895 Guest Services Jobs - Page 23

GRE DUTIES AND RESPONSIBILITIES: Welcome guests during check-in and give a fond farewell to guests while checkout. Handling guest complaints and concerns in an efficient and timely manner. Overseeing VIP guests, arrivals and departures. Coordinating and multi-tasking job duties in a busy environment. Should possess detailed information about the Restaurant. Providing excellent customer service as per Restaurant standards. Greeting guests as they enter and exit the Restaurant. Providing information regarding the Restaurant, town attractions, activities, etc. Check on VIP reservations, and complete their pre-registration formalities. Allocate Table to all arriving guests. Maintain up-to-date i...

You will be responsible for managing all front office operations efficiently in a hospitality setting to ensure exceptional guest experiences. This includes supervising and training front desk staff, handling guest check-ins and check-outs, ensuring smooth communication between departments, conducting night audits, and resolving any discrepancies. Additionally, you will be expected to implement and maintain guest service standards and utilize phone systems for handling inquiries and reservations. The ideal candidate for this role should have prior experience in hospitality management, preferably in a resort or hotel setting. Proficiency in phone etiquette and guest services, familiarity with...

As an Assistant Front Office Manager, you will play a crucial role in supporting the Front Office Manager in overseeing front office operations and supervising staff members daily. Your responsibilities will encompass managing various front office areas including Bell/Door Staff, Switchboard, and Guest Services/Front Desk. It will be your duty to collaborate with managers and employees to ensure a smooth check-in and check-out process, guarantee guest and employee satisfaction, and optimize the financial performance of the department. To qualify for this position, you should possess a high school diploma or GED along with at least 2 years of experience in guest services, front desk, or a rel...

Position: Guest Relation Executive (GRE) Experience: 2+ years Location: Noida Preferred Industry (if any): Aviation, Hospitality Gender preference: Female About Role: Guest Relations Executive is responsible for providing a welcoming and positive experience for clients visiting a sales office or property site. This role involves greeting visitors, addressing inquiries, coordinating site visits, and maintaining a professional and organized environment. Job Description: - Should have a pleasing personality. - Attending walk-in customers and taking them around the property. - Assist them in completing all the initial paperwork. - Fixing appointments of the clients with the sales and CRM team. -...

Job Summary We are seeking a Guest Service Agent to join our team at a prestigious hotel. The ideal candidate will be the first point of contact for guests, providing exceptional service and ensuring a memorable stay. Responsibilities Greet guests upon arrival and assist with check-in and check-out procedures Handle guest inquiries, requests, and complaints promptly and professionally Provide information about hotel facilities, services, and local attractions Manage reservations and room assignments efficiently Maintain a neat and tidy reception area Answer phone calls and direct them to the appropriate department Assist with administrative tasks as needed Experience Previous experience in a...

Job Summary: We are looking for a well-spoken and customer-oriented Guest Relation Executive to manage and enhance the client and visitor experience at our site/office. The ideal candidate will be the first point of contact, responsible for maintaining a welcoming environment and ensuring smooth coordination between clients, internal teams and vendors. Key Responsibilities: • Greet and welcome guests, clients, and walk-in visitors professionally. Manage the front desk, maintain visitor records, and ensure hospitality protocols are followed. Handle incoming calls, emails, and appointment scheduling. Coordinate with the sales, admin, and site teams for smooth client visits. Maintain cleanlines...

The Food & Beverage (F&B) Captain will play a vital role in ensuring that the service standards in a restaurant or any dining establishment are met and exceeded. They will be responsible for essentially for leading the front-of-house team, ensuring smooth operations and excellent customer service. Job Type: Full-time Pay: ₹20,000.00 - ₹22,000.00 per month Benefits: Commuter assistance Food provided Provident Fund Schedule: Rotational shift Supplemental Pay: Performance bonus Work Location: In person

The Front Office Manager plays a crucial role in the hospitality industry, particularly at a resort in Ooty, Tamil Nadu. As the Front Office Manager, you will be entrusted with the responsibility of supervising all front desk operations to ensure exceptional guest experiences. Your primary focus will be on managing the front office team, handling guest check-ins and check-outs, reservations, and overall guest satisfaction while upholding high service standards at the resort. Your key responsibilities will include overseeing front office operations to facilitate smooth check-ins and check-outs, warmly greeting guests and efficiently addressing their inquiries, requests, and complaints. You wi...

The Duty Manager at Baywatch Resort Goa is responsible for overseeing daily operations, ensuring smooth guest services, and efficient resort functions. Your role involves demonstrating leadership, problem-solving skills, and a strong commitment to guest satisfaction. As the key point of contact for both guests and staff during your shift, you will coordinate and supervise all resort departments for effective functioning. Ensuring a high standard of guest satisfaction is crucial. Address guest concerns, complaints, and requests promptly and professionally. Handle guest issues or complaints that may arise, escalating when necessary. Supervise guest check-in/check-out processes to ensure adhere...

Leadership and Supervision: Captains lead and manage teams, whether it's a ship's crew, restaurant staff, or other personnel. Safety and Security: Ensuring the safety of passengers, crew, and property is paramount, requiring adherence to regulations and procedures. Operations Management: This includes tasks like navigating vessels, managing dining room operations, or overseeing food and beverage service. Customer Service: Captains often interact with customers, addressing concerns, and ensuring a positive experience. Maintenance and Repair: Depending on the context, captains may be responsible for maintaining equipment, vessels, or other operational assets. Problem Solving: Captains must be ...

Additional Information Job Number 25122992 Job Category Rooms & Guest Services Operations Location Fairfield by Marriott Goa Calangute, H No 1/72C Gaurawaddo, Calangute, Goa, India, 403516 Schedule Full Time Located Remotely? N Position Type Management JOB SUMMARY Entry level management position that is responsible for leading and assisting with the successful completion of daily shift requirements. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Strives to ensure guest and employee satisfaction and achieve the operating budget. Assists in completing financial and administrative responsibilities. CANDIDATE PROFILE Education and Experience High school di...

Manage guest queries in a timely and efficient manner. Represent needs of the team. Ensure compliance of brand standards. Be environmentally aware. Assist Food and Beverage management with achieving financial targets. Assist Food and Beverage management with training and development of team members. Assist with annual and mid-year appraisals with team members under your responsibility. Supervise Food and Beverage Outlet operations. Communicate and delegate tasks to the team. Job Type: Full-time Benefits: Food provided Ability to commute/relocate: Kamrup Metro, Assam: Reliably commute or planning to relocate before starting work (Required) Experience: hotel work: 5 years (Preferred) work: 1 y...

Hiring for Guest Relations Executives, Hostess. A self-directed professional with a growth mind-set and hunger to take ownership of the guest experience. Position: Hostess/ Guest Relations Executive Reports to: Restaurant Manager Qualification: Hospitality management or equivalent Experience: 1-3 Years Location: Lower Parel, Churchgate , Mumbai. Job description: · Review arrival lists to welcome guests · Attend to special guests and answer their inquiries · Provide information about amenities, area and venues and promote services · Anticipate guest needs and build rapport with customers. · Manage online & in person reservations. · Offer assistance with certain tasks · Address customer compla...

Key Responsibilities: Greet guests warmly and ensure a high level of hospitality and customer service. Supervise and coordinate the activities of service staff. Ensure prompt, efficient, and courteous service in all F&B outlets. Take accurate food and beverage orders and ensure timely delivery. Maintain cleanliness and organization of the dining area. Ensure compliance with hygiene, health, and safety standards. Handle guest complaints or feedback efficiently and professionally. Assist in training and guiding new or junior team members. Monitor inventory levels and report shortages to the manager. Coordinate with kitchen staff to ensure proper communication of orders. Upsell food and beverag...

Front Office - Guest Services Agent required. Food and accommodation provided. Chemmanur International Holidays and Resorts Limited Job Type: Full-time Pay: ₹14,000.00 - ₹16,000.00 per month Benefits: Food provided Experience: Front Office: 1 year (Preferred) Work Location: In person

As the Assistant Front Office Manager at Fairfield By Marriott Hyderabad Gachibowli, your primary responsibility will be to assist the Front Office Manager in overseeing the daily operations of the front office department. This includes supervising staff in areas such as Bell/Door Staff, Switchboard, and Guest Services/Front Desk. Your role will involve working closely with managers and employees to ensure efficient check-in and check-out processes, ultimately aiming to enhance guest and employee satisfaction while maximizing the financial performance of the department. To qualify for this position, you should possess a high school diploma or GED along with at least 2 years of experience in ...

As a member of the Rooms & Guest Services Operations team at Renaissance Lucknow Hotel in Lucknow, Uttar Pradesh, India, you will be part of a dynamic and inclusive work culture where people are valued. Marriott International, our employer, is committed to providing equal opportunities and believes in hiring a diverse workforce. We are dedicated to preventing discrimination based on legally protected characteristics, such as disability status and veteran status. At Renaissance Hotels, we believe in helping our guests experience the true essence of the local area they are visiting. Our guests come to discover the unexpected, immerse themselves in a new culture, or simply make the most of thei...

Take food orders Serve Guests Take Reservation Clear Tables Good English Communication Skills Prior Experience in Fine Dining

JOB SUMMARY Under the direction of Seniors to continually strive for the development of sales clientele sales in the restaurant by maintaining the highest standards in Guest handling as per the predecided in the Standard Operating Procedures Established Duties Ø To abide by the rules and regulation of the Hotel Ø To abide by the mission statement Ø To receive and seat the Guest in a professional manner Ø To ensure to present clean and presentable menus are presented to the Guest Ø Reserving table as per Guest preference Ø Helping team members whenever required Ø To maintain proper records of bookings made in restaurant Ø To do suggestive selling in order to up sell Ø To take orders as per th...

Job Summary: We are seeking a well-groomed, poised, and customer-focused Hostess to be the welcoming face of our fine dining restaurant. As the first point of contact for guests, you will play a key role in creating memorable first impressions, managing reservations, and ensuring a smooth flow of guests within the dining area. Key Responsibilities: Greet guests warmly as they enter the restaurant with a professional and friendly demeanor Manage reservations and seating arrangements efficiently using a reservation system (e.g., OpenTable) Escort guests to their tables and ensure a smooth handoff to the service team Maintain an organized waiting list during peak times and communicate estimated...

At Sliceinn, we’re reimagining the way modern travelers book their stays—with speed, intention, and a human touch. As we grow, we’re looking for a full-time Central Sales & Reservations Executive who thrives in fast-paced environments, loves speaking to people, and knows how to convert curiosity into confirmed bookings. Whether it’s an inquiry over WhatsApp, a DM on Instagram, or a call from a returning guest, you’ll be the voice behind the scenes making sure every potential guest gets the information they need—fast, friendly, and on-brand. From managing OTA platforms to optimizing occupancy and tailoring experiences, you’ll balance targets with thoughtful service. If you enjoy working in dy...

The Reservations Executive is responsible for handling all reservation inquiries and ensuring efficient and accurate booking processes for Akoya Hotels. This role plays a crucial part in maximizing revenue and providing exceptional customer service to guests. The Reservations Executive embodies Akoya's commitment to boutique luxury and 5-star service. Responsibilities: Handle incoming reservation requests via phone, email, and online booking platforms. Process reservations accurately and efficiently, ensuring all guest information is entered correctly. Provide detailed information about Akoya Hotels, including room types, amenities, rates, and special offers. Upsell and cross-sell hotel serv...

We are looking for the position of Guest_Service_Associate Cococart Ventures Pvt Ltd Currently hiring for Mumbai_Goregaon Key_Responsibilities: 1.Greeting & Welcoming Guest. 2.Enhancing Guest Satisfaction. 3.Knowledge on products, promotions & offers. 4.Up-selling of products. 5.Following SOP laid by the organization. 6.Maintain cleanliness of the outlet all the time. 7.System handling of billing. 8.Inventory management. 9.Handling guest grievance. 10.Collaborating with team members to achieve targets. Candidate_Profile: 1. Min 06 month to 2 Years experience in Retail /QSR / Hospitality / Food_industry with mandatory sales experience. 2.Good Communication Skills. 3.Team Player. 4.Result orie...