2155 Guest Relations Jobs - Page 15

Aster Medcity is looking for Associate Guest Relations to join our dynamic team and embark on a rewarding career journey Handle guest inquiries Ensure guest satisfaction Coordinate with other departments Resolve guest concerns

Aster Medcity is looking for Associate Guest Relations to join our dynamic team and embark on a rewarding career journey Handle guest inquiries Ensure guest satisfaction Coordinate with other departments Resolve guest concerns

As a Housekeeping Supervisor, you will be responsible for overseeing and managing the housekeeping staff. Your main duties will include supervising the team, assigning tasks, and providing guidance to ensure that all cleaning procedures and standards are met. You will also be in charge of training new employees, monitoring their performance, and addressing any issues that may arise. In addition to staff management, you will be responsible for inspecting rooms and public areas to ensure cleanliness and maintenance requirements are met. You will work closely with other departments to address maintenance issues and implement cleaning protocols to maintain a high standard of cleanliness throughout the establishment. Managing inventory of cleaning supplies, linens, and room essentials will also be part of your responsibilities. You will need to order supplies as needed, maintain adequate stock levels, and ensure that all guest requests and complaints are handled promptly and professionally to maintain guest satisfaction. Safety and hygiene are top priorities in this role, and you will need to ensure compliance with all regulations and standards to promote a safe and healthy environment for both staff and guests. Effective communication with housekeeping staff and other departments is essential for seamless operations. In addition to these responsibilities, you may also be involved in preparing work schedules, coordinating with other departments, assisting with cleaning duties when necessary, selecting new furniture and fittings, hiring and training new staff, and managing budgets and financial records. This is a full-time position with day and morning shifts required. The work location is in person to ensure effective supervision and collaboration with the team and other departments.,

Responsibilities: * Greet guests, manage reservations & checkouts * Maintain front desk operations & guest satisfaction * Handle telecalls & provide exceptional service * Manage reception activities & guest relations

Job Title: Guest Relations Executive (GRE) Location: Bangalore,Goa Department: Front Office / Customer Experience Reports To: Spa Manager / Outlet Head Job Purpose: To ensure a warm and welcoming environment for all guests, manage front desk operations efficiently, and actively drive spa sales and membership conversions while maintaining a high standard of customer service and professionalism. Key Responsibilities: Guest Relations: Greet all clients in a friendly, professional, and timely manner. Understand client needs and preferences to ensure personalized service. Handle check-in and check-out procedures with accuracy. Respond to client inquiries, concerns, and feedback, ensuring prompt resolution. Maintain a clean, welcoming reception area that reflects the spa's brand and values. Manage appointment scheduling, client confirmations, and follow-ups. Sales and Revenue: Promote spa services, therapies, packages, and retail products effectively. Convert walk-in and enquiry calls into bookings and sales. Meet or exceed assigned monthly sales targets (including service up-selling and product sales). Cross-sell membership packages and loyalty programs. Track and report daily sales, leads, and conversion metrics to management. Customer Database & Retention: Maintain and update customer records in the spa software/CRM. Implement follow-up calls/emails/messages to encourage repeat visits and referrals. Actively contribute to customer retention initiatives, such as loyalty points or referral programs. Operations & Coordination: Coordinate with therapists and housekeeping for smooth daily operations. Ensure therapists are aware of their bookings and client preferences. Support Spa Manager in inventory tracking and front-desk supplies. Maintain confidentiality and compliance with health & hygiene standards. Skills & Qualifications: Bachelors degree or diploma in hospitality, wellness, or related field. 1–3 years of experience in guest relations/front office/sales in a spa, salon, or hotel. Excellent communication and interpersonal skills. Sales-driven mindset with a track record of meeting revenue targets. Knowledge of spa services, treatments, and wellness concepts is a plus. Proficient in using spa software or CRM systems. KPIs / Performance Metrics: Guest satisfaction score (Google/JustDial/Customer Feedback) Monthly sales and conversion rate (walk-ins to bookings) Package & membership sales Repeat customer ratio Upsell rate (per booking)

Role Overview: We are seeking a proactive and professional individual to manage the front desk and create a welcoming atmosphere for our guests and visitors. The Receptionist will be responsible for handling inquiries, maintaining a tidy and organized reception area, and performing administrative tasks including scheduling appointments, managing correspondence, and providing general office support. Key Responsibilities: Greet and assist visitors with a warm, friendly demeanor, ensuring a positive first impression. Answer and direct phone calls, take messages, and route them appropriately. Maintain a neat and organized reception area at all times, ensuring a professional and welcoming environment. Schedule and confirm appointments for clients, visitors, and staff, ensuring optimal time management. Handle the incoming and outgoing mail and deliveries in a timely and organized manner. Provide administrative support to the team, including filing, photocopying, and managing basic office duties. Update calendars and assist with meeting scheduling, ensuring effective time management and coordination. Assist with other office tasks as required, ensuring smooth daily operations. Required Candidate Profile: Minimum of 2 years of experience in a receptionist or front desk role. Male candidates preferred. Proficiency in Microsoft Office Suite (Word, Excel, Outlook). Professional attitude, appearance, and demeanor. Excellent written and verbal communication skills. Strong multitasking and time-management skills. Prior experience in the hotel industry is highly desirable. Languages: Fluent in English, Hindi, and Marathi.

Responsibilities: * Greet guests, manage front desk operations, handle telephones & EPABX system. * Coordinate office tasks, operate computer systems, provide guest relations.

Walk-In Interview 19th July | Real Estate & Co-Working Industry We are hiring for multiple roles across Noida, Ahmedabad, and Gurgaon locations! Date: Saturday, 19th July Time: 10:00 AM 5:00 PM Venue: Incuspaze Mentioned Below Open Positions: Noida (Incuspaze – Fortune One, Sector 126) Front Office Executive Facility Executive Address: C-5, Sector 126, Noida-Greater Noida Expressway, Noida, Uttar Pradesh 201303 Ahmedabad (Incuspaze – Krish Cubicals, Thaltej) Front Office Executive Facility Executive Address: Govardhan Party Plot, Avalon Hotel Road, Sindhu Bhavan Marg, Thaltej, Ahmedabad, Gujarat 380059 Gurgaon (Incuspaze – Campus 2, Sector 18) Facility Executive Address: Plot No. 13, Sector 18, Udyog Vihar, Gurgaon Industry: Real Estate / Co-Working Space Requirements: Relevant experience in Facility or Front Office roles Good communication and presentation skills Immediate joiners preferred Carry: Updated Resume + ID Proof For more info, contact HR at 7905767647

Job Title: Front Office Associate / Executive Location: Bangalore Business Unit: Z Hostels by ZoloStays About ZoloStays ZoloStays is Indias leading co-living and managed accommodations provider, redefining the way people live, stay, and connect in urban India. With a strong presence across multiple cities, Zolo offers hassle-free living experiences to young professionals, students, and working individuals with a focus on comfort, security, and a vibrant community. About Z Hostels Z Hostels is an exciting new vertical under ZoloStays, specially designed to cater to backpackers, solo travelers, digital nomads, and budget-conscious explorers. Combining the energy of hostel culture with Zolos operational excellence, Z Hostels aims to deliver a clean, safe, and social experience for today’s modern travelers. Role Overview As a Front Office Associate/Executive at Z Hostels, you will be the face of our guest experience. You’ll play a key role in welcoming travelers, managing front desk operations, resolving guest concerns, and ensuring each visitor enjoys a smooth, safe, and memorable stay. Key Responsibilities: Welcome and greet guests with a friendly, courteous, and professional attitude. Handle all guest interactions including check-ins, check-outs, reservations, and inquiries—both in-person and over the phone. Ensure a seamless and outstanding customer experience at all times. Proactively resolve guest issues, feedback, and complaints to maintain high guest satisfaction. Coordinate effectively with housekeeping, maintenance, and other departments to ensure timely guest services. Manage room allocations, update reservations, and oversee billing instructions and payments. Maintain detailed and up-to-date front office logbooks and ensure smooth service during high footfall. Act as the go-to point in the absence of the Duty Manager or Front Office Manager. Key Requirements: Strong communication and interpersonal skills. Ability to stay calm under pressure and multitask effectively. Proficiency in reservation software and basic MS Office tools. Flexibility to work in shifts, including weekends and holidays. A guest-first attitude with problem-solving orientation. Why Join Z Hostels? Be a part of a young, fast-growing travel and lifestyle brand. Opportunity to grow with a new vertical in its early stages. Dynamic work culture with opportunities to interact with global travelers. Employee discounts, growth programs, and a community-first culture.

Residential Hotel Manager A reputed company requires Residential Hotel Manager at Resort in Kashid , Alibaug to oversee the daily operations as well as provide strategic direction. Salary in par with Industry .Call 9820795902 Job brief We are looking for an experienced Hotel Manager to oversee the daily operations of our hotel as well as provide strategic direction. You will plan and supervise the activities of an extensive and diverse workforce to ensure the smooth and profitable running of business. Responsibilities Supervise work at all levels (receptionists, kitchen staff, housekeeping staff, etc.) and set clear objectives Plan activities and allocate responsibilities to achieve the most efficient operating model Manage budgets/expenses, analyze and interpret financial information and monitor sales and profits Develop and implement an intuitive and efficient marketing strategy to promote the hotels services Communicate with customers when appropriate (welcome them in the facilities, address their complaints, find solutions to problems, offer information etc.) Deal with maintenance issues, shortages in staff or equipment, renovations etc. Collaborate with external parties such as suppliers, travel agencies, event/conference planners etc. Inspect facilities regularly and enforce strict compliance with health and safety standards Requirements and skills Proven experience as Hotel Manager or relevant role Understanding of all hotel management best practices Working knowledge of MS Office; knowledge of hotel management software (PMS) is an advantage Excellent customer service skills as well as a business mindset Demonstrable aptitude in decision-making and problem-solving Reliable with an ability to multi-task and work well under pressure Outstanding leadership skills and a great attention to detail

Residential Hotel Manager A reputed company requires Residential Resort Manager at Resort in Kashid , Alibaug to oversee the daily operations as well as provide strategic direction. Salary in par with Industry .Call 9820795902 Job brief We are looking for an experienced Hotel Manager to oversee the daily operations of our hotel as well as provide strategic direction. You will plan and supervise the activities of an extensive and diverse workforce to ensure the smooth and profitable running of business. Responsibilities Supervise work at all levels (receptionists, kitchen staff, housekeeping staff, etc.) and set clear objectives Plan activities and allocate responsibilities to achieve the most efficient operating model Manage budgets/expenses, analyze and interpret financial information and monitor sales and profits Develop and implement an intuitive and efficient marketing strategy to promote the hotels services Communicate with customers when appropriate (welcome them in the facilities, address their complaints, find solutions to problems, offer information etc.) Deal with maintenance issues, shortages in staff or equipment, renovations etc. Collaborate with external parties such as suppliers, travel agencies, event/conference planners etc. Inspect facilities regularly and enforce strict compliance with health and safety standards Requirements and skills Proven experience as Hotel Manager or relevant role Understanding of all hotel management best practices Working knowledge of MS Office; knowledge of hotel management software (PMS) is an advantage Excellent customer service skills as well as a business mindset Demonstrable aptitude in decision-making and problem-solving Reliable with an ability to multi-task and work well under pressure Outstanding leadership skills and a great attention to detail

Duties & responsibilities Greet visitors/clients providing a friendly, courteous front office service reflecting the corporate image of the client. Site personnel are notified of guests arrival immediately and follow up calls made where guests are not picked up coordinating with the host/sponsor. Issue visitor badges/temporary card/service badge/new joiners ID & access card. Follow up for the return of respective ID/access cards with respective stake holders. Ensure safety briefing to the client/visitor/interview candidates and provide necessary emergency/safety brochures. Ensure Accenture specific processes/manuals is followed Visitor admission is properly authorized Assisting with special needs for visitors with disabilities. Ensuring basic cleanliness of lobby, lifts and public area. Ensure the laptop details are scanned and check for Govt. IDs. Handling client/visitors/sponsors complaints/feedbacks and other related problems and communicate to next level or as per escalation matrix. Co-ordinate with night shift front office executive to ensure details of large parties are received and badges are ready for allocation on arrival Ensuring the all last-minute visitors are guided to do a self-check-in from kiosk. Client safety and security protocols are followed Performance objectives To be responsible for guests first impression of the organization, meet/greet and assist the client, guests, and visitors every day. Manage front office in accordance with company policies, procedures and processes. Achievement of defined key performance indicators and service level agreement targets. Key skills Excellent communication skills. Strong customer service drive. Outstanding problem-solving skills. Able to work flexible hours. Quick learner and ability to motivate self. Proven working experience as a Front Office Executive. Sound like you To apply, you need to be: Qualification: Prefer BHM/bachelors Degree Industry Type : FM Services, Hotel, Hospitality. Overall Experience: 1- 3years Industry Experience: 1-2 years

Job Summary: The Front Office Coordinator serves as the first point of contact for visitors, clients, and internal staff at the corporate headquarters of a healthcare company. This role is responsible for managing front desk operations, maintaining a professional and welcoming environment, and providing administrative support to ensure the smooth functioning of daily business activities. Key Responsibilities: Greet and assist visitors, employees, and clients in a professional, courteous manner Answer and direct incoming calls using a multi-line phone system Manage front desk operations including mail distribution, visitor sign-ins, and appointment scheduling Maintain the reception area, meeting rooms, and common areas to ensure cleanliness and organization Assist with coordinating meetings, conference room bookings, and special events Handle incoming and outgoing mail, packages, and courier services Provide administrative support to corporate teams as needed (e.g., HR, Finance, Executive Team) Manage office supply inventory and place orders as required Ensure compliance with security and confidentiality protocols, especially when dealing with healthcare-related information Maintain an up-to-date internal phone directory and contact lists Assist with onboarding tasks, such as preparing welcome packets or badges for new hires Qualifications: Bachelor's degree 2-5 years of front desk, administrative, or customer service experience, preferably in a healthcare or corporate setting Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) Strong verbal and written communication skills Excellent organizational and time-management abilities Professional appearance and demeanor Ability to handle confidential information with discretion Comfortable working in a fast-paced, collaborative environment If Interested, share your CV on WhatsApp@9911660650

Responsibilities: * Greet visitors & manage phone calls * Maintain front desk organization & appearance * Assist with administrative tasks as needed * Coordinate deliveries & mail distribution * Provide exceptional guest relations

Front Office Receptionist Vacancy at Avise True Hospital Sector 38, Gurgaon Key Responsibilities: Manage OPD, patient registration, appointment scheduling Handle incoming calls, coordinate with doctors, billing Basic MS Office, hospital software Provident fund Annual bonus

F&B Executive oversees all food and beverage operations within a hospitality setting, ensuring customer satisfaction and profitability . This includes managing staff, maintaining quality standards, handling customer feedback, and controlling costs. They develop and implement strategies to improve service and efficiency while adhering to health, safety, and sanitation regulations. Key Responsibilities: Operational Management: Directing and coordinating daily food and beverage operations to meet customer expectations and financial goals. Staff Management: Hiring, training, scheduling, and evaluating staff performance, fostering a positive and efficient work environment. Quality Control: Ensuring high standards of food quality, hygiene, and customer service are maintained across all outlets. Inventory Management: Monitoring inventory levels, ordering supplies, and minimizing waste to control costs. Financial Management: Developing and managing budgets, analyzing financial data, and identifying areas for cost reduction and operational improvement. Customer Service: Handling customer complaints and feedback promptly and effectively, striving to exceed customer expectations. Menu Planning: Collaborating with chefs to develop and update menus, ensuring a variety of options and high-quality food offerings. Compliance: Ensuring compliance with health, safety, and sanitation regulations, as well as company policies. Strategy Development: Developing and implementing strategies to improve service, efficiency, and profitability. Relationship Management: Building and maintaining relationships with suppliers to secure favorable pricing and terms.

6 Days Working. Food & attractive Incentives will be provided. Shift Timing : 12 Hrs duty (10am to 10pm) Any Graduate from Hotel, Hospitality, or Education Industry ( front office or F&B Background candidates are preferred ). Job Responsibility: 1) Doing daily audit of the property 2) Checking the Grooming of the staff and also briefing the staff the observations during the property visit and also assign the work to the staff. 3)Ensuring right food quality & highlighting any deviation 4) Following up on the unresolved maintenance issues for closure 5)Ensuring timely payments of the Electricity Bills & Rent from Guest & Students 6) Checking the Payment Status for the students and following up on fortnightly basis. 7) Interaction with Students & Professionals to be done on regularly basis, Positive/Negative feedback to be highlighted through Daily report 8)Getting the pending RnM tickets raised/highlighted by Guest, Students & Supervisor with the help of Warden App and assigning it to the concern MST,OM etc... 9) Checking the floor attendance,Uprearing MIR and sharing it on the respective groups. 10)Maintaining the no. of Breakfast/Lunch/Dinner on daily basis for Next day and sharing it on FnB Channel 11) Giving handover to the next shift property manager/Security Office about pending payment,students leaving early, Pickup's/Drop's and also Informing to the Logistic Manager. Interested Candidates, pls share the resume at shaikhaasmaoasis@gmail.com Regards, Aasma Shaikh

We are hiring for 5 Star Hotel Jobs in United Kingdom If you are interested for this profile Call on +91-9240234024 Hot lines number REQUIREMENTS: 1. Qualification Minimum 12th pass 2. Age 20-35 Years 4. Must Have Good communication skills 5. Must have passport Key Responsibilities:- Welcoming guests to the restaurant or dining area. Listening to customers food and drink orders and ensuring accuracy. Delivering food and drink orders to the correct tables in a timely and professional manner. Engaging with guests to ensure they are satisfied with their meals. Coordinating with the kitchen, bartenders, and other team members to ensure smooth service. If you are interested for this profile Call on +91-9240234024 Hot lines number Or Directly walk in On Below Mentioned Address CITA IMMIGRATION Corporate Tower- 2nd Floor, Dwarka Mor Metro Station, Opposite Metro Pillar No 766, New Delhi - 110059, Land Mark Above Yes Bank Nearest Metro Station Dwarka Mor Metro Station Website :www.cita.co.in

Key Responsibilities: Location -Mundhwa Front Desk Management: Greet and welcome clients, visitors, and vendors with a friendly and professional demeanor. Answer and direct incoming calls to the appropriate department or personnel. Maintain a neat and organized front desk area. Ensure a pleasant and welcoming atmosphere in the reception area. Visitor Assistance: Register and guide visitors to their respective appointments or meetings. Provide basic information about the company and its services. Assist clients with inquiries, brochures, and general information. Assist clients to AV Room for project videos, showing sample flat whenever needed and requested by Sales Executives during peak hours. Administrative Support: Assist various departments with administrative tasks such as data entry, document preparation, and filing. Manage incoming and outgoing mail, packages, and deliveries. Maintain and update contact lists, office supplies, and inventory. Accurate site billing of labor and any other agencies to ensure timely and transparent payment processing. Regular checks to verify the accuracy of CP invoices. Registering new employees on biometric and sharing data to HR on weekly basis. Co-ordinating with booked clients for agreement copy and receipts. Appointment Scheduling: Schedule appointments and meetings for team members. Coordinate conference room bookings and ensure meeting spaces are prepared. Communication: Relay messages promptly and accurately to the appropriate personnel. Monitor and respond to emails and inquiries directed to the general company email address. Security: Monitor access to the premises and ensure visitor compliance with security procedures. Report any suspicious or unauthorized activities to the appropriate authorities. Maintain Records: Maintain visitor logs, access control records, and other relevant documentation. Qualifications: U.G or any Graduation; additional education or certification is a plus. Proven experience as a Front Desk Executive in a real estate , hospitality , aviation will be preferred. Excellent communication skills in English , both written and verbal. Strong organizational and multitasking abilities. Proficient in Microsoft Office Suite (Word, Excel, Outlook). Exceptional customer service skills.

Creating a welcoming atmosphere for clients, managing appointments, and handling various administrative tasks They greet clients, answer phone calls, schedule appointments Female Only Kindly Reach us Preethi 6382942219

We are hiring for 5 Star Hotel Jobs in United Kingdom If you are interested for this profile Call on +91-9240234024 Hot lines number REQUIREMENTS: 1. Qualification Minimum 12th pass 2. Age 20-35 Years 4. Must Have Good communication skills 5. Must have passport Key Responsibilities:- Welcoming guests to the restaurant or dining area. Listening to customers food and drink orders and ensuring accuracy. Delivering food and drink orders to the correct tables in a timely and professional manner. Engaging with guests to ensure they are satisfied with their meals. Coordinating with the kitchen, bartenders, and other team members to ensure smooth service. If you are interested for this profile Call on +91-9240234024 Hot lines number Or Directly walk in On Below Mentioned Address CITA IMMIGRATION Corporate Tower- 2nd Floor, Dwarka Mor Metro Station, Opposite Metro Pillar No 766, New Delhi - 110059, Land Mark Above Yes Bank Nearest Metro Station Dwarka Mor Metro Station Website :www.cita.co.in

Performing a variety of cleaning activities such as sweeping, mopping, dusting and polishing. Ensuring all rooms are cared for and inspected according to standards. Contact-7448010777 Hotel Management Fresheners can apply Required Candidate profile -Maintaining Cleanliness, personal Hygiene -Efficient and Hardworking -Candidate with prior experience will be preferred -Minimum experience required 1 year

Job description Job Brief We are looking for a smart and talented receptionist to manage our front desk daily and to perform a variety of administrative and clerical tasks. As a receptionist, you will be the first point of contact for our company. You will be in charge of giving clients directions to various parts of the office, contacting employees regarding visitors, answering phones and taking messages, and sorting and distributing mail. You should also be able to deal with emergencies in a timely and effective manner while streamlining office operations. Multitasking and stress management skills are essential for this position. This role may require working in shifts, so flexibility is a plus. Responsibilities Your responsibilities include ensuring the front desk welcomes guests positively and executing all administrative tasks to the highest quality standards. Greet and welcome guests as soon as they arrive at the office. Notify company personnel of visitor arrival. Maintain security and telecommunications systems. Provide visitors with an appropriate answer for all their inquiries. The answer, screen, and forward incoming phone calls as necessary. Maintain employee and department directories. Receive, sort, and distribute daily mail/deliveries. Maintain security by following procedures; monitoring logbooks, and issuing visitor badges. Operate telecommunication system by following the manufacturers instructions for house phone and console operation. Support continuity among work teams by documenting and communicating actions, irregularities, and continuing needs. Contribute to team effort by accomplishing related results as needed. Ensure reception area is tidy and presentable, with all necessary stationery and material. Order front office supplies and keep the inventory of stock. Update calendars and schedule meetings. Arrange travel and accommodations, and prepare vouchers. Perform other clerical receptionist duties such as filing, photocopying, transcribing, and faxing. Education Qualifications Bachelor’s degree Requirements Proven work experience as a Receptionist, Front Office Representative, or similar role. Professional attitude and appearance. Good written and verbal communication skills. Excellent organizational abilities. Competency in Microsoft applications including Word, Excel, and Outlook. Good time management skills. Experience with administrative and clerical procedures. Hands-on experience with office equipment such as fax machines and printers. Multitasking and time-management skills, with the ability to prioritize tasks. Job Type: Full-time Pay: 10,000.00 - 12,000.00 per month Schedule: Day shift Language: English (Required) Work Location: In person

We are looking for a Community Manager to manage front-line patient and guest relations within a hospital environment operating from premium 3-star and above hotels or resorts." "The Community Manager will be responsible for creating a seamless, welcoming experience for patients and visitors in a hotel-based hospital setup, ensuring hospitality and healthcare coordination." "Join us as a Community Manager to handle guest engagement, service coordination, and communication in hospital units situated in 3-star and higher-rated hotels/resorts." "This role demands a dynamic and empathetic Community Manager to manage guest services and ensure patient satisfaction in a unique healthcare-hospitality hybrid setting." "We require a Community Manager to act as the bridge between patients, hospital staff, and hotel operations within our hospital units located in reputed hotels/resorts." "As a Community Manager, you will manage the guest experience end-to-end in a hospital setup housed within premium hotels/resorts, requiring excellent interpersonal and service skills." "Immediate requirement for a Community Manager to join our hospital facility within a 3-star or above hotel/resort, managing daily coordination, hospitality, and guest satisfaction joining on 21st July 2025 is mandatory."

Interact with studio visitors, parents, and students to address inquiries and enhance their overall experience.Oversee class registrations, manage schedules, and assist in the coordination of studio events and performances.Handle administrative tasks Perks and benefits Incentives additional