654 Guest Service Jobs - Page 16

A hotel steward is a hospitality professional who manages the food operations and dining experience at a hotel or restaurant. They ensure that guests receive excellent service and a clean environment.

Supervision: Oversee and manage front desk staff, including receptionists, concierge, and bell staff. Guest Relations: Handle guest check-ins, check-outs, and inquiries, addressing guest concerns and ensuring a positive experience. Reservations

Responsibilities: Greet guests, manage front desk operations & provide exceptional service Handle telephones, operate computer systems & coordinate office tasks

Job Title: Party Host Location: Mall-based Kids Play Zone Salary: 18,000 23,000 per month --- Job Overview: As a Party Host, you will be the star of the show, making every child’s birthday or group celebration unforgettable! You will lead party groups, engage children with fun activities, coordinate with parents, and ensure a joyful and safe environment throughout the event. --- Key Responsibilities: Greet and engage children and guests with enthusiasm and warmth. Coordinate and host birthday parties and group events. Organize games, activities, and manage the party schedule. Ensure the party area is clean, safe, and ready before and after events. Communicate effectively with parents, children, and internal teams. Deliver excellent customer service and handle any party-related concerns. Support the front-of-house (FOH) team during non-party hours. --- Desired Candidate Profile: Prior experience in customer service, hospitality, or children’s entertainment preferred. Energetic, outgoing, and fun-loving personality. Comfortable engaging with children and managing group dynamics. Good communication skills in English; regional language fluency is a plus.

Job Title: Receptionist - Innvolution healthcare Pvt Ltd . Location: Bangalore Experience: minimum 3 -4 years qualification : Degree /Diploma Working Days: 5 days a week Job Description: We are looking for a friendly and professional Receptionist to join our team in Bangalore. The ideal candidate will handle front office responsibilities, assist visitors, and ensure smooth communication within the office. Roles and Responsibilities: Greet and welcome visitors in a courteous manner Answer incoming calls and direct them to the appropriate departments Manage office communication and handle inquiries Maintain the reception area and ensure it is tidy Assist with administrative tasks using MS Excel Support office staff with basic administrative duties Coordinate with the office administration team Skills and Qualifications: Handle visitor management system efficiently Good communication skills Proficiency in MS Excel and basic MS Office tools Friendly and professional attitude Ability to handle multiple tasks efficiently Prior experience in reception or admin work is a plus Additional Details: Immediate joiner / 15 days NP 5-day work week /GPTW if interested share updated CV vijayakumar.ramachandran@innvolution.com .

experienced Door Man need to receive the Guests and assists to Guests to lead them to Main Reception in a reputed Hotel located at Begumpet. Hyderabad.

The Exclusive Business Partner (EC) role at IndusInd Bank involves overseeing key operations, ensuring compliance, and driving business growth. Responsibilities include managing customer interactions, improving service efficiency, and coordinating with various teams to achieve operational excellence. The ideal candidate should possess strong analytical skills, excellent communication, and a proactive approach to problem-solving. Prior experience in a similar role is preferred. Candidates must demonstrate leadership qualities and adaptability to dynamic banking environments. This position offers a great opportunity to grow within the banking sector.

About the Organisation: Organisation: Wonderla Holidays Website URL: www.wonderla.com Wonderla Holidays Ltd is Indias largest amusement park. The Company's segments include Amusement park & Resort. We are currently operational in 3 locations Kochi, Bangalore and Hyderabad under the brand name Wonderla offering entertainment and fun for all age groups. The Company offers water rides, restaurants, family rides, kids rides and high thrill rides. The Wonderla resort in Bangalore offers a range of facilities, including swimming pool, a gym, recreational room, kid's activity room and banquet halls. It also offers executive rooms, deluxe rooms and suites rooms. Wonderla Holidays is voted Indias #1 Amusement park & 6th favourite across Asia by Trip Advisor. candidates with Graduates holder in any field (Preferably Guest Handling) with having 0-2 years experience in Guest Relations. Having fluent multi language will be an added advantage. Attend to guest complaints and ensure guest satisfaction through immediate action. Identify customers needs and respond proactively to their concerns. Revenue generation through All Day Meal Coupons & Resort Dinner offers. Effective Implementation of 6S for Customer Service Excellence. Maintain overall Grooming Standard & Personal Hygiene. Monitor the zone activities & report to zone heads Good communication and interpersonal skills. Good coordination with all other departments. Report to in charge, in case of any incidents in the park related to guest or staff. Guest Feedback Collection. Skills: 1.Excellent communication skills. 2.Analytical skills 3.Negotiation Skills 4.Strategic Skills Qualification : Any Degree Experience : 0-2 Years Gender : Male candidates Interested candidates with suitable profile only can share to hrd2.blr@wonderla.com

We are currently looking for House Manager Location of work - A residential complex in Chandigarh (not university campus) Key Result Area - The house manager must ensure that the dailyneeds & requirementsof thefamily their guest are catered to and that the support staff is well trained in householdwork with professional standards Key Responsibilities The house manager should be able to check the repair, maintenance and cleanliness of the house The house manager should be able to assess staffing needs and allocate work load to the team members of the house The house manager should be able to monitorthe ordering, consumptionand wastage of supplies and rashan The house manager should be able to upskill and impart training to the team members The house manager should be able to work on home technology software/applications

Responsibilities: Manage front desk operations Provide exceptional guest service Handle guest requests & complaints Maintain high standards of hospitality Greet guests with warmth

Key Responsibilities: Greet guests in a friendly and professional manner as they enter the restaurant or dining area. Manage guest reservations and maintain an accurate waitlist. Escort guests to their assigned tables and present menus. Answer guest inquiries regarding food, beverages, and services. Coordinate with waitstaff and kitchen team to ensure timely seating and guest satisfaction. Monitor dining room flow and maintain seating efficiency. Maintain cleanliness and organization of the hostess stand and entrance area. Assist with phone calls, take reservations, and provide general information. Handle guest complaints or direct them to the appropriate supervisor. Ensure a high level of hospitality and guest service at all times.

Do you like keeping up appearances Can you keep up the pace and run our show As the standard bearer are you passionate about having pillows plumped to perfection, mirrors gleaming and the team sparkling Can you keep up the pace and run our show Then why not come and join us at the Radisson Hotel Group to Make Every Moment Matter! where our guests can relax and enjoy the experience! Knowing that first impressions count, our Housekeeping Team are obsessed about presentation, having things in the right place and the house being spotlessly clean and striving to deliver a hospitality experience that is beyond expectation - creating memorable moments for our guests. As Housekeeping Manager, you will join a team that is passionate about delivering exceptional service where we believe that anything is possible, whilst having fun in all that we do! Key Responsibilities of the Housekeeping Manager: -Supports the smooth running of the housekeeping department, where all aspects of the guest experience are delivered to the highest levels -Works proactively to improve guest satisfaction and comfort, delivering a positive and timely response to guest enquiries and problem resolution -Delivers on plans and objectives where housekeeping initiatives & hotel targets are achieved -Manages the housekeeping team fostering a culture of growth, development and performance within the department -Responsible for the departmental budget, ensuring that costs and inventory are controlled, that productivity and performance levels are attained -Builds and maintains effective working relationships with all key stakeholders -Delivers an effective programme that advances service standards, profitability and cost control -Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required Requirements of the Housekeeping Manager: -Proven experience in housekeeping with excellent problem-solving capabilities -Excellent managerial skills with a hands-on approach and lead-by-example work style -Commitment to exceptional guest service with a passion for the hospitality industry -Ability to find creative solutions, offering advice and recommendations -Personal integrity, with the ability to work in an environment that demands excellence, time and energy -Experienced in using IT systems on various platforms -Strong communication skills

Are you our missing ingredient Is cooking the spice of your life Then why not come and join us at the Radisson Hotel Group to Make Every Moment Matter! where our guests can relax and enjoy the experience! Our Kitchen Team has a taste for developing the flavors to cook up a storm and strives to deliver a hospitality experience that is beyond expectation - creating memorable moments for our guests. As Chef de Partie, you will join a team that is passionate about delivering exceptional service where we believe that anything is possible, whilst having fun in all that we do! Key Responsibilities of the Chef de Partie: -Supports the smooth running of the kitchen department, where all aspects of the guest dining experience throughout the whole Hotel are delivered to the highest level -Works as part of a team that maximizes guest satisfaction and comfort, delivering a positive and timely response to enquiries and problem resolution -Takes responsibility for the duties and tasks assigned to the role, ensuring that all work is carried out in a timely and professional manner -Delivers on departmental plans and objectives, where hotel initiatives & targets are achieved -Collaborates with their immediate report, ensuring that costs and inventory are controlled, that productivity and performance levels are attained -Builds and maintains effective working relationships whilst promoting the company culture and values. -Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required Requirements of the Chef de Partie: -Experience in kitchen beneficial but not essential -Hands-on approach with a can-do work style -Commitment to delivering exceptional guest service with a passion for the hospitality industry -Ability to find creative solutions taking ownership for duties and tasks assigned -Personal integrity, with the ability to work in an environment that demands excellence -Experience of working with IT systems on various platforms -Strong communication skills

Housekeeping Executive What will I be doing? As a Housekeeping Executive, you will support the Housekeeping Department by ensuring the upkeep and cleanliness of the entire hotel. Specifically, a Housekeeping Floor Supervisor will perform the following tasks to the highest standards: Allocate work duties to Team Members Perform routine inspections of all check out rooms and spot checks of all occupied rooms Report and follow up on any maintenance defects or other issues Inspect, routinely, service areas, store rooms and corridors Schedule and supervise deep cleaning and any other projects Manage and train Room Attendants and other Team Members to ensure their performance is to the standards required Manage, efficiently, stock control and the maintenance of equipment Provide excellent Guest service, including VIP and other special requirements Ensure the adherence to hotel brand standards at all times What are we looking for? Housekeeping Executive serving Hilton Brand hotels are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the atti

The Chief Concierge manages Concierge team members in order to provide special assistance and information about local area attractions to customers and patrons, offering a wide selection of choices and alternatives to ensure guest satisfaction in line with Hilton and hotel policies and procedures. What will I be doing? As the Chief Concierge, you will be responsible for performing the following tasks to the highest standards: Develop all luggage related procedures and ensure that they are well followed by the Concierge / Transportation staff. Ensure all information is updated and available for easy access for all Front Office associates. Ensure that the Front Office Manager, Assistant Front Office Manager and Guest Service Manager are updated of any problems or difficulties encountered, so that assistance is obtained. Train all Concierge associates in accordance to hotel standards, appraise their performances, recommend promotions or transfers and handle disciplinary actions. Ensure proper reception of Hilton Honors members as well as other customers at the airport for both arrival and departure. Give recommendations on hotel operations when opportunities arise to improve services, increase revenue or reduce costs. Ensure that all Concierge associates are up to the grooming standards set by the Management. Set team goals in consultation with team members according to hotel / department goals, policies and practices. Maintain good personal presentation, adhering to hotel and Hilton standards. Ensure that all reporting and servicing deadlines are met on a timely basis. Adhere to the hotel s security and emergency policies and procedures. Understand local tourism culture and city profile to provide considerate service to guests. Carry out any other reasonable duties and responsibilities as assigned. The Management reserves the right to make changes to this job description at its sole discretion and without advance notice. What are we looking for? A Chief Concierge serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behavi

Job Title: Front Desk Executive / Receptionist Location: Gurgaon, Haryana Company: 360 Realtors Job Type: Full-Time Experience Required: 6 months to 1 year Salary: Up to 4 LPA (Based on experience and skills) Reporting To: Admin Manager / HR About 360 Realtors: 360 Realtors is one of Indias leading real estate advisory firms, providing expert solutions to property buyers and investors. With a strong network and client-focused approach, we are committed to delivering value and exceptional service across India. Role Overview: We are looking for a presentable, professional, and customer-focused Front Desk Executive/Receptionist to be the face of our Gurgaon office. The ideal candidate should have 6 months to 1 year of relevant experience and will be responsible for handling all front office activities with efficiency and a positive attitude. Key Responsibilities: Greet and welcome clients, visitors, and guests in a warm and professional manner Handle incoming phone calls, redirect them appropriately, and take messages when necessary Maintain a clean, organized, and presentable reception area Coordinate appointment scheduling and meeting room bookings Manage visitor records and maintain security protocols Receive and distribute incoming couriers, packages, and mails Assist the HR/Admin team with basic clerical and administrative tasks Ensure smooth day-to-day operations at the front desk Requirements: Minimum 6 months to 1 year of experience as a Front Desk Executive/Receptionist Strong communication and interpersonal skills Professional appearance and a customer-service-oriented attitude Proficiency in MS Office (Word, Excel, Outlook) Ability to multitask and remain calm under pressure Fluent in English and Hindi

Responsibilities: Manage front desk operations Provide exceptional guest service Handle guest requests & complaints Coordinate housekeeping services Maintain high standards of hospitality Greet and welcome guests with a warm and professional ly Health insurance Annual bonus

Responsible for the daily shift operations of Housekeeping, Recreation/Health Club and, if applicable, Laundry. Directs and works with employees to ensure property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget. CANDIDATE PROFILE Education and Experience High school diploma or GED; 2 years experience in the housekeeping or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required. CORE WORK ACTIVITIES Managing Housekeeping Operations Ensures guest room status is communicated to the Front Desk in a timely and efficient manner. Works effectively with the Engineering department on guestroom maintenance needs. Supervises the property general cleaning schedule. Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments. Inventories stock to ensure adequate supplies. Supervises daily Housekeeping shift operations and ensures compliance with all housekeeping policies, standards and procedures. Assists in the ordering of guestroom supplies, cleaning supplies and uniforms. Supports and supervises an effective inspection program for all guestrooms and public space. Communicates areas that need attention to staff and follows up to ensure understanding. Ensures all employees have proper supplies, equipment and uniforms. Managing Departmental Costs Participates in the management of the department s controllable expenses to achieve or exceed budgeted goals. Understands the impact of department s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals. Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department. Ensuring Exceptional Customer Service Responds to and handles guest problems and complaints. Strives to improve service performance. Empowers employees to provide excellent customer service. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. Conducting Human Resources Activities Participates as needed in the investigation of employee accidents. Supervises staffing levels to ensure that guest service, operational needs, and financial objectives are met. Ensures employees understand expectations and parameters. Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process. Observes service behaviors of employees and provides feedback to individuals. Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary. Participates in the employee performance appraisal process, providing feedback as needed. Assists as needed in the interviewing and hiring of employee team members with the appropriate skills. Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job. Participates in employee progressive discipline procedures. .

Intercontinental Hotels Group India Private Limited is looking for Housekeeping GSA Holiday Inn Express Hitech to join our dynamic team and embark on a rewarding career journey Maintain cleanliness and hygiene across premises Follow housekeeping protocols and schedules Restock supplies and report maintenance issues Ensure guest satisfaction in service areas

Entry level management position that focuses on successfully accomplishing the daily objectives in the kitchen. Assists in leading staff while personally assisting in all areas of the kitchen, including food production; purchasing and kitchen sanitation. Position contributes to ensuring guest and employee satisfaction while maintaining the operating budget. CANDIDATE PROFILE Education and Experience High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area. OR 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area. CORE WORK ACTIVITIES Ensuring Culinary Standards and Responsibilities are Met Maintains food handling and sanitation standards. Performs all duties of Culinary and related kitchen area employees in high demand times. Oversees production and preparation of culinary items. Ensures employees keep their work areas clean and sanitary. Works with Restaurant and Banquet departments to coordinate service and timing of events and meals. Complies with loss prevention policies and procedures. Strives to improve service performance. Communicates areas in need of attention to staff and follows up to ensure follow through. Leads shifts while personally preparing food items and executing requests based on required specifications. Prepares and cooks foods of all types, either on a regular basis or for special guests or functions. Supervises and coordinates activities of cooks and workers engaged in food preparation. Checks the quality of raw and cooked food products to ensure that standards are met. Assists in determining how food should be presented and creates decorative food displays. Supporting Culinary Team Activities Supervises daily shift operations. Ensures all employees have proper supplies, equipment and uniforms. Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. Ensures completion of assigned duties. Participates in the employee performance appraisal process, giving feedback as needed. Handles employee questions and concerns. Communicates performance expectations in accordance with job descriptions for each position. Participates in an on-going employee recognition program. Conducts training when appropriate. Monitors employees progress towards meeting performance expectations. Maintaining Culinary Goals Participates in department meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results. Supports and assists with new menus, concepts and promotions for the Restaurant outlets and Banquets. Providing Exceptional Customer Service Sets a positive example for guest relations. Handles guest problems and complaints seeking assistance from supervisor as necessary. Empowers employees to provide excellent customer service within guidelines. Additional Responsibilities Reports malfunctions in department equipment. Purchases appropriate supplies and manages food and supply inventories according to budget. Attends and participates in all pertinent meetings. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Our jobs aren t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique - with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success - creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts - to get it right for our guests and our business each and every time. PREFERRED QUALIFICATIONS Education: High school diploma or G. E. D. equivalent. Related Work Experience: Less than 1 year related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

The ideal candidate will be responsible for generating revenue by prospecting and securing new business opportunities, as well as nurturing relationships with existing clients. As a Sales Executive, you will play a crucial role in driving sales growth and achieving targets, while upholding the standards of quality and service. What is in it for you: Covered under Group insurance policy. Talent development opportunities. You will be responsible for: Assisting the Sales Manager in the development of the Strategic Sales Plan for the segments. Ensure to achieve objectives established in the Organization s Strategic Plan. To ensure maximum cooperation, productivity, and guest service. Identify prospects for sales deals within targeted markets of the assigned area /segment and also prepare and conduct sales presentations in co ordination with the Sales Manager. Strong communication, negotiation, and interpersonal skills. Excellent presentation and persuasion abilities. Ability to work independently and as part of a team in a fast-paced environment. Knowledge of the loca

Role & responsibilities Greet and welcome visitors in a warm and professional manner. Answer, screen, and forward incoming phone calls. Provide basic and accurate information in person, via phone, or email. Maintain office security by following safety procedures and controlling access via the reception desk (e.g., monitoring logbook, issuing visitor badges). Receive, sort, and distribute daily mail/deliveries. Schedule appointments and maintain meeting rooms and calendars. Perform clerical duties such as filing, photocopying, scanning, and data entry. Keep the reception area tidy and presentable with all necessary materials (e.g., brochures, forms, stationery). Support other administrative staff as needed.

Roles and Responsibilities Manage front desk operations, ensuring a smooth check-in/check-out process for guests. Handle guest queries and concerns in a professional manner, providing excellent customer service. Coordinate with housekeeping staff to ensure rooms are cleaned and ready for occupancy. Maintain accurate records of guest transactions, including registration forms and billing information. Provide administrative support to the team as needed.

Hanu Reddy Residences is looking for Guest Service Associate to join our dynamic team and embark on a rewarding career journey Guest Service Associate is responsible for various tasks including planning, execution, and management of related duties They should possess relevant skills and experience to excel in this role Duties include teamwork, problem-solving, and achieving organizational goals Candidates must have strong communication and technical abilities Responsibilities include project management, strategy execution, and performance optimization