Healthcare BPO Executive

Advanz101 Systems Pvt Ltd.

3 years

0 Lacs

indore madhya pradesh india

Posted:9 hours ago| Platform:

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Skills Required

healthcare imaging data support maintenance crm ehr scheduling compliance reporting authorization deduplication standardization integrity resolve governance reports audits typing salesforce excel word communication security

Work Mode

On-site

Job Type

Full Time

Job Description

Position:

Job Location:

Shift Timing:

Experience:

Working:

Qualification:

Role Overview

Data Entry Operator

Key Responsibilities

Accurately input and update
patient demographics
(name, DOB, address, contact) into CRM and RIS/PACS.
Enter and validate
referral information
from physicians (fax, email, EMR feeds).
Upload and index
insurance details, pre-authorization approvals, and clinical documents
.
Update
exam metadata
(procedure type, status, scheduling details) in imaging systems.
Perform
data cleansing
(deduplication, corrections, standardization) to maintain data integrity.
Ensure
timely entry of diagnostic reports
and follow-up recommendations into the system.
Collaborate with call centre, referral coordinators, and clinical staff to resolve missing/incomplete data.
Maintain
compliance with HIPAA and internal data governance standards
.
Generate basic
reports and logs
to support operations and audits.

Requirements

Graduate degree (preferably in Healthcare Administration, Science, IT, or related).
1–3 years of
experience in data entry, healthcare operations, or medical records management
.
Strong typing and data entry skills with high accuracy.
Familiarity with
CRM tools (Salesforce preferred)
, or
RIS/PACS/EHR systems
is an advantage.
Proficiency in MS Office (Excel, Word).
Good communication skills to coordinate with clinical and administrative teams.
Detail-oriented with ability to handle sensitive patient data responsibly.

Preferred Skills

Experience with
Salesforce CRM
or other healthcare CRM tools.
Exposure to
Genesys contact centre systems
or similar platforms.
Knowledge of
medical terminology, referrals, and insurance pre-authorization workflows
.
Understanding of
HIPAA and healthcare data security requirements
.

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