Guest Service Associate

1 - 3 years

2 - 5 Lacs

Posted:16 hours ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a highly skilled and experienced professional to join our team as a Regenta SGs Greenotel in the hospitality industry. The ideal candidate will have 1-3 years of experience.

Roles and Responsibility

  • Manage and oversee daily operations of the hotel.
  • Coordinate with various departments to ensure seamless service delivery.
  • Develop and implement strategies to enhance customer satisfaction.
  • Maintain high standards of quality and service excellence.
  • Analyze guest feedback and implement changes to improve overall experience.
  • Collaborate with the sales team to achieve business objectives.

Job Requirements

  • Proven experience in the hospitality industry, preferably in a similar role.
  • Strong knowledge of hotel management principles and practices.
  • Excellent communication and interpersonal skills.
  • Ability to work well under pressure and lead teams effectively.
  • Familiarity with hotel management systems and software.
  • Strong problem-solving and analytical skills.

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