F&B Captain

JOB SUMMARY

Under the direction of Seniors to continually strive for the development of sales clientele sales in the restaurant by maintaining the highest standards in Guest handling as per the predecided in the Standard Operating Procedures

Established Duties

Ø To abide by the rules and regulation of the Hotel

Ø To abide by the mission statement

Ø To receive and seat the Guest in a professional manner

Ø To ensure to present clean and presentable menus are presented to the Guest

Ø Reserving table as per Guest preference

Ø Helping team members whenever required

Ø To maintain proper records of bookings made in restaurant

Ø To do suggestive selling in order to up sell

Ø To take orders as per the standards laid down

Ø To co-operate with other service personnel in the restaurant for overall operational efficiency, particularly through proper maintenance of reservations, allocations of tables so as to facilitate service by appropriate distribution of workload.

Ø Maintaining a dignified and a gracious posture

Ø Sells forthcoming events at the restaurants and other Food & Beverages outlets of the hotel

Ø Maintaining menus and other Guests supplies and special equipment

Ø Maintain and update data bank on Guest Birthdays and Anniversaries

Ø To give an additional touch and personalized service to all Guests to enhance the image

Ø To maintain a professional attitude while conversing on the telephones

Job Types: Full-time, Permanent, Fresher

Pay: ₹18,000.00 - ₹25,000.00 per month

Benefits:

• Food provided
• Health insurance
• Leave encashment
• Provident Fund

Ability to commute/relocate:

• Powai, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Preferred)

Work Location: In person