Head of Quality

About the Company

About the Role

Responsibilities

• Strategic Quality Leadership

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• Define and implement the organization’s overall Quality Strategy aligned with business objectives.
• Establish, monitor, and enhance the Quality Management System (QMS) across all projects.
• Set key quality performance indicators (KPIs) and ensure targets are met consistently.

• Governance & Policy Framework

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• Develop and institutionalize quality policies, procedures, and best practices for all project stages—design, procurement, construction, and handover.
• Ensure compliance with statutory and regulatory requirements, including IS codes, NBC, and local construction norms.
• Drive ISO and other relevant certifications to strengthen organizational credibility.

• Project Quality Oversight

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• Provide strategic direction and quality oversight for all ongoing and upcoming projects.
• Review and approve quality plans, material specifications, and inspection methodologies.
• Conduct high-level audits and reviews, ensuring adherence to design intent and quality benchmarks.

• Team Leadership & Development

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• Lead and mentor the organization’s quality assurance team across multiple project sites.
• Build capabilities through training, technical workshops, and knowledge-sharing initiatives.
• Promote a strong quality culture across engineering, design, and execution teams.

• Vendor & Stakeholder Management

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• Evaluate and approve contractors, consultants, and vendors from a quality standpoint.
• Collaborate with project heads, architects, and consultants to proactively address quality risks.
• Ensure transparent communication and timely escalation of critical quality issues to management.

• Continuous Improvement & Innovation

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• Benchmark quality practices against industry leaders and implement improvement programs.
• Introduce modern quality management tools, digital inspection systems, and real-time dashboards.
• Lead root cause analysis and preventive action planning for recurring quality issues.

• Handover & Client Satisfaction

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• Oversee final inspection and certification before project handover.
• Ensure defect-free delivery and client satisfaction with regard to quality parameters.

Qualifications

• Strategic thinking and decision-making ability.
• Strong leadership and people management skills.
• Deep technical knowledge of construction materials, techniques, and standards.
• Excellent communication, influencing, and stakeholder management skills.
• Proven ability to drive process improvement and change management.

Pay range and compensation package