Receptionist

0 - 5 years

2 - 3 Lacs

Posted:1 day ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities

Front Desk Management

  • Greet visitors and clients in a friendly, professional manner.
  • Direct guests to the appropriate person or department.
  • Manage the reception area, ensuring it is tidy and presentable.

Communication Handling

  • Answer, screen, and forward incoming phone calls.
  • Take and relay messages accurately and promptly.
  • Respond to emails, inquiries, and other forms of communication.

Administrative Support

  • Schedule and confirm appointments or meetings.
  • Maintain records, files, and databases.
  • Assist with data entry, document preparation, and basic bookkeeping.
  • Handle incoming and outgoing mail and deliveries.

Customer Service

  • Provide information about the organizations products, services, or procedures.
  • Resolve customer issues or complaints, or escalate them to the appropriate staff member.
  • Ensure a positive experience for clients and visitors.

Key Skills and Qualities

  • Excellent communication and interpersonal skills
  • Strong organizational and multitasking abilities
  • Professional appearance and attitude
  • Attention to detail and reliability
  • Proficiency in office software (MS Office, email systems, etc.)

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