Head of Operations

This is a remote position.

About AccurKardia

AccurKardia is redefining how cardiovascular and broader health diagnostics are delivered by establishing ECG as the first broad digital biomarker — transforming how health more broadly, not just heart health, is monitored, managed, and understood. Our AI-driven platform powers real-time ECG interpretation for major hospitals and health systems across the U.S., making preventive and precise cardiac care accessible at scale.

Role

We are looking for a Head of Mission Operations — an experienced, systems-driven operator who can orchestrate people, technology, and process in a live, regulated healthcare environment. This role sits at the center of AccurKardia’s execution engine. You will work directly with the Co-Founder & COO and company leadership to ensure every clinical deployment, data pipeline, and product release runs predictably, safely, and flawlessly. It is both a command and orchestration role — ideal for someone who thrives in complexity, balances precision with urgency, and takes pride in building systems that directly impact patient lives.

Key Responsibilities:

• Operational Orchestration: Own cross-functional delivery across engineering, product, QA, and clinical operations — ensuring synchronization between technical and customer-facing teams. • Deployment Management: Plan and oversee clinical and partner rollouts, managing timelines, dependencies, and on-site or remote go-lives with zero-surprise execution. • Systems & Process Design: Build scalable operating rhythms — daily stand-ups, QA reviews, issue-tracking frameworks, and operational dashboards for leadership visibility. • Compliance & Quality: Partner with Engineering, AI, and Product leadership to ensure adherence to FDA, HIPAA, and other regulatory requirements through disciplined documentation and process integrity. • Continuous Improvement: Identify operational bottlenecks early, implement countermeasures, and institutionalize learning loops across deployments. • Stakeholder Communication: Serve as the operational point of contact for internal teams and external hospital partners — translating complex updates into clear, actionable communication.

Skills & Competencies

• Systems Thinking: Ability to connect technical, clinical, and operational variables into one coherent model. • Execution Discipline: Operates calmly and decisively under pressure; detail-oriented without losing perspective. • Analytical Precision: Data-driven decision-maker who uses metrics to guide prioritization. • Cross-Functional Empathy: Can communicate fluently with engineers, clinicians, and executives alike. • Operational Creativity: Builds structure in ambiguous environments and simplifies the complex. Requirements Experience & Background • 5–10 years in operations, program delivery, or systems management within technology, healthcare, or regulated industries. • Has led multi-stream projects or deployments (e.g., Accenture, Deloitte, high-growth health-tech, or SaaS environments). • Proven ability to manage delivery under high stakes with minimal oversight. • Integrity & Accountability: Relentless about quality, compliance, and mission alignment.