2172 Guest Service Jobs - Page 14

The Reservations Manager is responsible for the accurate recording and processing of reservations as well as the maximization of room sales through pro-active selling and up-selling techniques. What will I be doing As the Reservations Manager, you will be responsible for performing the following tasks to the highest standards: Make sure all team members complete the Hilton University courses and pass the tests. Organize regular trainings to make sure team members are familiar with hotel product knowledge and activities as well as the service standards and requirements. Assist the Commercial Director / Revenue Manager to complete the hotel budget and forecast. Maximize room sales and revenue ...

Our jobs aren t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success creating a safe workplace, following company policies and procedures,...

Our jobs aren t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success creating a safe workplace, following company policies and procedures,...

Job title : Guest relation officer Location: Thodupuzha Reception & Customer Service : Greet and assist students, parents, and visitors who come to the office or contact the organization. Provide general information about study abroad opportunities, services offered, and the application process. Manage Inquiries : Respond to phone calls, emails, and messages promptly and professionally. Direct inquiries to the appropriate department or team member as needed. Appointment Scheduling : Schedule consultations, information sessions, and meetings with counselors or consultants. Ensure that all appointments are well-coordinated and prepared for. Documentation & Filing : Maintain and organize studen...

Responsibilities Welcome and greet guests in a warm and professional manner Assist guests with check-in and check-out procedures Provide information about hotel facilities, services, and local attractions Handle guest inquiries and requests, including room preferences and special arrangements Ensure accurate billing and process payments from guests Coordinate with housekeeping and other departments to address guest needs Respond to guest feedback and resolve issues in a timely and satisfactory manner Maintain a neat and organized front desk area Answer phone calls and direct inquiries to the appropriate department Contribute to a positive and welcoming atmosphere for guests

Room Service Captain supervises room service operations by ensuring timely and accurate food and beverage delivery, training staff, managing guest relations, overseeing supplies, and maintaining cleanliness and safety . Key duties include taking orders, preparing service carts, setting up dining areas in guest rooms, and handling guest feedback to provide a high-quality, seamless experience. Key Responsibilities Supervision & Training: Lead, train, and mentor room service staff to ensure they meet high service standards and operational procedures. Order Management: Take food and beverage orders over the phone or through a computer system, ensuring accuracy and relaying them to the kitchen. S...

Greet the guests & presents them the menu Take food and beverage orders from the guest on the order taking pads. Performing basic cleaning tasks as needed Food & beverage should be properly served, food handling procedures must be as per standardOne of the tasks of the steward is to greet guests. For this position, you should have very good organizational & social skills to ensure that our guests have a positive gourmet experience

As a Duty Manager at Radisson Hotel Group, you will be an integral part of our first-class Front Office Team, embodying patience, empathy, and a vibrant personality to ensure that our guests have a hospitality experience that exceeds their expectations. Your role is pivotal in creating memorable moments for our guests and fostering a culture of exceptional service delivery. Your key responsibilities will include supporting the smooth operation of the front office department, ensuring that every aspect of the guest journey is executed to the highest standards. You will proactively work towards enhancing guest satisfaction, resolving guest inquiries and issues promptly, and achieving front off...

As an F&B Outlet Manager, your primary responsibility will be to oversee the daily operations of F&B outlets, which include restaurants, bars, and banquet events. You will be required to manage and supervise F&B staff, including waiters, bartenders, and kitchen staff, ensuring smooth functioning of the establishment. Another crucial aspect of your role will involve menu planning, where you will be responsible for developing and implementing menus that uphold quality, presentation, and profitability standards. Additionally, you will need to effectively manage inventory, minimize waste, and control costs to ensure efficient operations. Ensuring excellent guest service is paramount in this posi...

As an integral member of the team at Marriott International, you will play a key role in assisting management with various aspects of employee management. Your responsibilities will include aiding in hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and coaching employees. In addition, you will serve as a role model and the primary contact person for the Guarantee of Fair Treatment/Open Door Policy process. It will be essential for you to promptly report any accidents, injuries, or unsafe work conditions to the manager and to complete all required safety training and certifications. In this role, you must adhere to all company policies and procedures, maintainin...

As a Housekeeping Inspector at The Ritz-Carlton Bangalore, your main responsibility will be to ensure the quality standards of guest rooms, public areas, and pool after they have been cleaned by Housekeepers. You will be required to run sold room reports, verify room status, identify any discrepant rooms, prioritize room cleaning, and update the status of departing guest rooms. Additionally, you will collaborate with Housekeeping management to oversee daily activities and act as a liaison between Housekeeping, Engineering, Front Office, and Laundry departments. Your duties will include documenting and resolving issues with discrepant rooms in coordination with the Front Desk, preparing and c...

As an Agent-Front Desk-Lead at Fairfield by Marriott Visakhapatnam, you will play a crucial role in assisting management with training, motivating, and coaching employees to ensure exceptional guest service. Reporting accidents, injuries, and unsafe work conditions to the manager and completing safety training and certifications will be part of your responsibilities. It is essential to uphold company policies and procedures, maintain a clean and professional appearance, and safeguard proprietary information. Your role will involve anticipating and addressing guest service needs, communicating clearly and professionally with others, and maintaining positive working relationships. Adherence to...

As a Duty Manager at IHG, you will lead by example, setting high standards in cleanliness and productivity. Your role involves championing a one-team approach to effectively handle guest complaints, queries, and suggestions. Each day at IHG presents new challenges, but your primary responsibilities will include managing guest experiences, team performance, and hotel operations, prioritizing workloads to ensure the delivery of authentic and memorable guest experiences, and developing your team's skills to drive positive results for hotel performance. You will engage in authentic conversations with guests to address issues, queries, or concerns promptly and serve as the first point of contact ...

The Restaurant Captain holds the responsibility of supervising the daily operations of the restaurant floor, ensuring exceptional standards of guest service, managing the service team, and facilitating smooth communication between the kitchen and service staff. Leading by example, this role involves training team members, addressing guest concerns promptly and professionally. In terms of Guest Service, the Restaurant Captain is expected to warmly greet and welcome guests, take food and beverage orders efficiently, ensure guest satisfaction by regularly checking on tables and promptly resolving any complaints, and suggest menu items and upsell when appropriate. Regarding Operational Duties, t...

The Front Office Supervisor oversees the operations of the front desk, ensures exceptional guest service, and manages the front office team to deliver a memorable stay experience for all guests. Responsibilities include supervising and coordinating daily front office operations, managing and training front office staff, addressing and resolving guest complaints promptly and professionally, collaborating with other departments for smooth operations, monitoring front desk supplies, upholding high standards of customer service, preparing and analyzing reports related to occupancy, revenue, and guest feedback, as well as implementing and maintaining front office policies and procedures. The idea...

Assist guests in finding appropriate seating with warmth and efficiency. Clear used tableware promptly and ensure it is returned to the kitchen for cleaning. Answer customer queries related to menu items, ingredients, and preparation methods. Free meal Over time allowance Provident fund

Responsibilities: * Manage hotel operations * Oversee food & beverage services * Ensure guest satisfaction * Collaborate with departments * Lead team performance

Responsibilities: * Manage hotel operations * Oversee food & beverage services * Ensure guest satisfaction * Collaborate with departments * Lead team performance * Guest satisfaction * Relationship management *Inventory management *Guest Experience Food allowance Health insurance Provident fund

ibis Styles is looking for Guest Service Associate - Front Office to join our dynamic team and embark on a rewarding career journey Guest Check-In and Check-Out: Greet guests upon arrival, verify their reservations, and assist with the check-in process Provide information about the hotel's amenities, services, and policies Collect payments, issue room keys, and ensure smooth and efficient check-out procedures Reservation Handling: Receive and process reservations, whether made online, over the phone, or in person Maintain accurate records of guest bookings and update the reservation system as needed Assist guests with modifying or canceling reservations, as necessary Customer Service: Provid...

Prime Function: To provide clean, hygienic, comfortable and hazard free areas in the hotel, in order to, thereby achieving maximum guest satisfaction & organizational profitability, in an achieve impeccable housekeeping standards in all areas of the hotel, as per organizational standards atmosphere of high individual morale. Responsible for usage of all departmental master keys and all other keys to ensure safety and security for guests and hotel property Ensure that standards of cleanliness in assigned guest rooms are achieved and maintained on a consistent basis to provide the highest level of guest satisfaction in cleanliness and service. Ensure to remain alert, courteous and helpful to t...

Responsible for overall supervision, planning, control and coordination of all activities of the team engaged in the operations of the department. Ensure that the beverages prepared and served in the assigned area are according to standard recipes and with excellent quality. Ensure to attend to guest complaints, requests or inquiries regarding the services. Any matter which may affect the interests should be brought to the attention of the Management. Motivate and develop staff to ensure smooth functioning of the department and promote teamwork. Achieve guest satisfaction and organizational profitability through effective utilization of all resources. Establish and maintain seamless co-ordin...

Entry level management position that focuses on successfully accomplishing the daily objectives in the kitchen. Assists in leading staff while personally assisting in all areas of the kitchen, including food production; purchasing and kitchen sanitation. Position contributes to ensuring guest and employee satisfaction while maintaining the operating budget. CANDIDATE PROFILE Education and Experience High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area. OR 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related pr...

K : * Greet and assist visitors, channel partners, and potential clients at the sales office * Provide an exceptional customer experience with a warm and professional approach * Handle inquiries, guide visitors, and coordinate meetings with the sales team * Maintain the visitor log and manage daily arrangements * Represent the brand with grace, confidence, and a service-oriented attitude * Manage the reception area, ensuring a well-organized and professional environment * Offer refreshments and ensure all guest needs are met with a high level of service * Assist in organizing client meetings, sales events, and other promotional activities * Ensure the sales office is always presentable and a...

Job Title: Guest Relations Manager Location: Gurugram, Sector 42 (Golf Course Road) Industry: Hospitality / Fine Dining / Premium Club Department: Front Office / Guest Relations Employment Type: Full Time Shift: Afternoon & Evening Shifts (with late-night cab facility) Working Days: 6 days a week with 1 rotational off Company Overview Join one of Gurugrams most dynamic and experiential fine dining destinationsspread over 14,000 sq. ft. across two floors. The venue offers a high-energy, immersive atmosphere that blends global culinary influences with nostalgic Indian elements, curated to elevate every celebration. Known for its vibrant design, exceptional service, and large seating capacity, ...

Greetings, for candidates who are okay with Work From Office looking in a leading MNC we have a profile for you . Profile - Customer Support Executive (Voice/Non Voice) Qualification * Good Verbal --- communication skills in English Fresher/experienced eligible Salary - 3.5Lpa - 6.5Lpa Working days -5 (Rotational Shifts) To get your telephonic interviews scheduled kindly call/Whatsaap *Kanak 8982889979 *Antra 9589329989 *Khushi 7869457739 *Monika 7869365175 ## NO PLACEMENT CHARGES ## DIRECT INTERVIEW ## IMMEDIATE JOINING Thanks and Regards Prajit Grover H.R Team KVC CONSULTANTS LTD