0 - 6.0 years
3 - 7 Lacs
chennai
Work from Office
1.Responsible to execute the Procurement strategy for JLL. 2.Ensure proper communications with site teams. 3.Provide detailed instruction and continuous follow-up to support the operations team in standardized RFQ/bid and contract processes. 4.Supervise and negotiate pricing and terms with Ad Hoc / Projects vendors where required to provide best possible solution to client. 5.Manage information of Purchase Orders issued by client and to JLL vendors. Provide information to management on Purchase Orders whenever required. 6. Manage information on cost savings for Ad Hoc / Project works and provide reports on Cost Savings whenever required. 7.Handle AMC and LCR negotiations. 8.Identify opportunities to consolidate supplier base wherever possible to leverage on volume economies. 9.Identify suppliers, capabilities, share of business, products pricing to establish standardization of rates for Ad Hoc/Project requirements. 10.Provide liaison between vendors, site teams, finance team and management to ensure timely payments to vendors. 11.Ensure create and Manage database on Vendors, Budget, COI, Vendor Contracts, and prepare sourcing plan. 12,Demonstrate continuous effort to improve procurement operations, decrease turnaround time and streamline work processes. 13.Manage data integrity and provide ad hoc reports whenever required by the management. 14.Ensure compliance to JLL standard processes and procedures. 15.Be proactive and manage internal and external customer expectations. Additional Duties And Responsibilities: 1. Ensure timely issue of POs to vendors as per Client POs / Cost sheets. 2. Ensure Procurement Dashboard & PO tracker is maintained as per agreed format and shared with the Finance and Operations team. 3. Overview on the management of the JDE team. 4. Ensure all Procurement and savings related data is kept and shared with APJC Lead. 5. Ensure data security and sharing of data on need-to-know basis.
Posted 5 days ago
3.0 - 6.0 years
3 - 7 Lacs
bengaluru
Work from Office
1.Responsible to execute the Procurement strategy for JLL. 2.Ensure proper communications with site teams. 3.Provide detailed instruction and continuous follow-up to support the operations team in standardized RFQ/bid and contract processes. 4.Supervise and negotiate pricing and terms with Ad Hoc / Projects vendors where required to provide best possible solution to client. 5.Manage information of Purchase Orders issued by client and to JLL vendors. Provide information to management on Purchase Orders whenever required. 6. Manage information on cost savings for Ad Hoc / Project works and provide reports on Cost Savings whenever required. 7.Handle AMC and LCR negotiations. 8.Identify opportunities to consolidate supplier base wherever possible to leverage on volume economies. 9.Identify suppliers, capabilities, share of business, products pricing to establish standardization of rates for Ad Hoc/Project requirements. 10.Provide liaison between vendors, site teams, finance team and management to ensure timely payments to vendors. 11.Ensure create and Manage database on Vendors, Budget, COI, Vendor Contracts, and prepare sourcing plan. 12,Demonstrate continuous effort to improve procurement operations, decrease turnaround time and streamline work processes. 13.Manage data integrity and provide ad hoc reports whenever required by the management. 14.Ensure compliance to JLL standard processes and procedures. 15.Be proactive and manage internal and external customer expectations. Additional Duties And Responsibilities: 1. Ensure timely issue of POs to vendors as per Client POs / Cost sheets. 2. Ensure Procurement Dashboard & PO tracker is maintained as per agreed format and shared with the Finance and Operations team. 3. Overview on the management of the JDE team. 4. Ensure all Procurement and savings related data is kept and shared with APJC Lead. 5. Ensure data security and sharing of data on need-to-know basis.
Posted 5 days ago
4.0 - 8.0 years
2 - 3 Lacs
lucknow
Work from Office
Responsibilities: * Manage resort operations & budgets * Ensure guest satisfaction through exceptional service * Oversee team performance & development * Maximize revenue through strategic planning Annual bonus
Posted 6 days ago
3.0 - 8.0 years
3 - 4 Lacs
ghaziabad
Work from Office
Role & responsibilities Answer calls and transfer them to concerned person, Visitor Management Attendance and leave record management. Courier Management, opening, dating, copying and circulating incoming post. Make contact list of relevant numbers and contact information. Follow up on timely bills submission and payouts. Check stationary levels and ordering new supplies. Calendar Management, Travel Arrangements Visa, Flight & hotel booking. Maintain an electronic and hard copy filing system Vendor Management Handle MIS report and Budget Management Review monthly budget, Petty cash management & reimbursement. Manage operation activities for received orders. Pantry and office events management. Maintain employee records (Joining & Relieving, salary details, etc). Onboarding, Induction, Recruitment, Offer Letters, Exit Formalities, etc. Prepare reports and presentations. Follow-up with all concerned (internal staff, clients, suppliers, customers) Served as the mediator between the Director and the rest of the staff. Maintain a safe and secure work environment, develop personal growth opportunities. Review and approve supply requisitions. Purchase materials and forms by obtaining requirements, negotiating price, quality, and delivery, approving invoices. Ensure the Sales order cycle will be completed on time smoothly without any interruption. Assist in day-to-day office operations and administrative tasks. Prepare, manage, and organize documents and records. Draft and respond to emails in a professional manner. Follow up with internal departments and external parties as needed. Coordinate with team members to ensure smooth workflow. Perform other duties as assigned to support the office staff. Research and conduct data to prepare relevant documents. Preferred candidate profile A result oriented Executive Assistant with 3-8 year extensive experience. Motivation to take independent responsibility as well as ability to contribute and be a productive team member. Proven ability in adopting, implementing & monitoring to improve quality & productivity. Excellent communication & exceptional interpersonal and manpower management skills with the ability to lead large teams & establish relationships with key players in the industry. Assist executive and managers on multiple organizational levels. Manage multiple schedules and maintain communication across teams. Focused, consistent, punctual and reliable. Organized and trustworthy with confidential and personal information. Uphold a strict level of confidentiality. Develop and sustain a level of professionalism among staff and clientele.
Posted 1 week ago
10.0 - 15.0 years
15 - 20 Lacs
hyderabad
Work from Office
The Manager/Sr. Manager, Business Analysis & Delivery is responsible for overseeing the structure, execution, and success of the delivery organization encompassing Business Systems Analysts (BSAs), Project Analysts, and Delivery Managers. This role ensures seamless client-facing solution delivery by optimizing project execution, enhancing task clarity, upholding documentation standards, and aligning team efforts with business outcomes. This position partners closely with cross-functional leaders across technical services and client success to uphold delivery excellence, support workforce planning, and maintain operational consistency. The emphasis is on tactical leadership in project coordination, client engagement, and execution support, without direct oversight of development or QA functions. Core Responsibilities: Team Leadership and Development Lead and mentor a high-performing team of BSAs, Project Analysts, and Delivery Managers, fostering a culture of strong execution and career growth. Define clear team roles, responsibilities, and performance expectations to ensure consistent success across delivery pods. Support hiring efforts, conduct interviews, and contribute to onboarding processes for new team members. Promote a collaborative and knowledge-sharing environment across global teams. Project & Delivery Oversight Monitor delivery execution across pods/accounts, ensuring visibility and coordination. Guide BSA and Analyst task execution to ensure clarity, timeliness, and quality of deliverables. Align Delivery Managers on sprint planning, issue management, and stakeholder communication. Track timelines, manage resource allocation, and report on delivery health metrics. BSA and Delivery Operations Management Implement and maintain frameworks for BSA deliverables, documentation consistency, and requirement traceability. Support Project Analysts in handling documentation, scope tracking, and handoff coordination. Ensure Delivery Managers maintain proper reporting structures, accountability models, and KPIs. Drive consistency through standard operating procedures and execution best practices. Process and Performance Optimization Monitor throughput, documentation standards, and cadence to identify trends and performance gaps. Standardize scalable processes and tools to increase delivery effectiveness across verticals. Address inefficiencies and resolve team collaboration gaps proactively. Partner with Client Services, Product, and Technical leadership to align capabilities and staffing with evolving demand. Strategic Execution and Leadership Collaborate with leadership to define strategic priorities, staffing plans, and performance goals. Provide accurate team availability and delivery capacity projections. Deliver presentations and reports showcasing team impact, delivery health, and process improvements. Champion delivery best practices to maintain trust and alignment with stakeholders. Qualifications: Required: 8-10+ years of experience in technical project or solution delivery, including leadership in client services or consulting. 5+ years managing cross-functional roles such as BSAs, Delivery Managers, or Project Analysts. Solid understanding of delivery governance, client collaboration, sprint methodologies, and team operations. Strong communication skills with a track record of driving operational outcomes in matrixed environments. Experience in martech, data integration, or platform-based delivery environments. Preferred Familiarity with tools and platforms such as Snowflake, SQL, Jira, and Confluence. Exposure to cloud platforms (AWS, Azure) in client delivery use cases. Experience with delivery analytics, reporting, and scalable systems. Proven success in fostering cross-functional collaboration and delivery system evolution.
Posted 1 week ago
2.0 - 6.0 years
2 - 5 Lacs
gurugram
Work from Office
About your team General Counsel (GC) is a trusted advisor to all parts of FIL, providing high-value independent advisory and assurance expertise through our specialist teams. GC comprises of Legal, Risk, Compliance, Tax, and Public Policy & Strategic Relationship Management. General Counsel Shared services (GCSS) function is a global centre of expertise currently being built out in Dalian and India. It provides operational support and services to the General Counsel function. About your role The primary function of the role is to support the business requirements for KYC (Know your client) and ASL (Authorised Signatory List) processes and to extend support to compliance officers. Working with a range of stakeholders, the candidate will be responsible for identifying and documenting review needs. The role will be working as part of an expanding vertical within GC Shared Services, partnering with businesses and key stakeholders from KYC and compliance teams across different FIL global entities to deliver the desired business outcomes. Collaborative operating style with a focus on working together with others to achieve great outcomes for the business will be a key. About you Manage day-to-day KYC team operations, providing guidance and support. Conduct periodic reviews and updates of KYC policies and procedures to address regulatory changes and emerging risks. Maintain and enhance the compliance framework for regulated activities. Ensure the delivery of regular compliance audits and timely regulatory submissions. Prepare and distribute compliance reports, including Errors, Complaints & Breaches logs. Support AML/KYC procedures and oversee new business acceptance processes. Prepare and present reports at Board Meetings as required. Collaborate with cross-functional teams to ensure alignment in KYC processes. Establish best practices and standard operating procedures for KYC that comply with industry standards. Manage KYC requests, acting as the liaison between external organisations and internal stakeholders. Provide support for business, operational, and regulatory change projects. Maintain and manage stakeholder relationships, including global Company Secretaries. Ensure adherence to the FIL Code of Ethics. Manage and prioritise requests received via the team mailbox. Develop and deliver regular reports containing KYC statistics. Assist in streamlining existing processes and supporting ongoing projects and system enhancements. Experience and Qualifications Required Bachelors degree in finance, business, law or a related field. Masters degree or professional certification preferred. Minimum of 3 years of experience in KYC compliance within the financial services industry with a proven track record of progressively increasing responsibility. Ability to adapt to changes and manage multiple priorities effectively. Experience or knowledge in General Counsel functions, Risk/Compliance, and AML/KYC regulations is advantageous. In-depth knowledge of AML, KYC and other relevant regulatory requirements on a global scale. Strong leadership and managerial skills with the ability to motivate and develop a high performing team. Excellent communication and interpersonal skills, with the ability to collaborate effectively with internal and external stakeholders. Analytical mindset with the ability to assess complex situations, identify risks and develop practical solutions effective at a global level. Proven ability to navigate and adapt to a fast-paced, dynamic work environment.
Posted 1 week ago
6.0 - 11.0 years
17 - 22 Lacs
kolhapur
Work from Office
Job Purpose "This position is open with Bajaj finance limited"Managing the collections unit in a particular area and monitoring the collection of the amount due to the organization, while ensuring that cases are handled appropriately according to the company guidelines Duties and Responsibilities 1. Portfolio Management Analyses trend of incremental portfolios Chalks out loss projection based on the portfolio2. Case Management Works out changes in allocation patterns along with Area/Cluster Managers - tracks impact on collection efficiency Engages with the Risk / Credit teams to get sufficient KYC inputs for Skip Tracing; Regularly reviews delay in closures / non-resolution cases / Customer service issues (Flow) with the Operations team; Influences the team for timely settlement; Escalates cases when there are delays Involves self in resolving escalated cases where needed - such as joint visits with agencies for high value customers; Plans on calls / meetings with BPTP / critical customers; Reviews and approves the month tour plans of the team Examines and approves settlement requests, taking inputs from manager and others where needed; Gets necessary approvals; Plans with manager on steps to reduce delay for exceptional approvals Analyses the defensibility of legal cases, gets relevant data and documents compiled and shares in the system to initiate legal proceedings; Executes summons / warrants - ensures timely support from the Legal team Ensures visits by the legal team to the delinquent customers residence/ office etc. to pressurize customer to make payments; Follows up for police action against customers (e.g., Police visits at customers place, attaching customers property, etc.) Keeps track of payment deposition status through regular updates from ACMs; Ensures relevant FinnOne approvals are obtained3. Planning, Budgeting, Monitoring Reviews capacity planning vs forecast volumes; Reviews capacity requirements, proposes additional agency empanelment if need be Gets AOP downloads, sets aspirational numbers for next year; Sets goals per Area through discussion - breaks down goals into smaller components and steps that are easier to execute and track Conducts performance update meetings as per schedule; Creates month-wise action plans for team based on findings; Reviews and tracks closures vis- -vis milestone and monthly projections and plans; Initiates pending closures in CRM Reviews and validates Cost Tracker for agency payments, PP / magic wand data Studies and discusses agency change plans to finalize actions; Focusses on developing or appointing agencies with more comprehensive s - skip tracing / telecalling / field support;4. Agency and Dealer Management Analyses last month performance per agency; Discusses with Area/Cluster Managers and RO's, identifies causes and remedies for under-performance, if any, and builds action plans accordingly, including meeting and discussing with the vendors to agree on improvement goals and steps Ensures regular touch with vendors - meets and listens to them periodically to ensure that they have been heard and responded to; Shares company news and plans with them as relevant to them| Examines instances of breach in compliances, recommends actions to be taken against relevant employees and vendors; Monitors and periodically reviews team members on action plans regarding audit observations; Recommends action against agencies for delays in deposition 5. Team management: Takes care of allocations of his / her region and critical locations Identifies capacity of the locations Tracks vendor availability in locations6. Performance Tracking Tracks location wise performance of ACM/CM and ROs based on critical parameters Tracks last 3 months PP% for each team Drives critical parameters most relevant with portfolio losses Key Decisions / Dimensions Management of high value cases Agency assessment and influencing for support in achieving targets Performance tracking and development plans (PIP etc) Hiring of ROs and shortlisting candidates for ACM roles Planning for agency related changes, Budgeting and Monitoring performance accordingly Proposing changes to the Regional structure and making investments on people development Major Challenges Portfolio Management closing cases at Bucket 1 and Above Managing difficult locations with scarcity of relevant talent Need to negotiate for settlement to achieve collection target Required Qualifications and Experience a)Qualifications Graduate in any disciplineb)Work Experience Post qualification - 6 to 12 years Vendor management complete cycle Team management
Posted 1 week ago
3.0 - 5.0 years
7 - 8 Lacs
mumbai
Work from Office
Designation- Team Lead Operation Location- Mumbai (Andheri-Marol) Salary Range- 7LPA-8LPA Shift Details- Mon- Fri | 12:30PM- 9:30PM | Work From Office | (1-way drop-off facility for females) We are looking for a candidate with 3+ years of experience in Operations , strong communication skills, and prior experience in leading and managing a team . Role Summary upGrad is looking for professionals who are passionate about management, technology, and education to shape learning experiences for working professionals and help build the careers of tomorrow. This role involves planning, strategizing, coordinating with stakeholders, managing project timelines , and leading a team of associates and senior associates to ensure smooth program delivery and learner success. Key Responsibilities Design and implement SOPs and processes for different initiatives to improve learner outcomes. Take ownership of processes, identify gaps, and conduct root cause analysis to close them. Drive the success of learners in the Management and Education domain. Lead and guide a team of associates and senior associates. Collaborate with teams like Content, Delivery, Student Success, Careers, and Corporate Partnerships to deliver results. Skills & Requirements Bachelors or Masters degree from a reputed institute. 3+ years of experience in consulting firms, fast-growing startups, or edtech companies. Strong problem-solving skills with the ability to identify gaps and drive execution. Excellent people skills to work with diverse teams and stakeholders. Data-driven mindset with the ability to analyze information and make decisions. Prior experience in managing a team of delivery executives (preferably in edtech).
Posted 1 week ago
5.0 - 10.0 years
22 - 27 Lacs
kolkata, mumbai, new delhi
Work from Office
You are a strategic thinker passionate about driving solutions in Alternatives Fund Controller . You have found the right team. As an Alternatives Fund Controller Professional within the Alternatives Fund Management team, you will define, refine, and deliver set goals for the firm. You will engage with third-party fund administrators and oversee financial operations. Your expertise will ensure smooth fund management and strategic project execution. Job Responsibilities Provide subject matter expertise to ensure smooth team operations. Onboard new funds by reviewing offering materials and setting up accounts. Review and sign off on fund NAV packages and financial statements. Oversee fund capital event letters, including capital calls and distributions. Review quarterly performance reports for private equity funds. Process subscriptions and redemptions for hedge and multi-asset funds. Engage with fund administrators to discuss deliverables and accounting issues. Prepare and review regulatory filings for compliance. Monitor third-party service providers and prepare board meeting materials. Participate in special projects and strategic initiatives. Ensure smooth day-to-day financial operations through coordination. Required Qualifications, Capabilities, and Skills Demonstrate at least 5 years of fund accounting experience. Exhibit partnership accounting experience. Understand private equity and hedge fund mechanics. Prepare and review financial statements effectively. Communicate and work effectively with stakeholders. Lead by example and solve complex issues. Think critically and negotiate solutions across the organization. Preferred Qualifications, Capabilities, and Skills Hold CPA/CA certification. Communicate effectively with excellent verbal and written skills. Build strong interpersonal and team relationships. Set clear priorities and delegate team resources. Achieve consensus and influence across groups. Present successfully in senior management forums. Deploy team resources efficiently.
Posted 1 week ago
6.0 - 8.0 years
11 - 15 Lacs
mumbai
Work from Office
The candidate will work closely with the GivingPi leadership to execute key initiatives that drive the expansion and engagement of the GivingPi network in India and globally. This includes supporting relationship and partnership management and co-leading the planning and execution of high-quality events that foster connection, learning, and collaboration across the network. Key Responsibilities: Understand and leverage network insights to design and implement engagement pathways for the network of members to unlock impact Manage and mobilize a portfolio of stakeholders, building long-term, trust-based relationships Collaborate with internal teams and external partners to execute bespoke projects and experiences Support in conceptualizing and managing special projects, partnerships, or convenings Contribute to overall team operations including reporting, knowledge documentation, and coordination with internal functions Support the communications and media team in amplifying media presence and spotlighting the networks achievements Skills Required: Minimum 5 years of experience with demonstrated strengths in stakeholder management, strategic communications, project management, and partnership building Project Management: End-to-end project management, ensuring timely execution, cross-functional coordination, and delivery of high-quality outcomes Relationship Management: Proven ability to manage multiple stakeholders across seniority levels Engages external and internal stakeholders with trust and confidence and is able to manage relationships towards several goals/ projects/ deliverables. Partnership Management: The candidate must have the ability to foster strategic partnerships with the aim of accelerating GivingPis reach and visibility. Written Communication skills: Ability to draw linkages from content and communicate a compelling narrative Research Data Analytics: Ability to draw connections across data, insights, and networks to inform strategy and decision-making Comfort with ambiguity, a bias toward action, and a collaborative approach to problem-solving
Posted 1 week ago
8.0 - 10.0 years
40 - 45 Lacs
bengaluru
Work from Office
Join the Adobe India Security Leadership team to shape and drive the Offensive Security, DAST, and Vulnerability Management charter. Define the strategy and lead the development of internal offensive security tooling and DAST capabilities. Partner with teams across domains such as Vulnerability Management, Penetration Testing, and Red Team operations to build a unified model for continuous large-scale scanning and detection. Lead and grow a global team of security experts focused on advancing company-wide vulnerability management, DAST, and offensive security programs. Collaborate with partners across geographies to drive cross-functional projects that enhance detection and remediation at scale. Develop and implement strategic remediation approaches, identifying patterns and ensuring that development teams prioritize critical fixes. Establish goals aligned with business priorities and deliver value-based metrics and status reports to senior leadership for decision-making. What You Need to Succeed Bachelor s or advanced degree in Information Technology, Computer Science, or a related field. experience in enterprise-level offensive security, security tooling development, global vulnerability management, and Dynamic Application Security Testing (DAST), with at least 3 years in a leadership role. Deep expertise in industry-wide vulnerabilities, emerging attack trends, CVEs, and remediation strategies. Understanding of OWASP methodologies, previous bug bounty, penetration testing experience Understanding of threat and adversarial landscape, common TTPs and their behaviours Strong interpersonal, verbal, and written communication skills, with the ability to influence and engage effectively with both technical teams and executive leadership. Proven ability to build and lead high-performing teams, drive central initiatives, and foster cross-functional collaboration at scale.
Posted 1 week ago
8.0 - 9.0 years
4 - 7 Lacs
nagpur
Work from Office
Responsibilities: * Ensure guest satisfaction through exceptional service & hospitality * Oversee hotel operations, team management & customer service * Collaborate with departments on strategic planning & execution
Posted 2 weeks ago
1.0 - 6.0 years
5 - 12 Lacs
gurugram, delhi / ncr
Work from Office
TEAM LEADER || INTERNATIONAL BPO || VERY VERY EXCELLENT ENGLISH COMMUNICATION SKILLS SHOULD BE THERE ( APPLY ACCORDINGLY) On Papers Candidate Will Get the Designation Of Assistant Manager But Roles Will Be of Team Lead Mandate - Need 1 + Yrs of Exp as a Team Lead in to International BPO ( Mandate) For - GURGAON CTC - Up to 12.5LPA Willingness to work in rotational shifts and on rotational offs Excellent verbal and written communication skills 5 Days Working Opportunity to work in a fast-paced, international work environment Immediate Joiners/ 1 month notice holders Work from Office Experience working into BPO Domain is a MUST Should have experience in Team Handling- Attrition, Shrinkage, CSAT, SLA Management Overall 3+ years in BPO/ Contact Center Interested can share their resume on ankita2.jobfinder@gmail.com CALL- 8840819455
Posted 2 weeks ago
1.0 - 6.0 years
5 - 12 Lacs
gurugram, bengaluru, delhi / ncr
Work from Office
TEAM LEADER || INTERNATIONAL BPO || GURGAON OR BANGALORE On Papers Candidate Will Get the Designation Of Assistant Manager But Roles Will Be of Team Lead Mandate - Need 1 + Yrs of Exp as a Team Lead in to International BPO ( Mandate) For Gurgaon or Bangalore CTC - Up to 12.5LPA Need Only Graduates Willingness to work in rotational shifts and on rotational offs Excellent verbal and written communication skills 5 Days Working Opportunity to work in a fast-paced, international work environment Immediate Joiners/ 1 month notice holders Work from Office Experience working into BPO Domain is a MUST Should have experience in Team Handling- Attrition, Shrinkage, CSAT, SLA Management Overall 3+ years in BPO/ Contact Center Interested can share their resume on ankita2.jobfinder@gmail.com CALL- 8840819455
Posted 2 weeks ago
2.0 - 5.0 years
3 - 6 Lacs
gurugram
Work from Office
We are looking for a qualified team leader to manage our team and provide effective guidance. You will be responsible for supervising, managing and motivating team members on a daily basis. As a team leader, you will be the contact point for all team members, so your communication skills should be excellent. You should also be able to act proactively to ensure smooth team operations and effective collaboration. Ultimately, you should lead by setting a good example and engage the team to achieve goals. Responsibilities Create an inspiring team environment with an open communication culture Set clear team goals Delegate tasks and set deadlines Oversee day-to-day operation Monitor team performance and report on metrics Motivate team members Discover training needs and provide coaching Listen to team members’ feedback and resolve any issues or conflicts Recognize high performance and reward accomplishments Encourage creativity and risk-taking Suggest and organize team building activities Requirements and skills Proven work experience as a team leader or supervisor In-depth knowledge of performance metrics Good PC skills, especially MS Excel Excellent communication and leadership skills Organizational and time-management skills Decision-making skills
Posted 2 weeks ago
3.0 - 7.0 years
1 - 5 Lacs
noida
Remote
Job Title: Lead Operations (International) Location: Remote (Work From Home) Employment Type: Full-time Shift Duration: 9 hours/day Working Days: Monday to Friday (Saturday & Sunday Off) Experience Required: 3-5 years About Us NCR Eduservices, a leading provider of educational services, delivers a comprehensive suite of solutions including e-tutoring, content development, academic delivery quality management, and extensive back-office support. Dedicated to addressing challenges for educational organizations, instructors, and learners through innovative strategies, the company is focused on enhancing education quality and accessibility. About the Role We are seeking a Lead Operations (International) to oversee the seamless delivery of online sessions and ensure the highest standards of tutor performance and student support. The role involves tutor quality control, helpdesk management, and operational troubleshooting, with a strong focus on responsiveness, accuracy, and SLA adherence. This is a high-responsibility position requiring strong communication, problem-solving, and multitasking abilities in a fast-paced environment. Key Responsibilities Tutor Quality Control Monitor and evaluate tutor sessions using pre-defined QC templates. Document observations and maintain accurate QC records. Share timely feedback with tutors for continuous performance improvement. Helpdesk Support & Operations Respond to parent, student, and tutor queries via email using approved templates. Monitor Slack channels to address support requests, urgent queries, and technical issues in real time. Provide technical support to tutors, including last-minute substitutions and troubleshooting. Assist students with scheduling, group changes, and technical concerns . Handle parent inquiries professionally, ensuring prompt resolution and updates. Shift Structure & Coverage Each team member works one 9-hour shift: 5:30 PM IST - 2:30 AM IST (Mon-Fri) 9:30 PM IST - 6:30 AM IST (Mon-Fri) 1:00 AM IST - 10:00 AM IST (Mon-Fri) Performance Metrics Response Time: Meet or exceed SLA timelines for Slack & email queries. Resolution Time: Resolve requests within agreed TATs. Quality Standards: Ensure professionalism, accuracy, and adherence to approved communication tone. Qualifications & Skills Bachelors degree or higher (mandatory). 35 years of relevant experience in academic support operations and International processes as well. Hands-on experience with Airtable or Monday.com (preferred). Excellent written and verbal communication skills in English . Strong problem-solving, multitasking, and troubleshooting abilities . Familiarity with Slack, email clients, and online collaboration tools . High level of ownership, accountability, and attention to detail . Application Process: Ready to drive your career to new heights? Here's how to apply: Send your updated resume to kirtika.sharma@ncreduservices.com Regards, Kirtika Sharma 9599314292 Team Lead-HR & Operations
Posted 2 weeks ago
10.0 - 20.0 years
4 - 6 Lacs
pune, mumbai (all areas)
Work from Office
Manage courier operations including routing, dispatch and delivery; lead teams to meet KPIs; optimize routes and costs; ensure compliance; resolve escalations; analyze data; manage vendors and fleet; drive digital tools for efficiency. Required Candidate profile Seeking courier industry professional with strong leadership, route planning & fleet/vendor expertise. Skilled in problem-solving, ERP & client communication. Customer-focused, resilient & KPI-driven
Posted 2 weeks ago
7.0 - 12.0 years
5 - 10 Lacs
navi mumbai
Work from Office
Ops Manager & AM Graduation mandate 5 days working 2 rotational week off Should be fluent in English. Looking for immediate joiner * 2 years of on paper exP. in same Role mandate. * Overall 10+ years of exp. * Salary -7- 10 lpa Call -7697428237 Required Candidate profile Must have experience in BPO industry Must have total 9+ years of experience in total. Should have lead overall processes SLA, P&L and client management,Profit & loss
Posted 2 weeks ago
7.0 - 9.0 years
5 - 6 Lacs
vijayawada
Work from Office
Directly manages the supervisory staff responsible for facility services, including housing or event and meeting production, housekeeping services and OTHER projects. Develops and approves the operating procedures for housekeeping and facilities. Required Candidate profile Operational planning. Finance. Product design. Quality control. Forecasting. Strategy. Supply chain management. Strong communication
Posted 2 weeks ago
5.0 - 8.0 years
30 - 35 Lacs
hyderabad
Work from Office
Build, test and deploy reliable and scalable pipelines which can be leveraged in order to ingest, process and structure financial data. Work collaboratively with Finance DAO in order to design logical data models capable of focusing on higher level business concepts. Build, test and deploy the corresponding physical data models required in order to embed the required business level concepts into systemic solutions Implement robust data quality frameworks which allow for the validation of accuracy, completeness and consistency of financial data from a range of disparate source systems Support data governance initiatives by ensuring that internally defined standards with respective to metadata are being adhered to Leverage a combination of tooling in order to establish lineage across multiple systems in relation to a number of different Finance reports. Responsible for maintaining an ongoing relationship with the demand requestors - customers / stakeholders Where required raises and escalates issues with the quality, timing or other issues relating to the requirements raised that may impact the effectiveness of delivery Setup and maintain a suitable repository(s) for control of project artefacts Accountable for the maintenance of project artefacts, ensuring they are reflective of the project at all times Proactive communication of project progress, ensuring stakeholders are suitably informed Engages and supports the VS delivery pod, holding them to account for committed deliver, motivating and supporting through the removal of roadblocks as required Requirements 5-8+ years of experience working with data in a financial context Strong proficiency in SQL with exposure to other programming languages such as Python Experience building out ETL leveraging internal frameworks such as EMF in order to conform unstructured data to a standard output data model Hands on experience with cloud-based data platforms, particular GCP (Google Cloud Platform) Understanding of data warehousing concepts, dimensional modelling and data lake architectures Knowledge of overall financial services industry with specific functional experience in Finance Strong understanding of financial data concepts including familiarity with General Ledger, P&L and regulatory data Awareness of financial standards and compliance frameworks including SOX and BCBS 239. Working knowledge of key financial processes including how they impact data. Examples of this would include, but not be limited to, RWA and Liquidity reporting Highly proactive and able to work independently Excellent interpersonal communication skills to discuss technical, functional requirement and coordinating on various deliverables with senior business, change team, Operations stake holders Proven ability to work collaboratively with a number of cross-functional teams across both IT and the business Comfortable mentoring and providing guidance to more junior engineers Able to take ownership of deliverables, technical quality and performance
Posted 2 weeks ago
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