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Head of Operations

Head of Operations

The Reliable Jobs

10 - 15 years

0 Lacs

thane maharashtra india

Posted:1 day ago| Platform:

Apply

Skills Required

onboarding efficiency processing coordination data reporting management automation drive scalability compliance risk audits collaboration strategies lending leadership

Work Mode

On-site

Job Type

Full Time

Job Description

We are looking for candidates from Fintech / Banking Industry only

Key Roles and Responsibilities:

operational efficiency

onboarding process,

end to end NACH settlement process, Coordination with NPCI, CERSAI etc. is

data reporting and relevant MIS are published

Customer Servicing & Grievance Handling redressal

Automation Initiatives and Process Excellence:

project implementation to streamline processes, introduce automation enablers, improve customer experience and reduce operational costs.

Build and implement SOP

People and Compliance Focus:

• Lead the operations team ensuring a culture of innovation and continuous improvement.

operational processes are compliant with regulatory requirements

• Cross functional collaboration with sales & tech to execute operational strategies that align with overall business goals.

Ideal Candidate Profile

1. Pedigree : B.E./ B. Tech/Tech background with 10-15 years of experience of working in large scale operations/ payment operations.

Experience in fintech industry/digital lending expertise/Supply chain business/B2B lending would be given due weightage

3. Keep track of digital trends and identify usage of futuristic enablers that can be adopted by the platform

4. Leadership and people management

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Personal Settings

Head of Operations

Experience & Salary

Skills Required

Work Mode

Job Type

Job Description

We are looking for candidates from Fintech / Banking Industry only

Key Roles and Responsibilities:

operational efficiency

onboarding process,

end to end NACH settlement process, Coordination with NPCI, CERSAI etc. is

data reporting and relevant MIS are published

Customer Servicing & Grievance Handling redressal

Automation Initiatives and Process Excellence:

project implementation to streamline processes, introduce automation enablers, improve customer experience and reduce operational costs.

Build and implement SOP

People and Compliance Focus:

operational processes are compliant with regulatory requirements

Ideal Candidate Profile

Experience in fintech industry/digital lending expertise/Supply chain business/B2B lending would be given due weightage

More Jobs at The Reliable Jobs