F&B Associate

ob Summary

The F&B Associate at Akoya Hotels is responsible for providing exceptional dining experiences to guests by delivering high-quality food and beverage service. This role involves taking orders, serving food and drinks, maintaining cleanliness, and ensuring guest satisfaction in a professional and efficient manner. The ideal candidate will be a team player with excellent communication skills and a passion for hospitality.

Key Responsibilities

Guest Service:

• Warmly greet guests and present menus.
• Accurately take food and beverage orders, offering suggestions and answering questions about menu items, ingredients, and daily specials.
• Serve food and beverages promptly and courteously, ensuring correct presentation and temperature.
• Anticipate guest needs and respond to requests and complaints in a professional and timely manner.
• Process guest checks and handle payments accurately.
• Operational Duties:
• Set up and clear tables, ensuring proper table settings and cleanliness.
• Maintain cleanliness and organization of dining areas, service stations, and equipment.
• Assist with inventory management and stocking of F&B supplies.
• Adhere to all food safety and hygiene regulations.
• Collaborate with kitchen staff to ensure smooth service flow.
• Handle any special events or banquets as required.
• Teamwork & Communication:
• Work effectively with other F&B team members, kitchen staff, and other hotel departments.
• Communicate guest feedback, concerns, and special requests to the F&B Manager or relevant personnel.
• Participate in pre-shift briefings and training sessions.
• Adherence to Standards:
• Uphold Akoya Hotels' service standards and brand guidelines.
• Maintain a professional appearance and demeanor at all times.
• Comply with all hotel policies and procedures.

Job Type: Full-time

Pay: ₹11,334.12 - ₹25,238.93 per month

Schedule:

• Weekend availability

Work Location: In person