Taking care of food and beverage service Attending guests, room service Taking orders, serving food to guests Ensure smooth team work with the kitchen department Provide excellent dining experience to guests Job Types: Full-time, Fresher Pay: ₹13,000.00 - ₹18,000.00 per month Benefits: Food provided Schedule: Day shift Rotational shift Work Location: In person

Handling front office and guest relations Ensure exceptional service and and satisfaction Handle guest complaints promptly and professionally Provide information on guest queries, and offer recommendations Build relationships and rapport to create loyalty Collaborate with departments to deliver a seamless experience Job Type: Full-time Pay: From ₹18,000.00 per month Benefits: Food provided Schedule: Day shift Rotational shift Work Location: In person

Job Summary: As a Front Office Executive at Akoya Hotels, you will be the first point of contact for our guests, playing a crucial role in creating a positive and welcoming first impression. You will be responsible for ensuring smooth and efficient front desk operations, providing exceptional guest service, and handling all guest-related inquiries and requests promptly and professionally. Your dedication to guest satisfaction and meticulous attention to detail will contribute significantly to the overall guest experience and the reputation of Akoya Hotels. Responsibilities: Guest Reception and Check-in/Check-out: Warmly welcome guests upon arrival, adhering to Akoya Hotels' service standards. Efficiently manage the check-in process, including verifying reservations, collecting necessary information, assigning rooms, and issuing room keys. Provide guests with all relevant information about the hotel amenities, services, and local attractions. Handle the check-out process accurately, process payments, and bid farewell to departing guests. Ensure smooth and efficient handling of group check-ins and check-out. Guest Service and Inquiries: Act as the primary point of contact for guest inquiries, whether in person, via phone, or email, and respond promptly and courteously. Provide accurate information regarding hotel services, room features, rates, and availability. Assist guests with requests such as wake-up calls, transportation arrangements, restaurant reservations, and local information. Handle guest complaints and concerns with empathy and efficiency, escalating complex issues to the Front Office Manager when necessary, and striving for satisfactory resolution. Maintain a thorough knowledge of hotel facilities, services, and daily events to provide accurate and helpful information to guests. Telephone Operations: Answer all incoming calls in a professional and courteous manner, following Akoya Hotels' telephone etiquette. Direct calls to the appropriate departments or personnel. Take and relay messages accurately and promptly. Handle guest requests and inquiries received via telephone efficiently. Reservations and Room Management: Process room reservations, cancellations, and modifications accurately, either manually or using the hotel's property management system (PMS). Maintain up-to-date knowledge of room availability and rates. Assist the reservations department as needed to optimize occupancy. Ensure that guest preferences and special requests are noted and communicated to the relevant departments. Cash Handling and Payments: Handle guest payments accurately, whether in cash, credit card, or other forms, following established procedures. Maintain a balanced cash float and prepare daily cash reports. Process invoices and ensure accurate billing. Administrative Duties: Maintain a neat and organized front desk area. Keep accurate records of guest interactions and transactions. Assist with administrative tasks such as photocopying, faxing, and distributing mail. Monitor and maintain an adequate supply of front office stationery and materials. Prepare reports as required by the Front Office Manager. Security and Safety: Be aware of and follow hotel safety and security procedures. Report any suspicious activities or security concerns to the appropriate personnel. Ensure the security of guest room keys. Collaboration and Communication: Work collaboratively with other hotel departments, including Housekeeping, Food & Beverage, and Maintenance, to ensure seamless guest service. Communicate effectively with colleagues and supervisors, keeping them informed of relevant guest information and any issues that arise. Job Type: Full-time Pay: ₹15,000.00 - ₹18,000.00 per month Benefits: Flexible schedule Food provided Schedule: Rotational shift Supplemental Pay: Performance bonus Work Location: In person Application Deadline: 18/05/2025

Hotel Manager (Onsite) - Akoya Hotels, Hyderabad Job Summary: Akoya Hotels is seeking a highly motivated and experienced Hotel Manager to oversee the daily operations of our hotel in Hyderabad. As the Hotel Manager, you will be responsible for ensuring exceptional guest satisfaction, efficient team management, and the achievement of financial targets. You will lead and direct all aspects of the hotel's operations, maintaining high standards of service and a positive work environment. Responsibilities: Overall Hotel Operations Management: Direct and coordinate the activities of all hotel departments, including front office, housekeeping, food and beverage, sales and marketing, and maintenance. Ensure smooth and efficient daily operations. Implement and monitor hotel policies and procedures. Maintain a safe and secure environment for guests and staff. Oversee maintenance, supplies, renovations, and furnishings. Ensure compliance with licensing laws, health and safety, and other statutory regulations. Guest Experience and Satisfaction: Ensure the highest levels of guest service and satisfaction. Meet and greet guests, and address their needs and concerns. Handle guest complaints and comments in a professional and timely manner, implementing corrective actions as needed. Monitor guest feedback and implement strategies to improve customer satisfaction. Foster a guest-centric culture within the hotel. Staff Management and Leadership: Recruit, train, supervise, and motivate hotel staff. Plan work schedules for individuals and teams. Monitor staff performance and provide feedback and coaching. Foster a positive and collaborative work environment. Address staff grievances and implement disciplinary actions when necessary. Financial Management and Budgeting: Manage budgets and financial plans, and control expenditure. Set and achieve sales and profit targets. Analyze sales figures and devise market and revenue management strategies. Monitor financial performance and implement strategies to maximize profitability. Maintain statistical and financial records. Sales and Marketing: Collaborate with the sales and marketing team to develop and implement strategies to drive occupancy and revenue. Promote and market the hotel's services and facilities. Analyze market trends and competitor activities. Administrative Duties: Prepare reports on hotel performance. Liaise with contractors and suppliers. Ensure effective security measures are in place. Carry out inspections of property and services. Problem Solving and Decision Making: Think clearly and make quick decisions in challenging situations. Address problems and troubleshoot operational issues effectively. Qualifications and Skills: Bachelor's degree or Diploma in Hotel Management, Hospitality Management, Business Administration, or a related field. A Master's degree is an advantage. Proven experience (typically 3+ years) in a management role within the hospitality industry, with a strong track record of successful hotel operations. Excellent leadership and team management skills, with the ability to inspire and motivate a diverse workforce. Strong understanding of all hotel operations and best practices. Exceptional customer service and guest relations skills. Excellent communication and interpersonal skills, both written and verbal, with the ability to interact effectively with guests, staff, and stakeholders. Strong financial acumen and budgeting skills. Analytical and problem-solving abilities. Excellent organizational and time management skills with a keen attention to detail. Ability to work under pressure and handle stressful situations calmly and professionally. Knowledge of hotel management software and other relevant technologies. Familiarity with local labor laws and regulations. A professional manner and a calm, rational approach in hectic situations. A strong commitment to delivering exceptional guest experiences. Job Type: Full-time Pay: Up to ₹40,000.00 per month Benefits: Flexible schedule Food provided Ability to commute/relocate: Gachibowli, Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (Preferred) Application Question(s): Willing to be onsite manager? Work Location: In person

Human Resources Executive - Akoya Hotels Location: Hyderabad, Telangana, India (as per the provided context) Job Summary: Akoya Hotels is seeking a dedicated and resourceful Human Resources Executive to join our team. You will play a vital role in managing the hotel's human resources functions, contributing to a positive and efficient work environment for all our team members. Your responsibilities will span across the employee lifecycle, ensuring smooth HR operations and alignment with the hotel's objectives. Responsibilities: Recruitment and Onboarding: Manage the full recruitment lifecycle, including sourcing candidates through various channels (job boards, online platforms, referrals, etc.). Screen applications and resumes to identify qualified candidates. Conduct initial interviews (phone and in-person) to assess candidate suitability. Coordinate and schedule further interviews with relevant hiring managers. Prepare and extend job offers. Manage the onboarding process for new hires, including paperwork, orientation, and introductions to the team and hotel culture. Ensure a positive and welcoming experience for new employees. Employee Relations: Serve as a point of contact for employee inquiries and concerns, addressing them in a timely and professional manner. Assist in resolving employee grievances and conflicts, escalating complex issues to the HR Manager as needed. Foster a positive and inclusive work environment, promoting open communication and teamwork. Support employee engagement initiatives and activities. HR Administration and Record Keeping: Maintain accurate and up-to-date employee records, both physical and electronic, ensuring confidentiality and compliance with data protection regulations. Assist with the administration of HR-related documentation, such as contracts, letters, and other official communications. Manage employee attendance, leave records, and other relevant data. Support the HR Manager in preparing HR reports and analytics. Performance Management: Assist in the coordination of performance management processes, including appraisals and feedback sessions. Provide support to managers and employees on performance-related matters. Training and Development: Assist in identifying training needs and coordinating training programs for employees in collaboration with the HR Manager and department heads. Maintain training records and track employee development. Compliance: Ensure compliance with all applicable labor laws and hotel industry regulations. Assist in the implementation and adherence to HR policies and procedures. Offboarding: Manage the offboarding process for departing employees, including conducting exit interviews and processing necessary paperwork. Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Flexible schedule Food provided Schedule: Rotational shift Language: English (Preferred) Work Location: In person

Internship Program - Akoya Hotels (Hyderabad, Telangana, India) Akoya Hotels, a luxury hospitality brand renowned for its exceptional guest experiences, is excited to offer a comprehensive Internship Program for aspiring professionals in various key departments. This program provides an invaluable opportunity to gain hands-on experience and immerse yourself in the dynamic world of boutique hospitality. About Akoya Hotels: Akoya Hotels is dedicated to delivering unparalleled service, fostering innovation, and creating memorable moments for our guests. We believe in nurturing talent and providing a supportive environment for individuals to grow and excel in their hospitality careers. Program Overview: Our Internship Program is designed to provide practical, real-world experience across different operational and administrative functions within a luxury hotel setting. Interns will work alongside experienced professionals, contribute to daily operations, and gain a holistic understanding of the hospitality industry. We are seeking highly motivated and enthusiastic interns for the following departments: 1. Rooms Division Intern (Front Office & Housekeeping) This internship offers exposure to the core operations of a luxury hotel, focusing on guest services and room management. Responsibilities: Front Office: Assist with guest check-in/check-out procedures, ensuring a seamless experience. Learn to handle guest inquiries, requests, and complaints with professionalism and efficiency. Support the concierge desk with information and reservation services. Gain familiarity with property management systems (PMS). Assist in managing guest reservations and room assignments. Housekeeping: Understand the importance of cleanliness and hygiene standards in a luxury hotel. Assist in inspecting guest rooms and public areas for cleanliness and maintenance. Learn about inventory management of linen, amenities, and cleaning supplies. Support the Housekeeping team in ensuring timely room preparation. Observe and participate in the daily operations of laundry and uniform room. Qualifications: Currently pursuing or recently completed a degree/diploma in Hotel Management, Hospitality, or a related field. Strong interpersonal and communication skills. A passion for delivering exceptional guest service. Ability to work in a fast-paced environment and handle multiple tasks. Proficiency in English; knowledge of other languages is a plus. 2. Food & Beverage Intern (Service & Production) This internship provides comprehensive exposure to both the front and back of house operations within a luxury hotel's Food & Beverage department. Responsibilities: Food & Beverage Service: Assist in setting up and serving in various F&B outlets (restaurants, bars, banquets). Learn about menu knowledge, order taking, and service standards. Gain experience in guest interaction and addressing dining needs. Understand inventory management of cutlery, crockery, and glassware. Support in ensuring cleanliness and organization of F&B areas. Food & Beverage Production (Kitchen): Observe and assist chefs in daily food preparation and cooking processes. Learn about various culinary techniques, ingredients, and kitchen hygiene standards. Support in maintaining inventory of food supplies and proper storage. Understand the importance of food safety and quality control. Assist with dishwashing and maintaining kitchen cleanliness. Qualifications: Currently pursuing or recently completed a degree/diploma in Culinary Arts, Hotel Management, or a related field. Strong interest in food and beverage operations. Ability to work in a demanding and fast-paced kitchen/service environment. Basic understanding of hygiene and safety standards. Enthusiastic and willing to learn. 3. Accounts Intern (Receivable & Payable) This internship offers hands-on experience in the financial operations of a luxury hotel, focusing on revenue and expenditure management. Responsibilities: Accounts Receivable: Assist in processing and reconciling guest accounts and invoices. Learn about credit control procedures and follow-ups. Support in preparing daily revenue reports and cash summaries. Understand the hotel's billing cycles and payment processing. Accounts Payable: Assist in verifying invoices, purchase orders, and expense reports. Learn about vendor management and payment processing. Support in reconciling supplier statements and resolving discrepancies. Help in maintaining accurate financial records and documentation. General Accounts: Gain familiarity with accounting software used in the hotel industry. Assist with data entry and maintaining financial files. Support in preparing basic financial reports. Qualifications: Currently pursuing or recently completed a degree/diploma in Commerce, Accounting, Finance, or a related field. Strong numerical aptitude and attention to detail. Proficiency in Microsoft Excel. Understanding of basic accounting principles is an advantage. High level of integrity and ability to handle confidential information. 4. Human Resources Intern This internship offers a unique opportunity to gain hands-on experience in various aspects of HR within the vibrant luxury hotel industry. Responsibilities: Recruitment & Onboarding: Assist in posting job openings and managing applicant tracking. Screen resumes and coordinate interview schedules. Support the onboarding process for new hires. Employee Relations & Engagement: Assist in organizing employee engagement activities and training sessions. Support in addressing general employee inquiries. HR Administration & Data Management: Maintain and update employee records and HR databases. Assist with the preparation of HR reports and documentation. Provide administrative support to the HR team. Compliance & Policy: Learn about and assist in ensuring compliance with company policies and labor laws. Qualifications: Currently pursuing or recently completed a Bachelor's or Master's degree in Human Resources, Business Administration, or a related field. Strong interest in HR, particularly within the hospitality sector. Excellent written and verbal communication skills. Highly organized with strong attention to detail and accuracy. Ability to handle confidential information with discretion. General Qualifications for All Interns: Strong work ethic and a proactive attitude. Excellent communication and interpersonal skills. Ability to work effectively both independently and as part of a team. Eagerness to learn and adapt in a fast-paced environment. Professional demeanor and appearance. Willingness to adhere to hotel policies and standards. Job Type: Internship Contract length: 6 months Pay: ₹5,000.00 per month Benefits: Cell phone reimbursement Food provided Schedule: Rotational shift Weekend availability Work Location: In person

Internship Program - Akoya Hotels (Hyderabad, Telangana, India) Akoya Hotels, a luxury hospitality brand renowned for its exceptional guest experiences, is excited to offer a comprehensive Internship Program for aspiring professionals in various key departments. This program provides an invaluable opportunity to gain hands-on experience and immerse yourself in the dynamic world of boutique hospitality. About Akoya Hotels: Akoya Hotels is dedicated to delivering unparalleled service, fostering innovation, and creating memorable moments for our guests. We believe in nurturing talent and providing a supportive environment for individuals to grow and excel in their hospitality careers. Program Overview: Our Internship Program is designed to provide practical, real-world experience across different operational and administrative functions within a luxury hotel setting. Interns will work alongside experienced professionals, contribute to daily operations, and gain a holistic understanding of the hospitality industry. We are seeking highly motivated and enthusiastic interns for the following departments: 1. Rooms Division Intern (Front Office & Housekeeping) This internship offers exposure to the core operations of a luxury hotel, focusing on guest services and room management. Responsibilities: Front Office: Assist with guest check-in/check-out procedures, ensuring a seamless experience. Learn to handle guest inquiries, requests, and complaints with professionalism and efficiency. Support the concierge desk with information and reservation services. Gain familiarity with property management systems (PMS). Assist in managing guest reservations and room assignments. Housekeeping: Understand the importance of cleanliness and hygiene standards in a luxury hotel. Assist in inspecting guest rooms and public areas for cleanliness and maintenance. Learn about inventory management of linen, amenities, and cleaning supplies. Support the Housekeeping team in ensuring timely room preparation. Observe and participate in the daily operations of laundry and uniform room. Qualifications: Currently pursuing or recently completed a degree/diploma in Hotel Management, Hospitality, or a related field. Strong interpersonal and communication skills. A passion for delivering exceptional guest service. Ability to work in a fast-paced environment and handle multiple tasks. Proficiency in English; knowledge of other languages is a plus. 2. Food & Beverage Intern (Service & Production) This internship provides comprehensive exposure to both the front and back of house operations within a luxury hotel's Food & Beverage department. Responsibilities: Food & Beverage Service: Assist in setting up and serving in various F&B outlets (restaurants, bars, banquets). Learn about menu knowledge, order taking, and service standards. Gain experience in guest interaction and addressing dining needs. Understand inventory management of cutlery, crockery, and glassware. Support in ensuring cleanliness and organization of F&B areas. Food & Beverage Production (Kitchen): Observe and assist chefs in daily food preparation and cooking processes. Learn about various culinary techniques, ingredients, and kitchen hygiene standards. Support in maintaining inventory of food supplies and proper storage. Understand the importance of food safety and quality control. Assist with dishwashing and maintaining kitchen cleanliness. Qualifications: Currently pursuing or recently completed a degree/diploma in Culinary Arts, Hotel Management, or a related field. Strong interest in food and beverage operations. Ability to work in a demanding and fast-paced kitchen/service environment. Basic understanding of hygiene and safety standards. Enthusiastic and willing to learn. 3. Accounts Intern (Receivable & Payable) This internship offers hands-on experience in the financial operations of a luxury hotel, focusing on revenue and expenditure management. Responsibilities: Accounts Receivable: Assist in processing and reconciling guest accounts and invoices. Learn about credit control procedures and follow-ups. Support in preparing daily revenue reports and cash summaries. Understand the hotel's billing cycles and payment processing. Accounts Payable: Assist in verifying invoices, purchase orders, and expense reports. Learn about vendor management and payment processing. Support in reconciling supplier statements and resolving discrepancies. Help in maintaining accurate financial records and documentation. General Accounts: Gain familiarity with accounting software used in the hotel industry. Assist with data entry and maintaining financial files. Support in preparing basic financial reports. Qualifications: Currently pursuing or recently completed a degree/diploma in Commerce, Accounting, Finance, or a related field. Strong numerical aptitude and attention to detail. Proficiency in Microsoft Excel. Understanding of basic accounting principles is an advantage. High level of integrity and ability to handle confidential information. 4. Human Resources Intern This internship offers a unique opportunity to gain hands-on experience in various aspects of HR within the vibrant luxury hotel industry. Responsibilities: Recruitment & Onboarding: Assist in posting job openings and managing applicant tracking. Screen resumes and coordinate interview schedules. Support the onboarding process for new hires. Employee Relations & Engagement: Assist in organizing employee engagement activities and training sessions. Support in addressing general employee inquiries. HR Administration & Data Management: Maintain and update employee records and HR databases. Assist with the preparation of HR reports and documentation. Provide administrative support to the HR team. Compliance & Policy: Learn about and assist in ensuring compliance with company policies and labor laws. Qualifications: Currently pursuing or recently completed a Bachelor's or Master's degree in Human Resources, Business Administration, or a related field. Strong interest in HR, particularly within the hospitality sector. Excellent written and verbal communication skills. Highly organized with strong attention to detail and accuracy. Ability to handle confidential information with discretion. General Qualifications for All Interns: Strong work ethic and a proactive attitude. Excellent communication and interpersonal skills. Ability to work effectively both independently and as part of a team. Eagerness to learn and adapt in a fast-paced environment. Professional demeanor and appearance. Willingness to adhere to hotel policies and standards. Job Type: Internship Contract length: 6 months Pay: ₹5,000.00 per month Benefits: Cell phone reimbursement Food provided Schedule: Rotational shift Weekend availability Work Location: In person

HR Intern - Akoya Hotels (Hyderabad, Telangana, India) Akoya Hotels, a luxury hospitality brand dedicated to providing unparalleled guest experiences, is seeking a highly motivated and detail-oriented HR Intern to join our dynamic Human Resources team in Hyderabad. This internship offers a unique opportunity to gain hands-on experience in various aspects of HR within the vibrant luxury hotel industry. About Akoya Hotels: Akoya Hotels is committed to excellence in hospitality, fostering a culture of passion, innovation, and impeccable service. We believe our employees are our greatest asset, and our HR team plays a crucial role in attracting, developing, and retaining top talent to uphold our brand's reputation for luxury and guest satisfaction. Responsibilities: As an HR Intern at Akoya Hotels, you will work closely with the HR team and gain exposure to a wide range of HR functions, including but not limited to: Recruitment & Onboarding: Assist in posting job openings on various platforms and managing applicant tracking systems. Screen resumes and applications, identifying potential candidates. Coordinate interview schedules and communicate with candidates professionally. Support the onboarding process for new hires, including preparing orientation materials and completing necessary paperwork. Employee Relations & Engagement: Assist in organizing and coordinating employee engagement activities, events, and training sessions. Support in addressing general employee inquiries regarding HR policies and procedures. Help in maintaining a positive and supportive work environment. HR Administration & Data Management: Maintain and update employee records and HR databases with accuracy and confidentiality. Assist with the preparation of HR reports, presentations, and other documentation. Provide administrative support to the HR team, including filing, data entry, and managing correspondence. Compliance & Policy: Learn about and assist in ensuring compliance with company policies and relevant labor laws. Support in researching HR best practices and contributing to policy development. Qualifications: Currently pursuing or recently completed a Bachelor's or Master's degree in Human Resources, Business Administration, Hospitality Management, or a related field. Strong interest in pursuing a career in Human Resources, particularly within the hospitality sector. Excellent written and verbal communication skills. Highly organized with strong attention to detail and accuracy. Ability to handle confidential information with discretion and integrity. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). Proactive, eager to learn, and able to work effectively both independently and as part of a team. Familiarity with HRIS (Human Resources Information System) is a plus. Learning Opportunities: This internship provides invaluable hands-on experience in a luxury hotel environment. You will have the opportunity to: Develop a foundational understanding of HR operations in the hospitality industry. Enhance your communication, organizational, and administrative skills. Gain exposure to recruitment strategies and employee lifecycle management. Work alongside experienced HR professionals and contribute to meaningful projects. Location: Hyderabad, Telangana, India Job Type: Internship Contract length: 3 months Pay: ₹5,000.00 - ₹9,000.00 per month Benefits: Cell phone reimbursement Food provided Paid time off Schedule: Fixed shift Monday to Friday Work Location: In person

HR Intern - Akoya Hotels (Hyderabad, Telangana, India) Akoya Hotels, a luxury hospitality brand dedicated to providing unparalleled guest experiences, is seeking a highly motivated and detail-oriented HR Intern to join our dynamic Human Resources team in Hyderabad. This internship offers a unique opportunity to gain hands-on experience in various aspects of HR within the vibrant luxury hotel industry. About Akoya Hotels: Akoya Hotels is committed to excellence in hospitality, fostering a culture of passion, innovation, and impeccable service. We believe our employees are our greatest asset, and our HR team plays a crucial role in attracting, developing, and retaining top talent to uphold our brand's reputation for luxury and guest satisfaction. Responsibilities: As an HR Intern at Akoya Hotels, you will work closely with the HR team and gain exposure to a wide range of HR functions, including but not limited to: Recruitment & Onboarding: Assist in posting job openings on various platforms and managing applicant tracking systems. Screen resumes and applications, identifying potential candidates. Coordinate interview schedules and communicate with candidates professionally. Support the onboarding process for new hires, including preparing orientation materials and completing necessary paperwork. Employee Relations & Engagement: Assist in organizing and coordinating employee engagement activities, events, and training sessions. Support in addressing general employee inquiries regarding HR policies and procedures. Help in maintaining a positive and supportive work environment. HR Administration & Data Management: Maintain and update employee records and HR databases with accuracy and confidentiality. Assist with the preparation of HR reports, presentations, and other documentation. Provide administrative support to the HR team, including filing, data entry, and managing correspondence. Compliance & Policy: Learn about and assist in ensuring compliance with company policies and relevant labor laws. Support in researching HR best practices and contributing to policy development. Qualifications: Currently pursuing or recently completed a Bachelor's or Master's degree in Human Resources, Business Administration, Hospitality Management, or a related field. Strong interest in pursuing a career in Human Resources, particularly within the hospitality sector. Excellent written and verbal communication skills. Highly organized with strong attention to detail and accuracy. Ability to handle confidential information with discretion and integrity. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). Proactive, eager to learn, and able to work effectively both independently and as part of a team. Familiarity with HRIS (Human Resources Information System) is a plus. Learning Opportunities: This internship provides invaluable hands-on experience in a luxury hotel environment. You will have the opportunity to: Develop a foundational understanding of HR operations in the hospitality industry. Enhance your communication, organizational, and administrative skills. Gain exposure to recruitment strategies and employee lifecycle management. Work alongside experienced HR professionals and contribute to meaningful projects. Location: Hyderabad, Telangana, India Job Type: Internship Contract length: 3 months Pay: ₹5,000.00 - ₹9,000.00 per month Benefits: Cell phone reimbursement Food provided Paid time off Schedule: Fixed shift Monday to Friday Work Location: In person

Company Description Akoya Hotels is a new venture of a hotel chain that focuses on providing utmost comfort to business stay customers in Hyderabad. Role Description This is a full-time on-site role for a Hotel Revenue Manager at Akoya Hotels, located in Hyderabad. The Hotel Revenue Manager will be responsible for day-to-day tasks related to revenue management, finance, and accounting to maximize hotel revenue and profitability. Qualifications Analytical Skills and Revenue Management expertise Experience in Revenue Recognition and Finance Strong Accounting skills Excellent communication and interpersonal skills Ability to work well under pressure and meet deadlines Previous experience in the hospitality industry is a plus Bachelor's degree in Finance, Accounting, Hospitality Management, or related field Show more Show less

Job Summary: As a Front Office Executive at Akoya Hotels, you will be the first point of contact for our guests, playing a crucial role in creating a positive and welcoming first impression. You will be responsible for ensuring smooth and efficient front desk operations, providing exceptional guest service, and handling all guest-related inquiries and requests promptly and professionally. Your dedication to guest satisfaction and meticulous attention to detail will contribute significantly to the overall guest experience and the reputation of Akoya Hotels. Responsibilities: Guest Reception and Check-in/Check-out: Warmly welcome guests upon arrival, adhering to Akoya Hotels' service standards. Efficiently manage the check-in process, including verifying reservations, collecting necessary information, assigning rooms, and issuing room keys. Provide guests with all relevant information about the hotel amenities, services, and local attractions. Handle the check-out process accurately, process payments, and bid farewell to departing guests. Ensure smooth and efficient handling of group check-ins and check-out. Guest Service and Inquiries: Act as the primary point of contact for guest inquiries, whether in person, via phone, or email, and respond promptly and courteously. Provide accurate information regarding hotel services, room features, rates, and availability. Assist guests with requests such as wake-up calls, transportation arrangements, restaurant reservations, and local information. Handle guest complaints and concerns with empathy and efficiency, escalating complex issues to the Front Office Manager when necessary, and striving for satisfactory resolution. Maintain a thorough knowledge of hotel facilities, services, and daily events to provide accurate and helpful information to guests. Telephone Operations: Answer all incoming calls in a professional and courteous manner, following Akoya Hotels' telephone etiquette. Direct calls to the appropriate departments or personnel. Take and relay messages accurately and promptly. Handle guest requests and inquiries received via telephone efficiently. Reservations and Room Management: Process room reservations, cancellations, and modifications accurately, either manually or using the hotel's property management system (PMS). Maintain up-to-date knowledge of room availability and rates. Assist the reservations department as needed to optimize occupancy. Ensure that guest preferences and special requests are noted and communicated to the relevant departments. Cash Handling and Payments: Handle guest payments accurately, whether in cash, credit card, or other forms, following established procedures. Maintain a balanced cash float and prepare daily cash reports. Process invoices and ensure accurate billing. Administrative Duties: Maintain a neat and organized front desk area. Keep accurate records of guest interactions and transactions. Assist with administrative tasks such as photocopying, faxing, and distributing mail. Monitor and maintain an adequate supply of front office stationery and materials. Prepare reports as required by the Front Office Manager. Security and Safety: Be aware of and follow hotel safety and security procedures. Report any suspicious activities or security concerns to the appropriate personnel. Ensure the security of guest room keys. Collaboration and Communication: Work collaboratively with other hotel departments, including Housekeeping, Food & Beverage, and Maintenance, to ensure seamless guest service. Communicate effectively with colleagues and supervisors, keeping them informed of relevant guest information and any issues that arise. Job Type: Full-time Pay: Up to ₹17,000.00 per month Benefits: Flexible schedule Food provided Schedule: Rotational shift Supplemental Pay: Performance bonus Work Location: In person Application Deadline: 18/05/2025

Job Summary: As a Front Office Executive at Akoya Hotels, you will be the first point of contact for our guests, playing a crucial role in creating a positive and welcoming first impression. You will be responsible for ensuring smooth and efficient front desk operations, providing exceptional guest service, and handling all guest-related inquiries and requests promptly and professionally. Your dedication to guest satisfaction and meticulous attention to detail will contribute significantly to the overall guest experience and the reputation of Akoya Hotels. Responsibilities: Guest Reception and Check-in/Check-out: Warmly welcome guests upon arrival, adhering to Akoya Hotels' service standards. Efficiently manage the check-in process, including verifying reservations, collecting necessary information, assigning rooms, and issuing room keys. Provide guests with all relevant information about the hotel amenities, services, and local attractions. Handle the check-out process accurately, process payments, and bid farewell to departing guests. Ensure smooth and efficient handling of group check-ins and check-out. Guest Service and Inquiries: Act as the primary point of contact for guest inquiries, whether in person, via phone, or email, and respond promptly and courteously. Provide accurate information regarding hotel services, room features, rates, and availability. Assist guests with requests such as wake-up calls, transportation arrangements, restaurant reservations, and local information. Handle guest complaints and concerns with empathy and efficiency, escalating complex issues to the Front Office Manager when necessary, and striving for satisfactory resolution. Maintain a thorough knowledge of hotel facilities, services, and daily events to provide accurate and helpful information to guests. Telephone Operations: Answer all incoming calls in a professional and courteous manner, following Akoya Hotels' telephone etiquette. Direct calls to the appropriate departments or personnel. Take and relay messages accurately and promptly. Handle guest requests and inquiries received via telephone efficiently. Reservations and Room Management: Process room reservations, cancellations, and modifications accurately, either manually or using the hotel's property management system (PMS). Maintain up-to-date knowledge of room availability and rates. Assist the reservations department as needed to optimize occupancy. Ensure that guest preferences and special requests are noted and communicated to the relevant departments. Cash Handling and Payments: Handle guest payments accurately, whether in cash, credit card, or other forms, following established procedures. Maintain a balanced cash float and prepare daily cash reports. Process invoices and ensure accurate billing. Administrative Duties: Maintain a neat and organized front desk area. Keep accurate records of guest interactions and transactions. Assist with administrative tasks such as photocopying, faxing, and distributing mail. Monitor and maintain an adequate supply of front office stationery and materials. Prepare reports as required by the Front Office Manager. Security and Safety: Be aware of and follow hotel safety and security procedures. Report any suspicious activities or security concerns to the appropriate personnel. Ensure the security of guest room keys. Collaboration and Communication: Work collaboratively with other hotel departments, including Housekeeping, Food & Beverage, and Maintenance, to ensure seamless guest service. Communicate effectively with colleagues and supervisors, keeping them informed of relevant guest information and any issues that arise. Job Type: Full-time Pay: Up to ₹17,000.00 per month Benefits: Flexible schedule Food provided Schedule: Rotational shift Supplemental Pay: Performance bonus Work Location: In person Application Deadline: 18/05/2025

Job Summary: Akoya Hotels is seeking a highly motivated and detail-oriented Accounts Intern to join our Finance & Accounts team. This internship offers a unique opportunity to gain practical experience in various aspects of hotel accounting operations. The intern will assist the accounts department with daily tasks, learn about financial processes, and contribute to the efficient functioning of the team. Key Responsibilities: Assist with daily bookkeeping and data entry, including recording transactions and maintaining accurate financial records. Support the processing of invoices, expense reports, and payment requests. Reconcile bank statements and credit card statements. Assist in preparing financial reports, such as balance sheets, income statements, and cash flow statements. Support with accounts payable and accounts receivable functions. Help in maintaining and organizing financial documentation, both physical and digital. Learn and apply accounting software and systems used by the hotel Assist with inventory management and reconciliation of stock. Support the team during internal and external audits. Conduct basic financial analysis and research as required. Perform administrative tasks to support the finance department. Adhere to all company policies and procedures, and maintain confidentiality of financial information. Contribute to a positive and collaborative team environment. Qualifications: Currently pursuing or recently completed a Bachelor's degree in Accounting, Finance, Business Administration, or a related field. Basic understanding of accounting principles and financial statements. Proficiency in Microsoft Office Suite, particularly Excel. Strong attention to detail and accuracy. Excellent organizational and time management skills. Ability to work independently and as part of a team. Good written and verbal communication skills. Proactive attitude with a willingness to learn and take initiative. Job Type: Internship Pay: Up to ₹8,000.00 per month Benefits: Food provided Schedule: Rotational shift Weekend availability Work Location: In person Application Deadline: 13/06/2025

Job Summary: The Guest Relations Associate is a pivotal role, serving as the primary point of contact for guests from arrival to departure. This dual-function position is responsible for ensuring an exceptional guest experience through personalized service, efficient check-in/check-out processes, and proactive resolution of guest inquiries and concerns. The ideal candidate will possess a strong blend of hospitality skills, excellent communication abilities, and a commitment to delivering outstanding customer satisfaction. Key Responsibilities:Guest Relations: Guest Welcome & Orientation: Warmly welcome guests upon arrival, assist with luggage, and provide essential information about hotel facilities, services, and local attractions. Personalized Service: Proactively anticipate guest needs and preferences, offering personalized recommendations and ensuring a memorable stay. Complaint Resolution: Efficiently and empathetically handle guest complaints, feedback, and special requests, escalating complex issues to management when necessary and ensuring timely follow-up. Loyalty Program Management: Promote and enroll guests in the hotel's loyalty programs, explaining benefits and encouraging participation. VIP Handling: Provide specialized attention and services to VIP guests, ensuring their comfort and satisfaction. Feedback Collection: Encourage guests to provide feedback through surveys or direct communication to continuously improve service quality. Local Expertise: Maintain up-to-date knowledge of local events, restaurants, and attractions to provide accurate and helpful information to guests. Interdepartmental Coordination: Collaborate closely with other departments (Housekeeping, F&B, Concierge) to fulfill guest requests and resolve issues seamlessly. Front Office Operations: Check-in/Check-out: Efficiently manage guest check-in and check-out procedures, including registration, room assignments, key card issuance, and accurate billing. Reservations: Assist guests with making, modifying, or canceling reservations, ensuring accuracy and adherence to hotel policies. Payment Processing: Handle cash, credit card, and other payment transactions accurately and securely. Telephone Etiquette: Answer incoming calls professionally, direct calls to appropriate departments, and take messages accurately. Information Provision: Provide comprehensive information about hotel services, room types, rates, and promotions. Audit & Reporting: Maintain accurate guest records, reconcile daily transactions, and assist with night audit procedures as required. Upselling: Identify opportunities to upsell hotel services and amenities, enhancing guest experience and revenue. Safety & Security: Adhere to all hotel security and safety procedures, reporting any suspicious activities or incidents. Qualifications: Bachelor's degree or diploma in Hospitality Management, Hotel Administration, or a related field preferred. Proven experience in a guest-facing role within the hospitality industry. Skills & Competencies: Exceptional interpersonal and communication skills (verbal and written). Strong problem-solving and decision-making abilities. High level of emotional intelligence and empathy. Ability to remain calm and professional under pressure. Proficiency in Property Management Systems (PMS) like Opera, Fidelio, etc. Fluency in English; proficiency in additional languages is a significant advantage. Customer service-oriented with a passion for guest satisfaction. Strong organizational skills and attention to detail. Team player with a positive attitude. Job Type: Full-time Pay: ₹12,000.00 - ₹18,000.00 per month Benefits: Flexible schedule Food provided Schedule: Rotational shift Work Location: In person

Job Summary: The Guest Relations Associate is a pivotal role, serving as the primary point of contact for guests from arrival to departure. This dual-function position is responsible for ensuring an exceptional guest experience through personalized service, efficient check-in/check-out processes, and proactive resolution of guest inquiries and concerns. The ideal candidate will possess a strong blend of hospitality skills, excellent communication abilities, and a commitment to delivering outstanding customer satisfaction. Key Responsibilities:Guest Relations: Guest Welcome & Orientation: Warmly welcome guests upon arrival, assist with luggage, and provide essential information about hotel facilities, services, and local attractions. Personalized Service: Proactively anticipate guest needs and preferences, offering personalized recommendations and ensuring a memorable stay. Complaint Resolution: Efficiently and empathetically handle guest complaints, feedback, and special requests, escalating complex issues to management when necessary and ensuring timely follow-up. Loyalty Program Management: Promote and enroll guests in the hotel's loyalty programs, explaining benefits and encouraging participation. VIP Handling: Provide specialized attention and services to VIP guests, ensuring their comfort and satisfaction. Feedback Collection: Encourage guests to provide feedback through surveys or direct communication to continuously improve service quality. Local Expertise: Maintain up-to-date knowledge of local events, restaurants, and attractions to provide accurate and helpful information to guests. Interdepartmental Coordination: Collaborate closely with other departments (Housekeeping, F&B, Concierge) to fulfill guest requests and resolve issues seamlessly. Front Office Operations: Check-in/Check-out: Efficiently manage guest check-in and check-out procedures, including registration, room assignments, key card issuance, and accurate billing. Reservations: Assist guests with making, modifying, or canceling reservations, ensuring accuracy and adherence to hotel policies. Payment Processing: Handle cash, credit card, and other payment transactions accurately and securely. Telephone Etiquette: Answer incoming calls professionally, direct calls to appropriate departments, and take messages accurately. Information Provision: Provide comprehensive information about hotel services, room types, rates, and promotions. Audit & Reporting: Maintain accurate guest records, reconcile daily transactions, and assist with night audit procedures as required. Upselling: Identify opportunities to upsell hotel services and amenities, enhancing guest experience and revenue. Safety & Security: Adhere to all hotel security and safety procedures, reporting any suspicious activities or incidents. Qualifications: Bachelor's degree or diploma in Hospitality Management, Hotel Administration, or a related field preferred. Proven experience in a guest-facing role within the hospitality industry. Skills & Competencies: Exceptional interpersonal and communication skills (verbal and written). Strong problem-solving and decision-making abilities. High level of emotional intelligence and empathy. Ability to remain calm and professional under pressure. Proficiency in Property Management Systems (PMS) like Opera, Fidelio, etc. Fluency in English; proficiency in additional languages is a significant advantage. Customer service-oriented with a passion for guest satisfaction. Strong organizational skills and attention to detail. Team player with a positive attitude. Job Type: Full-time Pay: ₹12,000.00 - ₹18,000.00 per month Benefits: Flexible schedule Food provided Schedule: Rotational shift Work Location: In person

Front Office 1. Front desk operations: Assist with check-in, check-out, and guest services. 2. Guest relations: Handle guest complaints, resolve issues, and provide personalized service. 3. Room assignments: Assign rooms, manage room inventory, and ensure accurate room status. 4. Revenue management: Assist with rate management, occupancy, and revenue optimization. 5. Communication: Liaise with other departments, such as Housekeeping and F&B, to ensure seamless service. Job Type: Full-time Pay: ₹15,000.00 - ₹22,000.00 per month Benefits: Food provided Schedule: Rotational shift Work Location: In person

Front Office 1. Front desk operations: Assist with check-in, check-out, and guest services. 2. Guest relations: Handle guest complaints, resolve issues, and provide personalized service. 3. Room assignments: Assign rooms, manage room inventory, and ensure accurate room status. 4. Revenue management: Assist with rate management, occupancy, and revenue optimization. 5. Communication: Liaise with other departments, such as Housekeeping and F&B, to ensure seamless service. Job Type: Full-time Pay: ₹15,000.00 - ₹22,000.00 per month Benefits: Food provided Schedule: Rotational shift Work Location: In person

ob Summary The F&B Associate at Akoya Hotels is responsible for providing exceptional dining experiences to guests by delivering high-quality food and beverage service. This role involves taking orders, serving food and drinks, maintaining cleanliness, and ensuring guest satisfaction in a professional and efficient manner. The ideal candidate will be a team player with excellent communication skills and a passion for hospitality. Key Responsibilities Guest Service: Warmly greet guests and present menus. Accurately take food and beverage orders, offering suggestions and answering questions about menu items, ingredients, and daily specials. Serve food and beverages promptly and courteously, ensuring correct presentation and temperature. Anticipate guest needs and respond to requests and complaints in a professional and timely manner. Process guest checks and handle payments accurately. Operational Duties: Set up and clear tables, ensuring proper table settings and cleanliness. Maintain cleanliness and organization of dining areas, service stations, and equipment. Assist with inventory management and stocking of F&B supplies. Adhere to all food safety and hygiene regulations. Collaborate with kitchen staff to ensure smooth service flow. Handle any special events or banquets as required. Teamwork & Communication: Work effectively with other F&B team members, kitchen staff, and other hotel departments. Communicate guest feedback, concerns, and special requests to the F&B Manager or relevant personnel. Participate in pre-shift briefings and training sessions. Adherence to Standards: Uphold Akoya Hotels' service standards and brand guidelines. Maintain a professional appearance and demeanor at all times. Comply with all hotel policies and procedures. Job Type: Full-time Pay: ₹11,334.12 - ₹25,238.93 per month Schedule: Weekend availability Work Location: In person

ob Summary The F&B Associate at Akoya Hotels is responsible for providing exceptional dining experiences to guests by delivering high-quality food and beverage service. This role involves taking orders, serving food and drinks, maintaining cleanliness, and ensuring guest satisfaction in a professional and efficient manner. The ideal candidate will be a team player with excellent communication skills and a passion for hospitality. Key Responsibilities Guest Service: Warmly greet guests and present menus. Accurately take food and beverage orders, offering suggestions and answering questions about menu items, ingredients, and daily specials. Serve food and beverages promptly and courteously, ensuring correct presentation and temperature. Anticipate guest needs and respond to requests and complaints in a professional and timely manner. Process guest checks and handle payments accurately. Operational Duties: Set up and clear tables, ensuring proper table settings and cleanliness. Maintain cleanliness and organization of dining areas, service stations, and equipment. Assist with inventory management and stocking of F&B supplies. Adhere to all food safety and hygiene regulations. Collaborate with kitchen staff to ensure smooth service flow. Handle any special events or banquets as required. Teamwork & Communication: Work effectively with other F&B team members, kitchen staff, and other hotel departments. Communicate guest feedback, concerns, and special requests to the F&B Manager or relevant personnel. Participate in pre-shift briefings and training sessions. Adherence to Standards: Uphold Akoya Hotels' service standards and brand guidelines. Maintain a professional appearance and demeanor at all times. Comply with all hotel policies and procedures. Job Type: Full-time Pay: ₹11,334.12 - ₹25,238.93 per month Schedule: Weekend availability Work Location: In person