895 Guest Services Jobs - Page 24

As a Guest Service Associate, you will be the first point of contact for our guests, ensuring their experience is welcoming and trouble-free. You will handle various guest services, including reservations, check-ins, and resolving any issues that arise to provide an exceptional customer experience. Responsibilities Greet and welcome guests as they arrive. Assist with check-ins and check-outs in a timely and efficient manner. Handle guest inquiries and resolve complaints promptly. Provide guests with information about the facilities, services, and local attractions. Maintain accurate records of guest interactions and transactions. Ensure the lobby and other guest areas are clean and well pres...

As a Guest House Caretaker at Manipal Dot Net Private Limited, you will play a crucial role in ensuring the smooth operation and exceptional guest experience at our company-owned guest house. Your responsibilities will encompass various aspects such as guest services, maintenance, and administration to uphold a welcoming and comfortable environment for our guests. Your primary focus will be on delivering excellent guest services by welcoming and assisting guests during check-in and check-out procedures, creating a warm and friendly atmosphere. Promptly addressing guest inquiries, requests, and concerns is essential to maintain a high level of customer satisfaction. In terms of housekeeping a...

The job is an entry-level management position in the Rooms & Guest Services Operations department at Four Points by Sheraton Ahmedabad. As a management team member, your primary responsibility will be to lead and assist in the successful completion of daily shift requirements in the front office areas, including Bell/Door Staff, Switchboard, and Guest Services/Front Desk. Your goal will be to ensure high levels of guest and employee satisfaction while achieving the operational budget targets. You will also be involved in completing financial and administrative responsibilities to support the smooth functioning of the department. To qualify for this position, you should have a high school dip...

Job Opening: Supervisor – Centre Operations Location: NESCO, Mumbai Type: Full-Time | Permanent Eligibility: 2+ years’ experience in Retail/Hospitality/Hotel Management Preferred: IHM or Retail Operations background Skills Required: Strong supervision and leadership Proficient in English (mandatory) and Hindi Excellent communication (written and verbal) Guest service-oriented Coordination and multitasking skills Basic computer knowledge (Email, MS Word, POS, etc.) Responsibilities: Supervise centre staff and daily operations Ensure guest satisfaction Hiring, training, and performance review Resolve issues with HR support Perks & Benefits: Double wages on national holidays 24 paid leaves post...

F & B Service Captain , Steward , Guest Service Associate Job Type: Full-time Pay: ₹17,000.00 - ₹25,000.00 per month Experience: total work: 1 year (Preferred) Work Location: In person

Company Description Accor is a multinational hospitality company headquartered in France. It's one of the largest hotel groups globally and operates in over 100 countries. Accor was founded in 1967 by Paul Dubrule and Gérard Pélisson. It initially focused on the motel-hotel market in France and expanded internationally in the 1970s and 1980s. Over the years, it has grown through acquisitions and diversification. Accor operates a wide range of hotel brands covering various segments of the market, from luxury to budget. Some of its well-known brands include Sofitel, Raffles, Fairmont, Novotel, ibis, Mercure, and many others. Job Description Join our dynamic team as a Guest Service Associate - ...

Additional Information Job Number 25121601 Job Category Sales & Marketing Location Four Points by Sheraton Hotel & Serviced Apartments Pune, 5th Mile Stone, Pune, Maharashtra, India, 411014 Schedule Full Time Located Remotely? N Position Type Management JOB SUMMARY Responsible for proactively soliciting and managing large group/catering related opportunities with significant revenue potential. Manages group/catering opportunities not handled by an Event Booking Center (EBC). Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team related revenue goals. Verifies business is turned over properly and in a timely fashion for proper service delivery...

Restaurant Captain – Key Job Responsibilities: Greet guests warmly and escort them to their tables. Present menus, explain daily specials, and answer questions regarding food and beverages. Take food and beverage orders accurately and ensure timely service. Supervise and coordinate activities of waitstaff to ensure smooth service. Monitor food presentation and ensure high standards of quality and hygiene. Handle guest complaints or concerns promptly and professionally. Train and guide new service staff to maintain service standards. Ensure tables are properly set and clean at all times. Maintain knowledge of restaurant offerings, promotions, and special events. Coordinate with kitchen and ba...

Welcome and seat guests courteously Present menu and take food & beverage orders accurately Serve food and drinks promptly and professionally Handle guest queries and special requests Maintain cleanliness of tables and service areas Ensure a pleasant dining experience for all guests Job Types: Full-time, Permanent, Fresher Pay: ₹14,500.00 - ₹22,000.00 per month Benefits: Food provided Provident Fund Supplemental Pay: Yearly bonus Work Location: In person Speak with the employer +91 7695072439

The Assistant Front Office Manager plays a crucial role in supporting the Front Office Manager in overseeing all front desk and guest services operations within the Front Office / Guest Services department. You will be responsible for ensuring efficient check-in/check-out procedures, handling guest issues, coordinating with other departments, and upholding high standards of hospitality and customer service. Your key responsibilities will include supervising the front desk team to guarantee smooth and professional operations, monitoring guest check-in and check-out procedures, and promptly addressing any service gaps or guest complaints to maintain satisfaction. You will also support the trai...

As a member of the Putappa group of Hotels, you will be responsible for the comprehensive oversight and operation of a hotel. This includes managing guest services, overseeing staff, and implementing financial planning strategies. You will play a key role in ensuring the smooth functioning of the hotel and maintaining high standards of service. This is a full-time position with benefits that include food provision, health insurance, paid sick time, and Provident Fund contributions. The schedule for this role is during the day shift, allowing for a healthy work-life balance. In addition to the standard benefits, there is also a performance bonus component to reward your hard work and dedicati...

The entry-level management position is responsible for leading and assisting in the successful completion of daily shift requirements in front office areas such as Bell/Door Staff, Switchboard, and Guest Services/Front Desk. The primary goal is to ensure guest and employee satisfaction while achieving the operating budget. The role involves assisting in financial and administrative responsibilities. The ideal candidate should have a high school diploma or GED with 2 years of experience in guest services, front desk, or a related professional area. Alternatively, a 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or a relate...

The Sheraton Grand Bengaluru Whitefield Hotel and Convt is looking for an Entry Level Management candidate in the Rooms & Guest Services Operations department. As a Management Position, your primary responsibility will be to lead and assist in the successful completion of daily shift requirements in the front office areas including Bell/Door Staff, Switchboard, and Guest Services/Front Desk. Your goal will be to ensure guest and employee satisfaction while also achieving the operating budget. Additionally, you will be involved in completing financial and administrative responsibilities. To be considered for this role, you should have a high school diploma or GED with at least 2 years of expe...

Required Skills & Qualifications: Freshers are welcome 0-1 year of experience in reservations, hospitality, or a related field. Strong communication skills in English (knowledge of additional languages is a plus). Basic knowledge of reservation systems and booking management software. Ability to handle multiple tasks efficiently in a fast-paced environment. Attention to detail and a customer-first mindset. Key Responsibilities: Handling Reservations and Booking Management Process and confirm reservations across multiple booking channels. Update guest details, ensure accurate documentation, and manage payment collection. Handle modifications, cancellations, and refunds as per company policies...

Hotel receptionist for 24 hours job Job Types: Full-time, Permanent Pay: ₹14,000.00 - ₹20,000.00 per month Benefits: Cell phone reimbursement Supplemental Pay: Commission pay Performance bonus Yearly bonus Work Location: In person

Meeting and greeting with Guest at the reception , making sure they are comfirtable at the rooms Reports to front office manager Job Type: Full-time Pay: ₹20,000.00 - ₹30,000.00 per month Benefits: Food provided Schedule: Day shift Ability to commute/relocate: Bangalore City, Karnataka: Reliably commute or planning to relocate before starting work (Preferred) Experience: hotel industry: 5 years (Required) Work Location: In person Speak with the employer +91 9916100018 Expected Start Date: 01/09/2025

Job Role and Responsibilities: Familiar with Webline or IDS (preferred) Check guests in and out of their rooms Store any luggage guests have Answer the phone and direct the call Take reservations on the phone Maintain the record of guests who have checked in and out. Answer any questions guests have Make recommendations for activities and restaurants Arrange transportation for guests Experience: One or more years in Front Office (preferred) Job Types: Full-time Pay: Upwards of ₹15,000.00 per month Schedule: Rotational shift (Day shift + Night Shift) Education: Bachelor's (Preferred) Experience: total work: 1 year (Preferred) Language: Hindi (Preferred) English (Preferred) Job Type: Full-time...

1. Greet and welcome guests: Greet guests warmly and escort them to their tables. 2. Manage reservations: Take reservations and manage the reservation book to ensure maximum table utilization. 3. Seat guests: Seat guests according to their preferences and table availability. 4. Coordinate with servers: Communicate with servers to ensure that guests receive prompt and attentive service. 5. Maintain waiting list: Manage the waiting list and notify guests when their tables are ready. 6. Handle guest complaints: Listen to and resolve guest complaints in a professional and courteous manner. 7. Maintain host stand: Keep the host stand area clean and organized, including menus, reservation books, a...

Restaurant Steward – Key Job Responsibilities: Greet guests warmly and escort them to their tables. Present menus, explain daily specials, and answer questions regarding food and beverages. Take food and beverage orders accurately and ensure timely service. Handle guest complaints or concerns promptly and professionally. Ensure tables are properly set and clean at all times. Maintain knowledge of restaurant offerings, promotions, and special events. Coordinate with kitchen and bar staff to ensure efficient workflow. Prepare daily sales reports and provide feedback to management. Promote a pleasant dining experience and encourage guest retention. Job Types: Full-time, Permanent Pay: ₹14,000.0...

We are looking for a presentable and well-mannered individual to assist in welcoming clients by offering drinks and refreshments during their visit to our office. The candidate will ensure a clean, polite, and professional environment while representing the company with warmth and courtesy. Key Responsibilities: Welcome clients and guests with a polite and professional attitude. Serve water, tea, coffee, or snacks as required. Ensure cleanliness and hygiene in the client waiting and serving areas. Prepare refreshments in advance for scheduled client meetings. Coordinate with the front desk or admin team for timely service. Maintain proper stock and cleanliness of serving utensils and pantry ...

The Studio’s Front Desk Associate is responsible for driving sales while providing exceptional customer service to the Studio’s clients. Roles & Responsibilities: Maintain an upbeat and positive demeanour. Must be approachable, enthusiastic, knowledgeable and well spoken. Prepare front desk and studio for client arrivals to include sign in sheets and studio map. Greet and check in clients to include registering new clients, accepting and reconciling payments. Answer phones in professional manner and response to WhatsApp groups or texts promptly while utilizing resourcefulness and business acumen. Delivering exceptional customer service should always be front of mind. Ensure towels are collec...

The Finance & Accounting department at The Westin Pune Koregaon Park is currently seeking a Full Time employee to join our team. As a member of our non-management staff, you will be responsible for adhering to all company policies and procedures, maintaining a clean and professional appearance, and upholding the confidentiality of proprietary information and company assets. Your role will involve addressing guests" service needs in a professional and timely manner, using clear and professional language when communicating with others, and handling written documents, telephone calls, and emails with appropriate etiquette. Additionally, you will be expected to assist with moving, lifting, carry...

The role of Reservations Sales Manager at Renaissance Goa Hotel involves overseeing reservations sales-related opportunities and providing guidance and training to the Reservations Sales team. As a key member of the management team, you will be responsible for maximizing revenue by actively engaging with potential business opportunities and achieving both personal and team revenue goals. Your focus will be on enhancing customer loyalty through exceptional service delivery, thereby driving customer satisfaction and growing the company's market share. To excel in this role, you should possess a high school diploma or equivalent qualification. Alternatively, a 2-year degree in Business Administ...

Additional Information Job Number 25120397 Job Category Housekeeping & Laundry Location The Westin Hyderabad Mindspace, Raheja IT Park, Hitec City, Hyderabad, Telangana, India, 500 081 Schedule Full Time Located Remotely? N Position Type Non-Management POSITION SUMMARY Responsible for greeting the guest upon their arrival, assisting with the unloading of their items in a safe manner. Deliver Laundry and Clothing to guestrooms. Position requires excellent guest service skills and availability to work a flexible schedule. Respond promptly to requests from guests, Front Desk, or At Your Service requests. Monitor the cleanliness and appearance of laundry/dry cleaning. Complete all valet tickets ...

Job Description: Captain/ Trainee Captain Responsible for operating F&B outlets assigned to him/ her. Role & Responsibilities Monitoring & ensuring F & B service operations are running smoothly. Organizing duty roster of service staff. Cost control, inventory, Training Maintaining SOP for quality. Should able to introduce innovative ideas for generating targeted sale Guest interaction, menu planning. Addressing guest requirement and reaching to them. Desired Profile: Responsible for operating F&B outlets assigned to him/ her. To recommend food and beverage service standards & implement and follow on standard operating procedure. Degree/Diploma holder of HM. Good communication skill. Work exp...