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Naukri Hospitality Jobs
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Guest Service Associate (Housekeeping)

Guest Service Associate (Housekeeping)

Naukri Hospitality Jobs

0 - 4 years

|

1 - 3 Lacs

Posted:2 weeks ago| Platform:

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Skills Required

guest service customer service housekeeping hospitality hotel management front office operations guest handling steward activities guest relations bartending front office beverage room service waiter activities restaurant management resort

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a highly skilled and experienced Guest Service Associate to join our team in the hospitality industry. The ideal candidate will have excellent customer service skills and be able to provide top-notch service to our guests.

Roles and Responsibility

Manage guest complaints and resolve issues professionally.
Provide exceptional customer service to ensure high levels of satisfaction.
Maintain cleanliness and organization in guest rooms and public areas.
Collaborate with other departments to ensure seamless service delivery.
Handle guest requests and provide personalized solutions.
Ensure all guest interactions are handled courteously and efficiently.

Job Requirements

Excellent communication and interpersonal skills.
Ability to work well under pressure and manage multiple tasks simultaneously.
Strong attention to detail and ability to maintain high standards of cleanliness and organization.
Familiarity with hotel management systems and procedures.
Ability to work collaboratively as part of a team.
Strong problem-solving skills and ability to think critically.

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