3720 Guest Service Jobs - Page 11

We are looking for a highly skilled and experienced Hostess to join our team at the Taj Hotel. The ideal candidate will have 1-3 years of experience in the hospitality industry, preferably in hotels or restaurants. Roles and Responsibility Manage front desk operations, ensuring seamless check-in and check-out processes for guests. Handle guest inquiries and resolve issues professionally and courteously. Coordinate with other departments to ensure excellent customer service. Maintain accurate records of guest interactions and transactions. Ensure compliance with hotel policies and procedures. Provide exceptional customer service to ensure high levels of guest satisfaction. Job Requirements Ex...

We are looking for a highly motivated and enthusiastic F&B Service Associate to join our team at Club Mahindra & Resort. The ideal candidate should have 0-3 years of experience in the hospitality industry. Roles and Responsibility Provide exceptional customer service and ensure guest satisfaction. Manage food and beverage orders efficiently and accurately. Maintain a clean and organized workspace, adhering to health and safety standards. Collaborate with other departments to achieve sales targets and promote events. Develop and implement effective inventory management systems to minimize waste. Participate in training programs to enhance skills and knowledge. Job Requirements Ability to work...

We are looking for a highly skilled and enthusiastic Waiter to join our team at Elevate Restro Bar, located in the Hotels & Restaurants industry. The ideal candidate should have 0-2 years of experience. Roles and Responsibility Provide excellent customer service and ensure customer satisfaction. Manage tables, take orders, and serve food and beverages to customers. Maintain a clean and organized workspace, adhering to health and safety standards. Collaborate with other staff members to achieve sales targets and improve customer experience. Handle cash and credit transactions accurately and efficiently. Ensure compliance with company policies and procedures. Job Requirements Ability to work w...

We are looking for a highly skilled and experienced F & B Hostess to join our team at Regenta Hilltop in Shimla. The ideal candidate will have 1-3 years of experience in the hospitality industry, preferably in hotels and restaurants. Roles and Responsibility Manage front desk operations, ensuring seamless check-in and check-out processes for guests. Handle guest inquiries and resolve issues professionally and courteously. Coordinate with other departments to ensure excellent customer service. Maintain accurate records of guest interactions and transactions. Ensure compliance with company policies and procedures. Provide exceptional customer service to ensure high levels of guest satisfaction...

We are looking for a highly skilled and experienced Steward to join our team at The Orchid Hotel. The ideal candidate will have 1-3 years of experience in the hospitality industry, with excellent customer service skills and attention to detail. Roles and Responsibility Manage and maintain high standards of cleanliness and organization in guest rooms and public areas. Provide exceptional customer service by responding promptly to guests' requests and resolving issues professionally. Coordinate with other departments to ensure seamless operations and efficient service delivery. Maintain accurate records of inventory and supplies, and order replacements as needed. Ensure compliance with hotel p...

We are looking for a skilled Assistant Bartender to join our team at Elevate Restro Bar, with 2-4 years of experience in the hospitality industry. Roles and Responsibility Prepare and serve high-quality cocktails and mocktails to guests. Maintain a clean and organized bar area, including the beverage cooler and storage units. Provide exceptional customer service by responding promptly to guest requests and resolving issues professionally. Collaborate with other team members to ensure seamless service delivery. Implement effective inventory management techniques to minimize waste and optimize stock levels. Participate in ongoing training and education to enhance knowledge and skills. Job Requ...

We are looking for a skilled Front Office Manager to join our team at Taj Palace, with 6-9 years of experience in the hospitality industry. Roles and Responsibility Manage front office operations, ensuring seamless day-to-day activities. Supervise and coordinate staff members to achieve high levels of customer satisfaction. Develop and implement strategies to enhance front office services and improve overall guest experience. Maintain accurate records and reports, including front office metrics and performance data. Collaborate with other departments to ensure efficient communication and coordination. Ensure compliance with company policies and procedures, maintaining high standards of quali...

We are looking for a skilled Front Office Supervisor to join our team at Vivanta Kochi, Aluva. The ideal candidate will have 3-5 years of experience in the hospitality industry. Roles and Responsibility Supervise front office operations for efficient service delivery. Manage staff schedules and allocate tasks effectively. Coordinate with other departments to ensure seamless customer experiences. Implement effective communication strategies to enhance customer satisfaction. Maintain high standards of quality and professionalism in all interactions. Analyze customer feedback and implement changes to improve services. Job Requirements Proven experience as a Front Office Supervisor or similar ro...

We are looking for a highly skilled and experienced Guest Relation Executive to join our team at The Fern Residency. The ideal candidate will have 1-3 years of experience in the hospitality industry, with excellent communication skills and a passion for delivering exceptional customer service. Roles and Responsibility Manage front desk operations, including handling guest inquiries and resolving issues professionally. Develop and implement effective strategies to enhance guest satisfaction and loyalty. Collaborate with other departments to ensure seamless execution of events and services. Provide exceptional customer service by responding promptly to guest requests and concerns. Maintain acc...

We are looking for a highly skilled and experienced Guest Service Associate to join our team in the Food & Beverage service department. The ideal candidate will have 1-3 years of experience in the hospitality industry, preferably with a background in hotels and restaurants. Roles and Responsibility Provide exceptional customer service to guests, ensuring their needs are met and concerns are addressed promptly. Manage food and beverage orders, handle cash transactions, and maintain accurate records. Maintain a clean and organized workspace, adhering to health and safety standards. Collaborate with other departments to ensure seamless service delivery. Resolve guest complaints and issues profe...

Job Purpose The Apprentice supports the daily operations of the hotel while gaining hands-on experience across various departments. The role provides practical exposure to hospitality services, customer relations, and operational excellence, helping the apprentice build skills for a future career in the hotel industry. Key Responsibilities 1. Guest Services Assist in greeting and welcoming guests courteously. Support check-in and check-out processes (if in Front Office). Handle guest inquiries and provide accurate information about hotel services and local attractions. 2. Operations Support Assist the assigned department (Housekeeping, F&B, Kitchen, or Front Office) in daily tasks. Ensure cl...

1. Guest Experience & Service Greet guests warmly as they arrive and ensure they feel welcome. 2. Escort guests to their tables or lounge areas. 3. Check in with guests during their visit to ensure satisfaction with drinks, food, and service. 4. Handle guest complaints or requests promptly and efficiently. 5. Engage guests in conversation to create a lively, welcoming atmosphere without being intrusive. 6. Share stories or details about cocktail ingredients, mixology techniques, or bar concepts to enhance the guest experience. 7. Monitor body language and cues to ensure guests are satisfied and comfortable. 8. Recognize special occasions (birthdays, anniversaries, celebrations) and coordinat...

We are looking for a skilled Food & Beverage Sales Executive to join our team at the Marriott Hotel. The ideal candidate will have 3-5 years of experience in sales and customer service, with a strong background in the hospitality industry. Roles and Responsibility Manage food and beverage sales operations to achieve business objectives. Develop and implement effective sales strategies to increase revenue. Build and maintain strong relationships with customers and vendors. Provide excellent customer service and ensure customer satisfaction. Collaborate with cross-functional teams to achieve common goals. Analyze sales data and market trends to identify improvement opportunities. Job Requireme...

We are looking for a highly skilled and dedicated Housekeeping Guest Service Associate to join our team at Regenta Resort by Royal Orchid Hotel. The ideal candidate should have 0-3 years of experience in the hospitality industry. Roles and Responsibility Provide exceptional guest service and ensure customer satisfaction. Maintain high standards of cleanliness and hygiene in guest rooms and public areas. Respond to guest requests and resolve issues professionally. Collaborate with other departments to achieve seamless operations. Develop and implement effective cleaning schedules. Ensure compliance with health and safety regulations. Job Requirements Excellent communication and interpersonal ...

We are looking for a highly skilled and experienced Captain to join our team at The Fern Residency. The ideal candidate will have 2-4 years of experience in the hospitality industry, preferably in a similar role. Roles and Responsibility Manage daily operations of the restaurant or bar area. Supervise and coordinate staff activities to ensure excellent customer service. Maintain high standards of quality and presentation in food and beverages. Develop and implement strategies to increase sales and revenue. Ensure compliance with health and safety regulations and company policies. Collaborate with other departments to achieve business objectives. Job Requirements Proven experience as a Captai...

We are looking for a highly skilled and experienced Reservations Supervisor to join our team at Taj Deccan, with 3-5 years of experience in the hospitality industry. Roles and Responsibility Supervise and coordinate reservations staff activities to ensure excellent customer service. Manage and resolve customer complaints professionally and courteously. Develop and implement effective reservation strategies to increase revenue. Collaborate with other departments to ensure seamless operations. Analyze customer feedback and suggest improvements. Train and mentor new hires to enhance their skills and performance. Job Requirements Proven experience as a Reservations Supervisor or similar role. St...

We are looking for a highly skilled and experienced Reservations Executive / Supervisor to join our team at the Taj Hotel. The ideal candidate will have 3-5 years of experience in the hospitality industry, preferably in hotels and restaurants. Roles and Responsibility Manage reservations and ensure seamless customer service. Supervise and coordinate with the reservations team to meet targets. Develop and implement effective strategies to enhance customer satisfaction. Collaborate with other departments to achieve business objectives. Analyze customer feedback and suggest improvements. Maintain accurate records and reports of reservations and customer interactions. Job Requirements Proven exp...

Key Responsibilities: Guest Experience: Ensure guests consistently receive prompt, friendly, and efficient service. Handle guest feedback and resolve any complaints promptly and professionally. Monitor guest satisfaction levels and take proactive steps for improvement. Operational Excellence: Supervise and coordinate restaurant operations, including breakfast service and la carte or buffet offerings. Ensure compliance with IHG brand standards and local hygiene, health, and safety regulations. Maintain cleanliness, orderliness, and proper presentation across the restaurant, service areas, and pantry. Manage inventory, requisitions, and par levels for F&B supplies. Team Management: Lead, train...

Job Description Steward (F&B Service Department) Position: Steward Department: Food & Beverage Service Reports To: F&B Captain / Restaurant Manager Location: The Mudra Hotel Job Summary: The Steward is responsible for providing excellent guest service by assisting in food and beverage operations. He/She ensures that guests have a pleasant dining experience by maintaining hygiene, cleanliness, and prompt service as per hotel standards. Key Responsibilities: Greet guests politely and assist them in seating. Take food and beverage orders and serve them accurately and courteously. Maintain table setup, cleanliness, and service sequence. Ensure water refilling, table clearance, and resetting afte...

Key Responsibilities: Front Desk Management: Greet and assist visitors, clients, and employees in a professional manner. Handle incoming and outgoing calls, emails, and inquiries efficiently. Administrative Support: Maintain and organize office supplies and ensure a clean and welcoming reception area. Communication and Coordination: Understand customer requirements and direct them to the concerned department. Active listening skills to understand visitor needs and respond appropriately. Skills and Qualifications: Excellent verbal and written communication (English, Hindi, and local language preferred). Polished telephone etiquette and professional email drafting ability. Pleasant personality...

Job Title: Guest Relations Executive ( GRE ) Reports To: Restaurant Manager Department: Guest Services / Customer Relations Employment Type: Full time Job location: Bandra Job Summary: The Guest Relations Executive is the frontline ambassador of the restaurant, responsible for ensuring exceptional customer experiences by warmly welcoming guests, addressing their needs, and resolving any issues. This role focuses on building strong relationships with guests to enhance satisfaction, loyalty, and positive word-of-mouth. Key Responsibilities: Greet and welcome guests upon arrival with a friendly and professional demeanour. Manage reservations, seating arrangements, and guest flow to ensure effic...

We are looking for a highly motivated and enthusiastic individual to join our team as a GSA - Front Office professional at Holiday Inn. The ideal candidate should have 0-1 year of experience in the hospitality industry. Roles and Responsibility Manage front office operations, including handling guest inquiries and resolving issues. Provide exceptional customer service to ensure high levels of guest satisfaction. Coordinate with other departments to ensure seamless operations. Maintain accurate records and reports of front office activities. Develop and implement effective strategies to enhance front office services. Collaborate with the management team to achieve business objectives. Job Req...

We are looking for a highly skilled and experienced Hostess to join our team at JW Marriott Hotel, specializing in hospitality. The ideal candidate will have 1-2 years of experience in the field. Roles and Responsibility Manage front desk operations, ensuring seamless check-in and check-out processes. Provide exceptional customer service, responding to guests' queries and resolving issues promptly. Coordinate with other departments to ensure efficient room preparation and guest services. Maintain accurate records of guest interactions and transactions. Ensure compliance with hotel policies and procedures. Collaborate with the restaurant team to provide excellent dining experiences. Job Requi...

We are looking for a highly skilled and motivated Guest Service Associate to join our team at ITC Mughal. The ideal candidate should have 0-1 year of experience in the hospitality industry. Roles and Responsibility Provide exceptional guest service and ensure customer satisfaction. Manage front desk operations, including handling inquiries and resolving issues. Maintain high standards of cleanliness and hygiene in public areas. Collaborate with other departments to achieve business objectives. Develop and implement effective communication strategies with guests. Ensure compliance with company policies and procedures. Job Requirements Excellent communication and interpersonal skills. Ability ...

We are looking for a highly skilled and experienced Guest Relations Executive to join our team at Hyatt Place, with 2-4 years of experience in the hospitality industry. Roles and Responsibility Manage front desk operations, ensuring seamless guest check-in and check-out processes. Handle guest complaints and resolve issues professionally and courteously. Coordinate with other departments to ensure excellent customer service delivery. Develop and implement effective strategies to enhance guest satisfaction. Maintain accurate records of guest interactions and transactions. Collaborate with the management team to achieve business objectives. Job Requirements Excellent communication and interper...