Head Events & Operations

DESIGNATION: Head - Events & Operations

ROLE OVERVIEW:

Head (Operations & Events) is a leadership role within the IC3 Movement responsible for overseeing the operations and execution of IC3s global events. This role involves managing a

diverse portfolio of managing end to end project management and ensuring smooth logistics for

event operations from start to finish. The ideal candidate will be a highly organized, proactive, and experienced manager, able to juggle multiple tasks in a fast-paced environment while maintaining a high standard of quality and professionalism.

RESPONSIBILITIES:

1. Project Management:

Develop comprehensive event timelines and micro plans, detailing each stage of event planning and preparation and delivery.

Coordinate all pre- and post-event activities to ensure consistent success across all initiatives.

Ensure projects are completed on time and within budget.

Oversee project documentation and maintain accuracy.

Identify potential risks in project plans and implement mitigation strategies to minimize disruptions.

Assign and track roles and responsibilities to team members to ensure smooth execution.

Skilled at managing change initiatives and guiding teams through transitions effectively.

Optimize processes and identify new project opportunities.

Implementing new and necessary technologies.

Analyze project data and make informed decisions.

2. Event Planning and Execution:

Lead the planning, execution, and oversight of all IC3 Movement events, including the Annual IC3 Conference and all IC3 Regional Conferences.

Manage all logistics for the events, coordinating with external vendors, venues, and internal teams.

Ensure seamless integration of event elements by collaborating closely with communications, partnerships, and host Institutions.

3. Logistics and Operations Management:

Oversee venue selection, logistics, event scheduling, and day-to-day coordination.

Ensure accurate materials management, signage requirements, and physical deliveries.

Conduct post-event evaluations and reporting on key outcomes and success metrics.

4. Event Technology and Platform Management:

Design and manage technical workflows for events, ensuring smooth transitions and event management.

Troubleshoot and resolve technical issues related to event platforms (e.g., Cvent, Zoom, etc.).

Document and train internal teams on vendor applications and technical tools.

5. Volunteer and Staff Management:

Recruit, train, and manage volunteers from IC3s global network to support event operations.

Provide leadership during events, ensuring all logistical elements run efficiently.

6. Customer and Vendor Relations:

Maintain excellent working relationships with external vendors, partners, and clients, ensuring professional service and high-quality results.

Deliver outstanding customer service during events, resolving any challenges promptly.

QUALIFICATIONS

EDUCATION: Bachelors degree or equivalent in Events Management, Project Management, or

a related field.

WORK EXPERIENCE: 12+ years of experience in end-to-end event planning and logistics,

with a strong focus on hybrid events and global event management. At least 2-3 years

experience in managing a team.

SKILLS:

• Expertise in event logistics, project management, and operations with a strong attention to detail.
• Excellent communication skills, both written and oral, with the ability to liaise across teams and stakeholders.
• Ability to manage multiple projects simultaneously in a fast-paced environment.
• Strong vendor management and negotiation skills.
• Proficiency in Microsoft Office; experience with event management software (Cvent,

Zoom, etc.) is a plus.

• Exceptional problem-solving ability and proactive thinking.
• Flexibility and adaptability to handle diverse tasks and dynamic situations.
• Global mindset, with experience working on international platforms.
• Demonstrate resilience under pressure.

Travel: Ability and willingness to travel to events both domestically and internationally as

required.

Additional Attributes:

• Strong leadership and team management abilities.
• Self-starter with a passion for innovation and continuous improvement in event execution.
• Professional, polished demeanor with an ability to represent IC3 in global forums and

professional networks.

Note: This role will require both domestic and international travel, as well as the ability to work

flexible hours based on event schedules across multiple time zones.

This position offers an exciting opportunity to contribute to the growth of the IC3 Movement and

make a tangible impact in global education. The successful candidate will play a pivotal role in

the success of IC3's events and initiatives, driving both operational excellence and meaningful

connections within the global educational community.

INDUSTRY: Higher Education

PRIMARY LOCATION: Ghatkopar, Mumbai, India

ORGANIZATION: IC3 Movement

COMPENSATION: Commensurate with experience

CONTACT: hr@ic3movement.com