Head of Shopify Department

Head of Shopify Department – E-Commerce

📍 Location:

Company:

About the Role

We are seeking a dynamic and experienced Head of Shopify Department

Key Responsibilities

Shopify Strategy & Operations

• Lead and manage all Shopify stores, ensuring seamless daily operations.
• Oversee product listings, collections, pricing accuracy, SEO content, and catalog structuring.
• Plan and execute strategies to improve conversion rate, customer journey, and overall store performance.
• Implement UX/UI improvements, landing page enhancements, and A/B testing frameworks.

Technical Management

• Coordinate with developers for theme customization, Liquid coding updates, speed optimization, and functional enhancements.
• Manage and optimize integrations, Shopify apps, payment gateways, CRM, and automation tools.
• Identify and resolve technical issues to ensure uninterrupted store functionality.

Business Performance & Growth

• Develop data-driven strategies to increase online sales and profitability.
• Collaborate closely with Marketing teams for campaign execution and promotional planning.
• Monitor KPIs including traffic, conversion rates, AOV, bounce rate, cart abandonment, and customer retention.

Team Leadership

• Lead, mentor, and manage a team of Shopify executives, developers, designers, and product coordinators.
• Allocate tasks, set performance goals, and conduct regular reviews.
• Build strong cross-functional communication with Inventory, Logistics, Purchase, Marketing, and Sales teams.

Operations, Inventory & Fulfillment Coordination

• Ensure product availability accuracy and timely updates with warehouse and inventory teams.
• Monitor order flow, identify bottlenecks, and coordinate with operations to maintain service quality.
• Drive process improvements and automation to reduce manual errors.

Reporting & Analytics

• Prepare periodic performance reports and insights for management.
• Recommend improvements based on customer behaviour, product performance, and market analysis.

Required Skills & Qualifications

• 5–8 years of experience in managing Shopify stores; minimum 2–3 years in a team-leading or managerial role.
• Expertise in

  Shopify / Shopify Plus

  , theme customization, Liquid code, API integrations, and Shopify apps.
• Strong understanding of

  e-commerce best practices

  , product merchandising, CRO, and funnel optimization.
• Working knowledge of

  HTML, CSS, JavaScript

  (preferred).
• Proficiency in

  Shopify Analytics, Google Analytics, SEO principles

  , and reporting.
• Excellent leadership, communication, and cross-department coordination skills.
• Ability to work in a fast-paced environment with sharp attention to detail.

Preferred Attributes

• Experience in high-volume e-commerce environments.
• Strong analytical mindset with problem-solving capability.
• Proactive, process-oriented, and adaptable to changing business needs.