Head Inside Sales

Role & responsibilities

#Customer Engagement and Acquisition:

• Reach out to potential or existing K-12 schools to introduce ERP software solutions.
• Utilize various channels to generate sales leads and opportunities within the education sector.
• Address inquiries and provide information about the ERP software and its benefits to schools.

#Product Knowledge and Consultative Selling:

• Possess in-depth knowledge of the ERP software solution and its benefits for K-12 schools.
• Conduct needs assessments and tailor sales presentations to address the specific requirements of each school.
• Educate clients on the value proposition of the ERP software and its potential impact on their operations.

#Sales Process Management:

• Conduct needs assessments and gather requirements from schools to tailor software solutions.
• Negotiate pricing and terms in collaboration with sales leadership to finalize deals.
• Ensure accurate documentation of customer interactions and progress in CRM systems.

#Sales Strategy and Planning:

• Develop and execute strategic sales plans to achieve company sales targets and expand market share in the K-12 education sector.
• Analyze market trends, competitor activity, and customer needs to identify sales opportunities and develop effective sales strategies.
• Set sales targets, quotas, and KPIs for the in-house sales team and monitor performance against goals.

#Team Leadership and Management:

• Train, mentor, and motivate a high-performing in-house sales team.
• Provide leadership, guidance, and support to sales representatives to help them achieve their individual and team sales targets.
• Conduct regular performance evaluations, provide constructive feedback, and implement strategies for continuous improvement.

#Market Analysis and Optimization:

• Analyze market trends and competitor activities to identify opportunities for product enhancement and differentiation.
• Collaborate with marketing teams to create targeted campaigns and initiatives to drive inbound sales.

#Relationship Building & Retention:

• Build and maintain strong relationships with key stakeholders in K-12 schools, including administrators, principals, and IT decision-makers.
• Identify customer needs, understand pain points, and provide tailored solutions to meet their requirements.
• Act as a primary point of contact for clients, addressing inquiries, resolving issues, and ensuring overall customer satisfaction.
• Proactively engage with clients to understand evolving needs and facilitate subscription renewals.

#Sales Process Optimization:

• Implement and optimize sales processes, workflows, and systems to maximize efficiency and productivity.
• Utilize CRM software to track sales activities, pipeline management, and reporting.
• Identify areas for process improvement and implement solutions to enhance the effectiveness of the sales team.

#Collaboration and Communication:

• Collaborate cross-functionally with marketing, product development, and customer support teams to align sales efforts with overall business objectives.
• Communicate sales strategies, goals, and performance metrics to senior management and other stakeholders.

#Reporting and Compliance:

• Provide regular reports on sales performance, forecasts, and market insights to senior management.
• Ensure adherence to company policies, procedures, and ethical standards in all sales activities.

#Continuous Learning and Development:

• Stay informed about developments in the ed-tech industry and best practices in sales methodologies.
• Facilitate training programs to enhance the skills and knowledge of the sales team.

Preferred candidate profile

Strong leadership and management abilities.

• Excellent communication and interpersonal skills.
• Deep understanding of the K-12 education sector.
• Proven track record in B2B sales, preferably in the education technology industry.
• Strategic thinking and analytical capabilities.
• Ability to thrive in a fast-paced, dynamic environment.
• Results-oriented mindset with a focus on achieving sales targets.
• Proficiency in CRM software and sales analytics tools.
• Commitment to continuous learning and professional development.