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Guest Service Associate

Guest Service Associate

Naukri Hospitality Jobs

1 - 3 years

|

1 - 4 Lacs

Posted:16 hours ago| Platform:

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Skills Required

guest service management skills sales hospitality hotel management front desk front office management front office operations customer service guest handling telephone handling guest relations service delivery front office daily operations

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a highly skilled and experienced professional to join our team as a Regenta SGs Greenotel in the hospitality industry. The ideal candidate will have 1-3 years of experience.

Roles and Responsibility

Manage and oversee daily operations of the hotel.
Coordinate with various departments to ensure seamless service delivery.
Develop and implement strategies to enhance customer satisfaction.
Maintain high standards of quality and service excellence.
Analyze guest feedback and implement changes to improve overall experience.
Collaborate with the sales team to achieve business objectives.

Job Requirements

Proven experience in the hospitality industry, preferably in a similar role.
Strong leadership and management skills with the ability to motivate teams.
Excellent communication and interpersonal skills to build strong relationships.
Ability to work under pressure and manage multiple tasks simultaneously.
Strong problem-solving skills to resolve issues efficiently.
Familiarity with hotel management systems and software applications.

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