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Reservations Supervisor

Reservations Supervisor

Naukri Hospitality Jobs

3 - 5 years

|

1 - 4 Lacs

Posted:17 hours ago| Platform:

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Skills Required

customer service front office hospitality reservation hotel management front desk guest service opera team management front office operations international ticketing guest handling tourism guest relations ticketing amadeus restaurant management

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a highly skilled and experienced Reservations Supervisor to join our team at Taj Deccan, with 3-5 years of experience in the hospitality industry.

Roles and Responsibility

Supervise and coordinate reservations staff activities to ensure excellent customer service.
Manage and resolve customer complaints professionally and courteously.
Develop and implement effective reservation strategies to increase revenue.
Collaborate with other departments to ensure seamless operations.
Analyze customer feedback and suggest improvements.
Train and mentor new hires to enhance their skills and performance.

Job Requirements

Proven experience as a Reservations Supervisor or similar role.
Strong knowledge of hotel management principles and practices.
Excellent communication and interpersonal skills.
Ability to work under pressure and manage multiple tasks simultaneously.
Proficient in using reservation systems and software.
Strong problem-solving and analytical skills.

*Note - Job has been sourced from social media platforms/other public websites.

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