Head of Org & Operations Location: Remote Reports to: Board / Founding Directors Please apply via this form: https://forms.gle/iFb4tdp6ev8UivKs7 We are only taking applications from the application link above. About SusMafia The Sustainability Mafia (SusMafia) is a founder-led nonprofit catalyzing India’s climate innovation ecosystem. We work across startups, universities, corporates, and capital providers to accelerate meaningful climate action — through programs like SusVentures, Mafioso, Climate Ninja , and our flagship convening, SusCrunch . As we enter a phase of consolidation and scale, we’re looking for a Head of Org & Operations to lead the day-to-day functioning of the organization — ensuring our programs, people, systems, and partnerships are aligned for impact. Read more about Sus Mafia here or susmafia.org Role Summary You’ll serve as the organizational anchor , ensuring SusMafia runs with clarity, cohesion, and culture. You’ll lead across operations, team structure, program oversight, finance compliance, internal communication, and partnerships — so that our program leads, fundraising efforts, and director team can operate at full potential. You are not here to just “run programs” — you’re here to build the operating system that lets those programs succeed , while mentoring early-stage climate ventures and talent, and helping design and execute new interventions that strengthen the ecosystem. This role demands a strong operator’s mindset and a founder-like sense of ownership . You’ll be stepping into a fast-moving, early-stage nonprofit where ambiguity is the default — not the exception. We’re looking for someone who can embrace chaos, create clarity, and build systems that help others thrive. What You’ll Be Responsible For Org-wide Operations Oversee day-to-day functioning across programs and support teams Manage weekly rituals, OKRs, team dashboards, and Notion systems Ensure cross-functional coordination and reduce dependency bottlenecks Run quarterly retros and planning sessions in collaboration with the directors Manage a fully remote, distributed team across functions and locations People, Culture & Team Health Build a culture of ownership, trust, and feedback Be the escalation point for team conflicts and underperformance Oversee hiring plans across verticals; support JDs, contracts, onboarding Coach or supervise team members in ops, comms, and generalist roles Shape rituals that protect against burnout and mission drift Program Oversight, Design & Strategy Input Work closely with program leads (e.g. Mafioso, Climate Ninja, SusVentures) to support execution Provide a sounding board on program design decisions , new intervention pilots, and cross-program integration Ensure programs are scoped realistically and resourced appropriately Mentor new ventures and climate talent within active cohorts and alumni networks Track program health across founders, talent, partners, and outcomes Partnerships & External Collaboration Identify and formalize partnerships with universities, corporate sustainability teams, investors, and ecosystem builders Represent SusMafia at climate innovation events, communities, and platforms Design and manage partner pilots, MoUs, and multi-stakeholder initiatives Coordinate follow-ups across strategic funders and implementation partners Finance Oversight & Compliance Supervise external finance consultant (e.g., SMK) who handles Zoho, filings, disbursals Ensure reporting hygiene across grants, funders, and annual audits Own financial planning, burn runway visibility, and fund utilization tracking Review MoUs, budgets, and payouts in coordination with program leads Internal Communication & Director Interface Ensure the team has clarity on roles, priorities, and decision flows Liaise between the core team and board/directors to unlock decisions Own internal communications — Slack, Notion, updates, sync rituals Help shape external messaging (with comms team) where needed Who You Are Must-Haves 8-12 years of experience across operations, leadership, or strategy roles in high-trust environments Experience managing diverse teams (programs, ops, finance, comms) Comfort working across nonprofit and startup contexts Familiarity with OKRs, async systems, and lean team structures Deep commitment to people development, equity, and climate action Bonus If You Have Experience in climate tech, ecosystem building, or grant-funded orgs Led an organization from the ground up or through a leadership change Worked closely with founders, funders, or corporate sustainability teams What This Role Offers A high-ownership role in a mission-first, founder-led org The chance to influence India’s climate innovation ecosystem from the inside Deep autonomy to design org systems and structures A collaborative, ambitious team and a board that respects operator leadership The opportunity to mentor the next generation of climate builders Compensation Commensurate with experience and nonprofit-stage norms Bonus/incentives linked to org milestones may be explored Full-time role with flexibility on geography and schedule, as long as you lead with integrity and initiative How to Apply Please apply via this form: https://forms.gle/iFb4tdp6ev8UivKs7 It’ll take ~10–15 minutes. We’re a small team reviewing applications on a rolling basis. If you don’t hear from us within 4-5 weeks, it likely means we couldn’t move forward — but we’re grateful for your time and interest.
