Guest Relations Executive

Job Description

Location - Bandra, BKC CTC - upto 25k (Please note this is a Guest relation executive plus Executive Assistant role in a co-working space industry) Only Interested candidates APPLY Roles and Responsibilities 1. New Site Operations & Fit-Out Management: * Act as the liaison between design, construction, and fit-out teams. * Ensure work follows brand specifications and timelines. * Track fit-out progress and ensure on-time task completion. * Ensure new sites are fully prepared for launch. * Organize delivery and installation of furniture and equipment. * Develop and manage project timelines, meeting all deadlines. * Identify and resolve delays in the fit-out process. * Conduct site inspections to ensure high-quality standards. * Verify that materials and layouts match approved designs. 2. Operations Management: * Oversee day-to-day operations of coworking spaces. * Ensure spaces are clean, functional, and well-maintained. * Coordinate with vendors to maintain seamless operations. * Manage relationships with suppliers for office needs. * Track operational budgets and ensure cost-efficiency. * Oversee invoicing and vendor payments for projects. 3. Community Engagement & Member Relations: * Create an engaging, collaborative community atmosphere. * Plan events and initiatives to boost member interaction. * Manage onboarding and introduction of new members. * Build strong relationships and resolve member concerns. * Gather and act on member feedback to improve services. 4. Team Leadership & Development: * Lead and mentor community staff, aligning with company goals. * Set clear expectations and provide training to the team. * Conduct regular performance review meetings. * Ensure effective communication between departments and staff. 5. Launch Strategy & Execution for New Sites: * Develop strategies for successful site launches. * Collaborate with marketing to promote new locations. * Plan and execute launch events to attract members. * Ensure sites are operational and ready for tours before launch. * Provide post-launch support to ensure smooth operations. 6. Marketing & Sales Collaboration: * Assist sales teams in promoting coworking spaces. * Provide tours to potential clients, explaining membership benefits. * Work with marketing to increase membership and occupancy. * Align community engagement efforts with sales goals. Show more Show less