Reservations Supervisor

3 - 5 years

1 - 4 Lacs

Posted:17 hours ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

We are looking for a highly skilled and experienced Reservations Supervisor to join our team at Taj Deccan, with 3-5 years of experience in the hospitality industry.


Roles and Responsibility
  • Supervise and coordinate reservations staff activities to ensure excellent customer service.
  • Manage and resolve customer complaints professionally and courteously.
  • Develop and implement effective reservation strategies to increase revenue.
  • Collaborate with other departments to ensure seamless operations.
  • Analyze customer feedback and suggest improvements.
  • Train and mentor new hires to enhance their skills and performance.

Job Requirements
  • Proven experience as a Reservations Supervisor or similar role.
  • Strong knowledge of hotel management principles and practices.
  • Excellent communication and interpersonal skills.
  • Ability to work under pressure and manage multiple tasks simultaneously.
  • Proficient in using reservation systems and software.
  • Strong problem-solving and analytical skills.

*Note - Job has been sourced from social media platforms/other public websites.

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