1 - 5 years
1 - 4 Lacs
Posted:3 months ago|
Platform:
Work from Office
Full Time
Hiring For ||Team Leader- OPS|| Trainer || Quality Analyst II HR POOJA (Domestic Voice Process) Click Here To Applyhttps://wa.me/917678370584 Key Requirements: Graduation is mandatory. Minimum 1 year of experience in a similar role, with documented proof. Role: Customer Service Process. Application Process: Only shortlisted candidates will be contacted. Share your CV at pooja.bhardwaj@ienergizer.com For queries, reach out to HR POOJA on 7678370584 Roles & Responsibilities: Thorough understanding of BPO metrics . In-depth knowledge of Attrition, Shrinkage, ACHT, NPS, SLA, and Repeat . Expertise in BPO operations and ability to train and manage team members effectively. Proficiency in Excel for performance-related reporting. Strong time management, leadership, and decision-making skills . Preferred Candidate Profile: Exceptional communication and organizational skills . Willingness to work in a 24x7 environment . Interview Details: Contact Person : HR POOJA Contact Number : 7678370584 Timing : Monday to Saturday, 1:00 PM - 5:00 PM Venue : iEnergizer, A-37, Gate No. 2, Sector-60, Noida (Near Sector-59 Metro Station) Additional Information: Candidates must reside in the hiring zone (Noida, Ghaziabad, East Delhi, or South Delhi). Those willing to relocate within a week or complete a virtual interview should WhatsApp their CV along with their name and "TEAM LEADER" to 7678370584 Click Here To Applyhttps://wa.me/917678370584 Refer your friends or share the details for more opportunities!
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