Head of Engineering & R&D (Global B2B SaaS Platform)

Job ID:

Required Travel

Managerial - Yes

Location: India- Pune (Amdocs Site)

Who are we?

Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers' innovative potential, empowering them to provide next-generation communication and media experiences. Our 30,000 employees accelerate service providers' migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations.

The Role: Strategic Leadership & SaaS-Native Scaling

strategic, business, and operational leadership

Key Responsibilities: Multi-Cloud, Agility & End-to-End Value

This leader must deliver end-to-end value with an unyielding focus on modern SaaS practices, speed, and technical architecture.

SaaS Delivery, Agility, and Value Acceleration

• Rapid Cadence & End-to-End Value:

  Drive the organization to implement and adhere to

  SaaS-native project delivery models

  and development cycles to ensure continuous integration, rapid deployment, and a high-quality production cadence. Successfully shift customer value realization from long-term programs to

  months or weeks

  .

• Agile Transformation:

  Champion

  organizational agility

  and modern methodologies across all R&D and engineering teams, optimizing the project execution model for velocity, reliability, and iteration.

• Monetization & High-Value Services:

  Integrate the R&D roadmap with business models, explicitly supporting the implementation of

  paid consulting for high value services

  and other monetization strategies.

Technology, Architecture, and Cloud-Native Innovation

• Multi-Cloud & Cloud-Native:

  Define the engineering strategy to leverage

  Multi-Cloud environments

  and

  Cloud-Native tools

  (e.g., containers, serverless) to build platforms that ensure high scalability, resilience, and cost-efficiency (a core expectation in B2B SaaS).

• Domain Expertise:

  Direct R&D and product development efforts across critical Telco SaaS domains, including

  eSIM

  , robust

  Subscription Platforms

  ,

  Telco-in-a-Box solutions

  , and advanced

  configuration

  management tools.

• Platform Ideation:

  Lead the development of flagship platforms, including the

  Low Code Experience Platform

  (best-of-breed, no vendor lock-in) and the

  Customer Engagement Platform

  (next-generation Telco CRM).

Global Operations and Functional Alignment

• Global Team Management:

  Lead and manage diverse

  global teams

  (200+ people across Israel, India, US, France, Cyprus), translating strategic direction into high-level workforce and organizational structure plans.

• R&D, SI, PSO, and DevOps Leadership:

  Provide comprehensive leadership across core functions:

  Research & Development (R&D)

  ,

  Professional Services Operations (PSO)

  ,

  System Integration (SI)

  , and

  DevOps

  to ensure tight alignment between product development and successful customer deployment.

• Strategic Oversight:

  Demonstrate the

  ability to Zoom in and out

  to partner with peer units (market, product) to define unit strategy, translate it into operational plans, and manage stakeholders in an evolving, matrix ecosystem.

All you need is...

• Experience at Scale:

  Minimum 12 years' experience, with a minimum of 3 years' experience in

  leading large groups (200+ people)

  through R&D and software development cycles.

• SaaS and Scaling Track Record:

  Proven track record in scaling up (2x, 3x, 4x growth)

  —building teams and processes for successful global scaling, with

  mandatory experience in delivering high-quality projects at scale in a SaaS-native manner

  .

• Product Delivery:

  Proven track record in leading development projects and

  delivering whole products or solutions to the market

  .

• Technical & Methodological Expertise:

  Deep Technical Understanding, and proven experience in

  software development methodologies, principles, procedures, software management

  , and support tools and services.

• Education:

  Computer Science degree or equivalent information technology, management information systems, software engineering, and networking.

• Global Context:

  Experience with global IT companies is an added advantage.

Why you will love this job:

• Use your influence, leadership skills, and propensity for delivering strategy to positively impact the outcomes for a large customer base for a global leader.
• You will be able to use your outstanding customer relationship building skills to shine on a large scale.
• This is an opportunity to work in multinational environment for the global market leader in its field.
• We are a dynamic, multi-cultural organization that constantly innovates and empowers our employees to grow. Our people our passionate, daring, and phenomenal teammates that stand by each other with a dedication to creating a diverse, inclusive workplace!
• We offer a wide range of stellar benefits including health, dental, vision, and life insurance as well as paid time off, sick time, and parental leave!

#LI-DNI

Amdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce