HEAD- ERP

Job Purpose

The Head- ERP is responsible for the planning, implementation, integration, governance,

and continuous improvement of the University ERP system, ensuring seamless support to

academic, examination, accounts, HR, payroll, admissions, student lifecycle, and regulatory

reporting processes in compliance with various statutory bodies. The University’s ERP

environment is built on Microsoft technologies, including SQL Server, .NET

Framework, .NET Core, Microsoft Dynamics NAV 2013 R2 and Business Central.

How to Apply

hr@tmu.ac.in

Key Responsibilities

1. ERP Strategy & Governance

 Define and execute the ERP roadmap aligned with the University’s academic and

administrative strategy.

 Act as the single point of ownership for all ERP modules and integrations.

 Establish ERP governance frameworks, SOPs, data policies, and access controls.

2. ERP Implementation & Integration

 Lead end-to-end ERP implementation, upgrades, and version migrations.

 Ensure integration with:

o Admissions & Enrollment Systems

o Examination & Evaluation Systems

o HRMS & Payroll

o Finance & Accounts

o Library (LMS), Hostel, Transport

o Learning Management Systems (LMS)

o DigiLocker, ABC (Academic Bank of Credits), NAD, AISHE

3. Academic & Examination ERP Management

 Oversee ERP support for:

o Academic calendar setup

o Course, curriculum, and credit structures

o Examination scheduling, result processing, and grade workflows

o Transcript, degree, and certificate generation

4. Regulatory & Accreditation Compliance

 Configure ERP reports and dashboards for:

o NAAC, NIRF, AISHE, UGC, AICTE, PCI, BCI, ICAR (as applicable)

 Support audit readiness, statutory submissions, and data verification.

5. Data Management & Security

 Ensure data integrity, accuracy, and real-time availability across modules.

 Implement role-based access, audit trails, and data backup mechanisms.

 Ensure compliance with the IT Act, data privacy norms, and university policies.

6. Stakeholder Coordination

 Liaison with:

o Registrar Office

o Examination Department

o HR, Finance, Academics

o Deans, HoDs, and Administrative Heads

7. Vendor & Project Management

 Manage ERP vendors, system integrators, and AMC partners.

 Finalise SLAs, review performance, and ensure timely issue resolution.

 Control ERP budgets, licenses, and infrastructure costs.

8. Training & Change Management

 Plan and conduct ERP training programs for faculty and staff.

 Develop user manuals, FAQs, and SOP documentation.

 Drive change adoption and minimise operational resistance.

9. Reporting & Analytics

 Develop MIS dashboards for:

o Academic performance

o Student lifecycle tracking

o HR & finance analytics

 Support leadership with data-driven decision-making.

Required Qualifications

 Bachelor’s degree in Computer Science / IT / Engineering

 Master’s degree / MBA (Systems / IT) – Preferred

Experience

 10–15 years of experience in ERP/ IT Systems

 Minimum 5+ years in a leadership role in a University/ Education ERP

 Hands-on experience with University ERP platforms

Key Skills & Competencies

 University academic & administrative process knowledge

 ERP implementation & lifecycle management

 Regulatory reporting & compliance systems

 Project & vendor management

 Data analytics & MIS reporting

 Stakeholder communication & leadership

 Problem-solving and decision-making