2155 Guest Relations Jobs - Page 13

WALK-IN INTERVIEWS 5 STAR HOTEL JOBS (DELHI | GURGAON | NOIDA) WALK-IN INTERVIEW DETAILS: Timing : 10:00 AM to 5:00 PM (Monday Saturday) Carry : Updated Resume + Passport Size Photo Walk-In Locations: Head Office New Delhi: CITA Corporate Tower, 2nd Floor, Dwarka Mor Metro Station (Opp. Metro Pillar No. 766) Landmark: Above Yes Bank , New Delhi 110059 Nearest Metro Station : Dwarka Mor (Blue Line) Open Positions: GRE (Guest Relation Executive) Reservation Executive Steward (F&B Service) Receptionist Eligibility Criteria: Education : 12th Pass or Graduate Gender : Male & Female Age : 18 to 25 Years Only - If you are above this age criteria, kindly don't apply Skills : Good communication, well-groomed, guest-friendly Salary & Benefits: Salary : 15,000 22,000 (Based on Role & Experience) Free Meals Uniform Provided Incentives + Career Growth in 5 Star Hotel Chains You Can Directly Visit at Below Mentioned address with your Resume and Pictures Timing - 10:00 AM- 5:00 PM CITA Head Office- Corporate Tower- 2nd Floor, Dwarka Mor Metro Station, Opposite Metro Pillar No 766, New Delhi - 110059,Land Mark Above Yes Bank Nearest Metro Station Dwarka Mor Metro Station Branch office - 2nd floor, SCF 36, 12, above dominos Pizza, Huda Sector 11, Panipat, Haryana - 132103

We are seeking a highly experienced Marketing Manager to lead and implement our strategies. This role will be responsible for managing campaigns, overseeing content creation, analyzing market trends, and driving brand growth across multiple channels.

URGENT REQUIREMENT: Job Duties: Receptionist / Front Office Executive: Greet guests, manage front desk operations. Experience in working for Hotel Industry Good communication skills in Telugu and Hindi Language. Email resume to HR@digitaill.com Food allowance

ASG Eye Hospitals is a chain of super specialty eye hospitals in India. It offers a comprehensive range of eye care services including treatment and surgeries of the Retina, Cataract, Squint, Oculoplasty, Cornea, Lasik, ICL, Glaucoma, and Paediatric Ophthalmology. Currently, the group has 165+ Eye Hospitals across 83+ cities in India. We are looking to hire for the below position on an immediate basis. Position : Front Desk Executive/Receptionist /OPD Staff Location-Guwahati Job Responsibilities Greeting the patients and attendants/visitors. Attending incoming calls and transferring the call to the appropriate department. Handling patient queries related to billing. Handling patient registration and OPD & IPD billing in the software. Desired Candidate Profile: Any Graduate 2 - 5 years of relevant experience. Background in the Hospital or Healthcare Industry is preferred. Should be presentable and soft-spoken and should enjoy interacting with people. Preferred both - Male & Female Ready to work on Sunday Key Skills Good communication Skills Basic knowledge of TPA & Accounting entries Knowledge of Computer. Perks and Benefits Best in the Industry Interested candidates mail your resume along with the below details to Contact -88750 29935. Total Experience - Current CTC - Expected CTC - Notice Period - Current Location - Preferred Location -

Preparing meeting and training rooms. Answering phones in a professional manner, and routing calls as necessary. Assisting colleagues with administrative tasks. Performing ad-hoc administrative duties.

• Greet and welcome clients, visitors, and prospective buyers with professionalism and warmth. • Coordinate and assist with property site visits and client tours.

Responsibilities: * Manage front desk operations with efficiency * Handle guest requests promptly * Provide exceptional guest service at all times * Communicate effectively via phone and in person Food allowance Annual bonus Health insurance Provident fund Sports for women Marriage & childbirth gifts Free meal Cafeteria

Position: Community Manager (Female Candidates Only) Location: Koramangala, Bangalore Industry: Hospital / Healthcare Experience Required: Minimum 6 months in Hotel or Hospitality industry Salary: 3 7 LPA (Based on interview) Key Requirements: Graduate in Hotel Management / Hospitality / related field Excellent communication skills (Fluent in English and Hindi, neutral accent preferred) Presentable, empathetic, and guest-oriented personality Experience in front office, concierge, or guest relations preferred Comfortable working inside hospital premises and engaging with patients and visitors Role Highlights: Managing patient relations and walk-in guest experience In-hospital and community-based coordination Providing warm, seamless support to patients and families Apply at: richa.aaishsolutions@gmail.com Contact: 9771324321

Role & responsibilities Greets patients and patient visitors, determines nature/ purpose of visit, and directs them accordingly. Be aware of your surroundings and of the patients in the waiting room. Be aware of which doctors and nurses are currently working in the building and whether they have arrived for their clinics. Observe clinics running late and advice patients waiting and offer apologies. Receive and make telephone calls as required. Phones must be answered within 3 rings and no more. Divert calls and take messages, ensuring accuracy of detail and prompt appropriate delivery. Be polite and helpful at ALL times. If a patients behaviour becomes unacceptably abusive refer the call to your manager. Do not shout or respond in a rude manner to the patient. Information about Hospital, such as location of departments/offices, employees within the organization or services provided. Handles patients registration, all clinical booking procedures, schedules appointments and does follow ups. Verifies all insurance benefits assigned to the Hospital to determine whether insurance coverage meets the standards as per the Hospital policy. Maintains departmental records and files and takes care of Department equipment. Participates in departmental meetings and related in-service educational programmes. Makes bed assignments in collaboration with the Nursing units, based on patient preference, condition and diagnosis. Ensure that all new patients are registered onto the computer system promptly and accurately, this should be on the same day that they attend the practice to register. Coordinating with Housekeeping for room cleaning. Coordinating with maintenance department for room maintenance work. Coordinating with Emergency staff for Admission. Arranging transport to wards. Reporting to Head of the Department. Preferred candidate profile Qual: Any Graduation Fresher/Experienced in Health care domain Interested in rotational shift, including night duty Loc: Adyar Immediate Joiner

You will be responsible for assisting with the efficient operation of the department in accordance with Hyatt International's Corporate Strategies and brand standards. Your role will involve ensuring that the employee, guest, and owner expectations are met. As a Guest Relations Executive, you will support the Front Office Manager in the daily management of the Front Desk at the hotel. To be successful in this role, you should have a minimum of 2 years of work experience as a Team Leader in Front Office or Guest Relations within a hotel setting. It is essential to possess well-developed communication and customer relations skills to effectively carry out your responsibilities.,

The Westin Sohna Resort & Spa is seeking a dynamic individual to join our team as a Management Position in Food and Beverage & Culinary. In this role, you will be responsible for overseeing the daily operations of Restaurants/Bars and Room Service, ensuring high standards of service, and contributing to the overall guest and employee satisfaction. Your duties will include assisting in menu planning, maintaining sanitation standards, supervising restaurant operations, and providing training to achieve departmental goals. To be considered for this position, you should possess a high school diploma or GED with at least 4 years of experience in the food and beverage or culinary industry. Alternatively, a 2-year degree in a relevant field with 2 years of experience will be considered. As part of the core work activities, you will be involved in managing the restaurant team, conducting day-to-day operations, providing exceptional customer service, and overseeing human resource activities. Your responsibilities will also include handling employee concerns, monitoring performance, ensuring compliance with standards and procedures, managing budgeted goals, and resolving guest problems and complaints. Additionally, you will be expected to supervise training initiatives, coach employees on performance, and assist in various restaurant operations during peak times. At The Westin Sohna Resort & Spa, we are committed to creating an inclusive and diverse work environment where the unique backgrounds of our associates are valued and celebrated. We promote equal opportunity and non-discrimination based on any protected basis. As part of the Marriott International family, we aim to empower our guests to enhance their well-being, and we are looking for passionate individuals who align with our brand mission and values. If you are energetic, proactive, and dedicated to maintaining your well-being, you are encouraged to apply for this Management Position at The Westin Sohna Resort & Spa. Join our global team, embrace your purpose, and become the best version of yourself in a supportive and engaging work environment.,

You will be working for an Ultra Luxury real estate Developer in Gurugram, in collaboration with a Japanese MNC. Your role as a Guest Relations Executive will involve greeting and assisting guests, managing guest relations, providing top-notch customer service, handling receptionist duties, and supporting sales activities. Your main focus will be to ensure high levels of guest satisfaction by promptly and professionally addressing any guest inquiries or concerns. To excel in this role, you should have proficiency and fluency in English & Hindi, along with strong guest relations and customer service skills. Excellent communication skills, experience in receptionist duties and sales support, outstanding interpersonal and organizational skills, and the ability to work both independently and as part of a team are essential. Knowledge of hospitality industry standards would be advantageous. A Bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred. Your working hours will be from 9 am to 7 pm, which may be extended during events and special occasions. If you are passionate about providing exceptional service and creating memorable guest experiences, this role is perfect for you.,

Present a professional and customer-focused approach to guests. - Greet visitors warmly and make them feel welcome and attended to. - Ensure guest satisfaction throughout their stay. Required Candidate profile Maintain cleanliness and tidiness in guest spaces and the lobby. Act as a liaison between guests and the hospital staff. Build strong relationships with guests to enhance their overall experience

Greetings for the day! IMS Group is urgently hiring for Recruitment Consultants!!! Kindly find below the job description for Recruitment Consultant! About Company: IMS People is an Offshore Recruitment Services company. We help staffing firms globally with our extensive range of tailored services. From recruitment & administrative services to accounting support, property preservation services and bespoke one-off creative solutions, we empower our clients to gain a commercial advantage in their marketplaces. We partner with over 150 different staffing brands across the UK, Europe, Australia, North America, New Zealand, Middle East, and Africa. Our support helps them to efficiently increase their fill rates, strengthen customer loyalty, lower internal costs, and enhance profitability. Our dedication to excellence is shared by our team of over 3000+ employees, who operate 24/7 to deliver an exceptional service for your business. We explore new ideas and generate long-term solutions for our clients. As a part of our commitment to deliver at the highest quality, we closely adhere to, and constantly monitor, changes in regulatory control to ensure our services meet the latest legal requirements worldwide. IMS People is a GDPR compliant and ISO 9001:2015, ISMS ISO/IEC 27001:2013 and Cyber Essentials certified organization. We are a part of the highly regarded Empresaria Group plc UK that operates in more than 19 countries with over 100 offices and listed on the London stock exchange. (https://imsplgroup.com/) Qualification: Any Graduate / 12th pass + 3 years of Experience Experience: Fresher / Experienced - KPO/BPO/Sales/International Voice Process Job Title: Recruitment Consultant / Junior Recruitment Consultant Job Location: Ahmedabad, Gujarat. (ON - SITE) Role & Responsibilities Sourcing and recruiting qualified candidates matching to the requirement from client. Screening candidates according to the job description Sourcing and recruiting from various job Portals and social networking sites. Able to maintain professional email communication with candidates. Coordinating with recruited candidates for scheduling interviews. Maintaining thorough and accurate documentation on all conversations with candidates Able to maintain reports and database of candidates Work closely with hiring managers to fill open positions in a timely manner Support the recruiting functions including scheduling interviews, organizing travel arrangements for candidates, and reserving conference rooms. Provide a stellar candidate experience to all candidates Maintain and update our Applicant Tracking System Key skills Excellent communication verbal and written English communication skills Screening Sourcing Ability to build and maintain strong networks Recruitment Good knowledge of MS Office and Internet. Perks of joining IMS You will be working with award winning organization (Dream Company to work, Best place to work and The Global outsourcing 100 -IAOP) we can add other awards Excellent Incentives 5 Days Working (Monday- Friday) Get exposer working with fortune 500 clients global Monthly Rewards & recognition Employee engagement initiatives Medical insurance after confirmation of probation period Canteen facility with subsidized rates. Interested candidates can apply now or can share their updated resume on mishel.christian@imsplgroup.com right away to schedule interviews!!!

Restaurant Manager - MG Rd Bangalore -50k plus service charge. Fluent in English speaking and local language will be good. MIn 7 years plus exp. Age less than 40. Hotel Management compulsory. Please apply call on 9930060601 for more details.

Role & responsibilities - Strong verbal and written communication skills in English; proficiency in Kannada is a plus. - Presentable and professional appearance with excellent interpersonal skills. - Strong organizational and multitasking capabilities. - Proficient in Microsoft Office and other basic office software. - 0 to 2 years of experience in receptionist or front desk roles preferred; freshers with a professional attitude and eagerness to learn are welcome. Preferred candidate profile Fluent in English (spoken); Kannada proficiency is an advantage Perks and benefits This is a *Temporary- off-role,3 rd party payroll* position.

Front Office Executive: What this job involves: Serving on the front lines of customer service Are you a people person who can make daily interactions such a breeze In this role, youll be in charge of one of the busiest places in the officethe front desk. Constantly on, youll give our visitors a warm welcome, and guide them and our employees along the way. In other words, you will set the benchmark in giving our company a good first impression. Throughout, you will also handle all incoming and, including distribution. Therefore, it is essential to remain professional polite in the way you present yourself, from appearance to behaviour. You will spend each day looking at how you can maintain and improve the front office. Part of your checklist is to get you the latest magazines and newspapers to be displayed in the reception. Being at the heart of the business. Maintaining and updating records and database are also part of your basic daily routine. These include telephone registers, call tracking and client contacts. Much of your time will also be spent on general admin activities and other help desk tasks. Working at JLL, you should constantly keep in mind that you are working in compliance with our regulations. Other responsibilities you will take care of include contributing to the monthly management report for the client and participating in emergency evacuation procedures. On top of these, youll be expected to develop policies and procedures needed for all functions in the reception. As needed, youll also take part in managing conference rooms, events, flower arrangement coordination, and others. Sound like you To apply you need to be: A highly skilled professional You should be a graduate in any discipline and have one to five years experience in front. Desk management or reception. Proven experience with continuous improvement initiatives and client reporting is also vital for this role. If youre familiar with occupational safety requirements matched with strong computer literacy and the ability to manage activities using different systems, then you might be the best fit for this job. A client service champ. A strong customer service focus is a pre-requisite of this job. Do you have unmatched. People skills that can help you ease your interactions with a wide range of client staffregardless of their leveland their demands An outstanding multitasking talent also provides a perfect complement to your skill set.

Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Assists in the daily supervision restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction. Determines training needed to accomplish goals, then implements plan. CANDIDATE PROFILE Education and Experience High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area. CORE WORK ACTIVITIES Assisting in Management of Restaurant Team Handles employee questions and concerns. Monitors employees to ensure performance expectations are met. Provides feedback to employees based on observation of service behaviors. Assists in supervising daily shift operations. Supervises restaurant and all related areas in the absence of the Director of Restaurants or Restaurant Manager. Participates in department meetings by communicating a clear and consistent message regarding the departmental goals to produce desired results. Conducting Day-to-Day Restaurant Operations Ensures all employees have proper supplies, equipment and uniforms. Communicates to Chef and Restaurant Manager any issues regarding food quality and service levels. Ensures compliance with all restaurant policies, standards and procedures. Monitors alcohol beverage service in compliance with local laws. Manages to achieve or exceed budgeted goals. Performs all duties of restaurant employees and related departments as necessary. Opens and closes restaurant shifts. Providing Exceptional Customer Service Interacts with guests to obtain feedback on product quality and service levels. Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. Encourages employees to provide excellent customer service within guidelines. Handles guest problems and complaints, seeking assistance from supervisor as necessary. Strives to improve service performance. Sets a positive example for guest relations. Assists in the review of comment cards and guest satisfaction results with employees. Meets and greets guests. Conducting Human Resource Activities Supervises on-going training initiatives. Uses all available on the job training tools for employees. Communicates performance expectations in accordance with job descriptions for each position. Coaches and counsels employees regarding performance on an on-going basis. Additional Responsibilities Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Assists servers and hosts on the floor during meal periods and high demand times. Recognizes good quality products and presentations. Supervises daily shift operations in absence of Restaurant Manager. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan. CANDIDATE PROFILE Education and Experience High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area. CORE WORK ACTIVITIES Managing Day-to-Day Operations Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees absence. Maintains service and sanitation standards in restaurant, bar/lounge and room service areas. Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met. Leading Food and Beverage Team Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and builds mutual trust, respect, and cooperation among team members. Serves as a role model to demonstrate appropriate behaviors. Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills. Develops specific goals and plans to prioritize, organize, and accomplish your work. Ensures and maintains the productivity level of employees. Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective. Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management. Ensures compliance with all applicable laws and regulations. Ensures compliance with food handling and sanitation standards. Ensures staff understands local, state and Federal liquor laws. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Establishes guidelines so employees understand expectations and parameters. Monitors alcohol beverage service in compliance with local laws. Ensuring Exceptional Customer Service Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis. Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. Empowers employees to provide excellent customer service. Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations. Handles guest problems and complaints. Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction. Ensures corrective action is taken to continuously improve service results. Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement. Manages service delivery in outlets to ensure excellent service from point of entry to departure (eg, greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return). Managing and Conducting Human Resource Activities Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others. Ensures employees are treated fairly and equitably. Strives to improve employee retention. Ensures employees receive on-going training to understand guest expectations. Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. Strives to improve service performance. Ensures recognition is taking place across areas of responsibility. Additional Responsibilities Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Assists servers and hosts on the floor during meal periods and high demand times. Recognizes good quality products and presentations. Supervises daily shift operations in absence of Assistant Restaurant Manager. Oversees the financial aspects of the department including purchasing and payment of invoices. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

We are seeking a dynamic, well-presentable, and enthusiastic University Representative to join our team in the overseas education sector. The ideal candidate will have 3-7 years of experience in client engagement, guest relations, event management, and international client interaction. This role involves extensive travel across the country to represent the company at educational fairs, events, and other promotional activities. Key Responsibilities Client Engagement Act as the primary point of contact for partner universities, fostering strong and collaborative relationships. Coordinate with universities to ensure seamless communication and alignment on goals. Event Management Plan, organize, and execute educational fairs, seminars, and promotional events. Represent the company and partner universities at events, ensuring a professional and engaging presence. Handle logistics, registrations, and follow-up activities for events. Marketing and Branding Present and promote university programs to prospective students, parents, and educators. Deliver compelling presentations and represent the company at international education platforms. Travel Travel extensively across India to manage and participate in events, fairs, and meetings with stakeholders. Maintain a flexible schedule to accommodate travel and event requirements. Relationship Management Build and maintain strong relationships with students, parents, and International University Clients. Address queries and concerns promptly and professionally. Qualifications and Skills Bachelors degree (MBA preferred). 3-7 years of experience in hospitality, marketing, client engagement, or event management. Well-presentable with a professional demeanor. Strong communication, interpersonal, and presentation skills. Ability to engage with international clients and adapt to diverse cultural settings. Exceptional organizational and multitasking abilities. Willingness and ability to travel extensively across the India.

Responsibilities: * Maintain cleanliness & order * Serve food & drinks * Assist with events * Greet guests * Set tables Cafeteria House rent allowance

Responsibilities: * Maintain cleanliness & order * Serve food & drinks * Assist with events * Greet guests * Set tables Cafeteria House rent allowance

About IHCL Indian Hotels Company Limited (IHCL) is a part of the Tata Group and is one of South Asias largest and most iconic hospitality companies. With a legacy of over 120 years, we are dedicated to delivering exceptional experiences to our guests through our diverse portfolio of hotels, resorts, and palaces. Job Objective Essential Job Tasks Areas of Responsibility Required Qualifications Work Experience Languages Needed in Position Key Interfaces- External Key Interfaces- Internal Behavioural Competencies Effective Communication Resilience Accountability Teamwork Judgement Analysis Learning Agility Equal Opportunities Employment at IHCL .

About IHCL Indian Hotels Company Limited (IHCL) is a part of the Tata Group and is one of South Asias largest and most iconic hospitality companies. With a legacy of over 120 years, we are dedicated to delivering exceptional experiences to our guests through our diverse portfolio of hotels, resorts, and palaces. Job Objective Essential Job Tasks Areas of Responsibility Required Qualifications Work Experience Languages Needed in Position Key Interfaces- External Key Interfaces- Internal Behavioural Competencies Effective Communication Resilience Accountability Teamwork Judgement Analysis Learning Agility Equal Opportunities Employment at IHCL .

About IHCL Indian Hotels Company Limited (IHCL) is a part of the Tata Group and is one of South Asias largest and most iconic hospitality companies. With a legacy of over 120 years, we are dedicated to delivering exceptional experiences to our guests through our diverse portfolio of hotels, resorts, and palaces. Job Objective Essential Job Tasks Areas of Responsibility Required Qualifications Work Experience Languages Needed in Position Key Interfaces- External Key Interfaces- Internal Behavioural Competencies Effective Communication Resilience Accountability Teamwork Judgement Analysis Learning Agility Equal Opportunities Employment at IHCL .