Head of Org & Operations
Location:
Reports to:
We are only taking applications from the application link above.
About SusMafia
SusVentures, Mafioso, Climate Ninja
Head of Org & Operations
Read more about Sus Mafia here or susmafia.org
Role Summary
organizational anchor
operations, team structure, program oversight, finance compliance, internal communication, and partnerships
build the operating system that lets those programs succeed
strong operator’s mindset and a founder-like sense of ownership
What You’ll Be Responsible For
Org-wide Operations
- Oversee day-to-day functioning across programs and support teams
- Manage weekly rituals, OKRs, team dashboards, and Notion systems
- Ensure cross-functional coordination and reduce dependency bottlenecks
- Run quarterly retros and planning sessions in collaboration with the directors
- Manage a fully remote, distributed team across functions and locations
People, Culture & Team Health
- Build a culture of ownership, trust, and feedback
- Be the escalation point for team conflicts and underperformance
- Oversee hiring plans across verticals; support JDs, contracts, onboarding
- Coach or supervise team members in ops, comms, and generalist roles
- Shape rituals that protect against burnout and mission drift
Program Oversight, Design & Strategy Input
- Work closely with program leads (e.g. Mafioso, Climate Ninja, SusVentures) to support execution
- Provide a sounding board on
program design decisions
, new intervention pilots, and cross-program integration
- Ensure programs are scoped realistically and resourced appropriately
Mentor new ventures and climate talent
within active cohorts and alumni networks
- Track program health across founders, talent, partners, and outcomes
Partnerships & External Collaboration
- Identify and formalize partnerships with universities, corporate sustainability teams, investors, and ecosystem builders
- Represent SusMafia at climate innovation events, communities, and platforms
Design and manage partner pilots, MoUs, and multi-stakeholder initiatives
- Coordinate follow-ups across strategic funders and implementation partners
Finance Oversight & Compliance
- Supervise external finance consultant (e.g., SMK) who handles Zoho, filings, disbursals
- Ensure reporting hygiene across grants, funders, and annual audits
- Own financial planning, burn runway visibility, and fund utilization tracking
- Review MoUs, budgets, and payouts in coordination with program leads
Internal Communication & Director Interface
- Ensure the team has clarity on roles, priorities, and decision flows
- Liaise between the core team and board/directors to unlock decisions
- Own internal communications — Slack, Notion, updates, sync rituals
- Help shape external messaging (with comms team) where needed
Who You Are
Must-Haves
- 8-12 years of experience across operations, leadership, or strategy roles in high-trust environments
- Experience managing diverse teams (programs, ops, finance, comms)
- Comfort working across nonprofit and startup contexts
- Familiarity with OKRs, async systems, and lean team structures
- Deep commitment to people development, equity, and climate action
Bonus If You Have
- Experience in climate tech, ecosystem building, or grant-funded orgs
- Led an organization from the ground up or through a leadership change
- Worked closely with founders, funders, or corporate sustainability teams
What This Role Offers
- A high-ownership role in a mission-first, founder-led org
- The chance to influence India’s climate innovation ecosystem from the inside
- Deep autonomy to design org systems and structures
- A collaborative, ambitious team and a board that respects operator leadership
- The opportunity to mentor the next generation of climate builders
Compensation
- Commensurate with experience and nonprofit-stage norms
- Bonus/incentives linked to org milestones may be explored
- Full-time role with flexibility on geography and schedule, as long as you lead with integrity and initiative
How to Apply
Please apply via this form: https://forms.gle/iFb4tdp6ev8UivKs7
It’ll take ~10–15 minutes.
We’re a small team reviewing applications on a rolling basis. If you don’t hear from us within 4-5 weeks, it likely means we couldn’t move forward — but we’re grateful for your time and interest.
