Head of Operations

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About Us:

climate-tech manufacturing and services startup

Operations Head (VP – Supply Chain & CaaS)

What You’ll Do:

• Develop and execute a

  PAN-India supply chain strategy

  — integrating manufacturing, warehousing, and logistics for cost efficiency and reliability
• Oversee end-to-end

  Cooling-as-a-Service (CaaS) operations

  , ensuring uptime, panel utilization, and customer satisfaction
• Establish and standardize

  SOPs and ERP-driven workflows

  across manufacturing, dispatch, inventory, and reverse logistics
• Lead

  Sales & Operations Planning (S&OP)

  to align demand forecasts with production and capacity
• Partner cross-functionally with

  Sales, Finance, Product, and R&D teams

  to align operations with revenue, cost, and innovation goals
• Build and lead a

  national operations team

  , managing vendors, regional hubs, and 3PL partners
• Drive continuous improvement through data-driven insights, Lean methodologies, and performance dashboards

You Might Be a Fit If You:

• Have

  5–7 years of experience

  in

  supply chain, logistics, or operations

  , preferably in FMCG, Q-commerce, cold chain, or manufacturing
• Have managed

  multi-city, temperature-controlled operations

  or service-based networks
• Bring strong expertise in

  ERP systems, forecasting tools, and operational analytics

  (Power BI, Zoho, or similar)
• Combine analytical rigor with on-ground agility — able to make quick, informed decisions
• Have proven leadership skills and can scale teams, systems, and vendor networks effectively
• Are entrepreneurial and thrive in fast-moving, mission-driven environments