Udagamandalam, Tamil Nadu
INR 2.16 - 2.64 Lacs P.A.
On-site
Full Time
Job Title: Housekeeping Executive Location: Ooty, Tamil Nadu Industry: Hospitality (Resort) Job Summary: The Housekeeping Executive is responsible for maintaining the highest standards of cleanliness, hygiene, and guest satisfaction at the resort. They will oversee housekeeping operations, manage staff, and ensure all rooms and public areas meet the resort’s quality standards. Key Responsibilities: 1. Housekeeping Operations: Supervise and coordinate daily housekeeping activities, including room cleaning, laundry, and public area maintenance. Ensure rooms, suites, and common areas are cleaned and well-maintained according to resort standards. Conduct regular inspections of rooms and public areas to maintain cleanliness and hygiene. Ensure all housekeeping supplies, linens, and amenities are adequately stocked. 2. Staff Management: Train, schedule, and supervise housekeeping staff, ensuring efficiency and high performance. Assign tasks and responsibilities to housekeeping team members. Motivate staff and maintain a positive working environment. Monitor staff performance and provide feedback to improve service quality. 3. Guest Satisfaction & Quality Control: Address guest requests and complaints promptly and professionally. Ensure that all guest rooms and public areas meet luxury and hygiene standards. Work closely with the front office and maintenance teams to handle special requests and maintenance issues. 4. Inventory & Budget Management: Monitor inventory of cleaning supplies, linens, and guest amenities, ensuring cost-effective usage. Work within budget constraints while maintaining high service standards. Prepare reports on housekeeping activities and expenses for management review. 5. Compliance & Safety: Ensure adherence to safety, sanitation, and hygiene regulations. Implement eco-friendly and sustainable housekeeping practices. Train staff on safety protocols and emergency procedures. Qualifications & Experience: Bachelor's degree or diploma in Hotel Management / Hospitality Management preferred. 3+ years of experience in housekeeping, preferably in a luxury resort or hotel. Strong leadership and team management skills. Excellent communication and guest service skills. Knowledge of housekeeping operations, chemicals, and equipment. Ability to work flexible hours, including weekends and holidays. Job Types: Full-time, Permanent Pay: ₹18,000.00 - ₹22,000.00 per month Benefits: Food provided Paid time off Schedule: Day shift Night shift Supplemental Pay: Performance bonus Yearly bonus Experience: total work: 5 years (Preferred) Work Location: In person
Udagamandalam, Tamil Nadu
INR 2.16 - 2.4 Lacs P.A.
On-site
Full Time
Job Title: Stores & Purchase Manager Location: Ooty, Tamil Nadu Industry: Hospitality (Resort) Reports To: Resort Manager / General Manager Job Summary: The Stores & Purchase Manager is responsible for managing the procurement of goods and maintaining inventory control at the resort. They ensure that all supplies, including food, beverages, housekeeping materials, and maintenance items, are procured efficiently and stocked appropriately while maintaining cost-effectiveness and quality standards. Key Responsibilities:1. Procurement & Vendor Management: Identify, evaluate, and negotiate with suppliers for cost-effective purchasing. Ensure timely procurement of food, beverages, housekeeping materials, and other operational supplies. Maintain strong vendor relationships to secure quality products at competitive prices. Compare quotations and prepare purchase orders as per resort requirements. 2. Inventory Management: Maintain accurate records of stock levels and ensure timely replenishment. Implement an effective inventory control system to minimize wastage and pilferage. Conduct regular stock audits and physical verification. Ensure proper storage and handling of all supplies, maintaining hygiene and safety standards. 3. Budgeting & Cost Control: Monitor and control procurement costs to stay within budget. Optimize purchasing strategies to reduce expenses without compromising quality. Work with the finance team to ensure timely payments and budget adherence. 4. Compliance & Documentation: Ensure that all purchases comply with resort policies and government regulations. Maintain updated records of purchases, stock movements, and supplier contracts. Handle documentation related to GST, invoices, and payments. 5. Coordination with Other Departments: Work closely with the kitchen, housekeeping, and maintenance teams to understand their procurement needs. Ensure uninterrupted supply of essential goods for smooth resort operations. Address urgent purchase requests efficiently. Qualifications & Experience: Bachelor’s degree or diploma in Supply Chain Management, Business Administration, or Hotel Management. 3+ years of experience in stores and procurement, preferably in the hospitality industry. Strong negotiation and vendor management skills. Knowledge of inventory management software and Microsoft Excel. Understanding of hospitality purchasing standards and compliance regulations. Ability to multitask and handle procurement in a fast-paced environment. Perks & benefits Accommodation and meals. Career growth opportunities within the resort Job Types: Full-time, Permanent Pay: ₹18,000.00 - ₹20,000.00 per month Benefits: Food provided Paid time off Schedule: Day shift Night shift Supplemental Pay: Performance bonus Yearly bonus Education: Bachelor's (Preferred) Experience: total work: 5 years (Preferred) Work Location: In person
Udagamandalām
INR 2.52 - 3.6 Lacs P.A.
On-site
Full Time
Job Title: Front Office Manager Location: Ooty, Tamil Nadu Industry: Hospitality (Resort) Job Summary: The Front Office Manager is responsible for overseeing all front desk operations, ensuring exceptional guest experiences, and managing the front office team. They will handle guest check-ins and check-outs, reservations, and overall guest satisfaction while maintaining high service standards at the resort. Key Responsibilities: 1. Guest Services & Satisfaction: Oversee the front office operations, ensuring smooth check-ins and check-outs. Greet guests warmly and handle inquiries, requests, and complaints efficiently. Ensure a seamless guest experience from arrival to departure. Work closely with housekeeping and other departments to fulfill guest requests. 2. Team Management: Train, supervise, and mentor front office staff, including receptionists, bellboys, and concierge. Schedule and assign daily tasks to the front office team. Motivate staff to provide outstanding guest service. Monitor staff performance and provide feedback for improvement. 3. Reservation & Revenue Management: Manage room reservations, availability, and rate structures. Coordinate with sales and marketing teams to maximize occupancy and revenue. Monitor and improve online and direct booking performance. 4. Operations & Compliance: Ensure compliance with resort policies, safety regulations, and standard operating procedures. Maintain accurate records of guest check-ins, check-outs, and billing. Handle financial transactions, including payments, refunds, and deposits. Implement and improve front desk procedures for efficiency. 5. Customer Relations & Brand Management: Ensure guests have a memorable and enjoyable stay. Address and resolve guest complaints professionally. Gather guest feedback and suggest service improvements. Maintain a strong brand image and uphold high hospitality standards. Qualifications & Experience: Bachelor’s degree or diploma in Hotel Management / Hospitality Management. 4+ years of experience in front office operations, preferably in a resort or luxury hotel. Strong leadership, communication, and problem-solving skills. Proficiency in hotel management software (IDS) Ability to handle high-pressure situations with professionalism. Excellent organizational and multitasking abilities. Fluency in English,hindi and kannada added advantage Perks & Benefits: Competitive salary and incentives. Accommodation and meals Career growth opportunities within the resort. Job Types: Full-time, Permanent Pay: ₹21,000.00 - ₹30,000.00 per month Benefits: Food provided Paid time off Schedule: Day shift Night shift Supplemental Pay: Performance bonus Yearly bonus Education: Higher Secondary(12th Pass) (Preferred) Experience: Microsoft Office: 5 years (Preferred) total work: 5 years (Preferred) Language: English (Preferred) Work Location: In person
Udagamandalām
INR 2.16 - 2.4 Lacs P.A.
On-site
Full Time
Job Title: Stores & Purchase Manager Location: Ooty, Tamil Nadu Industry: Hospitality (Resort) Reports To: Resort Manager / General Manager Job Summary: The Stores & Purchase Manager is responsible for managing the procurement of goods and maintaining inventory control at the resort. They ensure that all supplies, including food, beverages, housekeeping materials, and maintenance items, are procured efficiently and stocked appropriately while maintaining cost-effectiveness and quality standards. Key Responsibilities:1. Procurement & Vendor Management: Identify, evaluate, and negotiate with suppliers for cost-effective purchasing. Ensure timely procurement of food, beverages, housekeeping materials, and other operational supplies. Maintain strong vendor relationships to secure quality products at competitive prices. Compare quotations and prepare purchase orders as per resort requirements. 2. Inventory Management: Maintain accurate records of stock levels and ensure timely replenishment. Implement an effective inventory control system to minimize wastage and pilferage. Conduct regular stock audits and physical verification. Ensure proper storage and handling of all supplies, maintaining hygiene and safety standards. 3. Budgeting & Cost Control: Monitor and control procurement costs to stay within budget. Optimize purchasing strategies to reduce expenses without compromising quality. Work with the finance team to ensure timely payments and budget adherence. 4. Compliance & Documentation: Ensure that all purchases comply with resort policies and government regulations. Maintain updated records of purchases, stock movements, and supplier contracts. Handle documentation related to GST, invoices, and payments. 5. Coordination with Other Departments: Work closely with the kitchen, housekeeping, and maintenance teams to understand their procurement needs. Ensure uninterrupted supply of essential goods for smooth resort operations. Address urgent purchase requests efficiently. Qualifications & Experience: Bachelor’s degree or diploma in Supply Chain Management, Business Administration, or Hotel Management. 3+ years of experience in stores and procurement, preferably in the hospitality industry. Strong negotiation and vendor management skills. Knowledge of inventory management software and Microsoft Excel. Understanding of hospitality purchasing standards and compliance regulations. Ability to multitask and handle procurement in a fast-paced environment. Perks & benefits Accommodation and meals. Career growth opportunities within the resort Job Types: Full-time, Permanent Pay: ₹18,000.00 - ₹20,000.00 per month Benefits: Food provided Paid time off Schedule: Day shift Night shift Supplemental Pay: Performance bonus Yearly bonus Education: Bachelor's (Preferred) Experience: total work: 5 years (Preferred) Work Location: In person
Udagamandalām
INR 2.16 - 2.64 Lacs P.A.
On-site
Full Time
Job Title: Housekeeping Executive Location: Ooty, Tamil Nadu Industry: Hospitality (Resort) Job Summary: The Housekeeping Executive is responsible for maintaining the highest standards of cleanliness, hygiene, and guest satisfaction at the resort. They will oversee housekeeping operations, manage staff, and ensure all rooms and public areas meet the resort’s quality standards. Key Responsibilities: 1. Housekeeping Operations: Supervise and coordinate daily housekeeping activities, including room cleaning, laundry, and public area maintenance. Ensure rooms, suites, and common areas are cleaned and well-maintained according to resort standards. Conduct regular inspections of rooms and public areas to maintain cleanliness and hygiene. Ensure all housekeeping supplies, linens, and amenities are adequately stocked. 2. Staff Management: Train, schedule, and supervise housekeeping staff, ensuring efficiency and high performance. Assign tasks and responsibilities to housekeeping team members. Motivate staff and maintain a positive working environment. Monitor staff performance and provide feedback to improve service quality. 3. Guest Satisfaction & Quality Control: Address guest requests and complaints promptly and professionally. Ensure that all guest rooms and public areas meet luxury and hygiene standards. Work closely with the front office and maintenance teams to handle special requests and maintenance issues. 4. Inventory & Budget Management: Monitor inventory of cleaning supplies, linens, and guest amenities, ensuring cost-effective usage. Work within budget constraints while maintaining high service standards. Prepare reports on housekeeping activities and expenses for management review. 5. Compliance & Safety: Ensure adherence to safety, sanitation, and hygiene regulations. Implement eco-friendly and sustainable housekeeping practices. Train staff on safety protocols and emergency procedures. Qualifications & Experience: Bachelor's degree or diploma in Hotel Management / Hospitality Management preferred. 3+ years of experience in housekeeping, preferably in a luxury resort or hotel. Strong leadership and team management skills. Excellent communication and guest service skills. Knowledge of housekeeping operations, chemicals, and equipment. Ability to work flexible hours, including weekends and holidays. Job Types: Full-time, Permanent Pay: ₹18,000.00 - ₹22,000.00 per month Benefits: Food provided Paid time off Schedule: Day shift Night shift Supplemental Pay: Performance bonus Yearly bonus Experience: total work: 5 years (Preferred) Work Location: In person
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