General Manager

Experience

Salary

Location

Landmark

Job type

Education

Description

Position Overview

• The Hospital Manager is responsible for overseeing the daily operations of the hospital to ensure the delivery of high-quality patient care, efficient use of resources, compliance with healthcare regulations, and a safe, supportive environment for patients, staff, and visitors. 
• The role involves strategic planning, financial management, staff leadership, and coordination between medical and administrative departments.

Key Responsibilities

Operational Management

• Plan, direct, and coordinate hospital services, including medical, administrative, and support functions.
• Ensure compliance with healthcare laws, regulations, and accreditation standards.
• Monitor patient care standards and implement quality improvement initiatives.
• Oversee facility management, including safety, cleanliness, and equipment availability.

Financial & Resource Management

• Prepare and manage annual budgets, monitor expenditures, and ensure cost-effective use of resources.
• Optimize procurement, inventory, and vendor contracts.
• Analyze financial reports and recommend strategies for operational efficiency.

Human Resource Management

• Recruit, train, and supervise hospital staff across departments.
• Foster teamwork, staff development, and continuous education.
• Address staffing needs, scheduling, and conflict resolution.
• Promote employee well-being, motivation, and retention.

Strategic Planning & Leadership

• Develop and implement hospital policies, procedures, and long-term plans.
• Lead performance reviews, audits, and risk management initiatives.
• Collaborate with senior leadership, physicians, and external stakeholders.
• Drive digital transformation and adoption of healthcare technologies.

Patient & Community Engagement

• Ensure patient satisfaction and handle escalated complaints.
• Promote a patient-centered culture emphasizing empathy and respect.
• Build relationships with community partners, government agencies, and healthcare organizations.

Required Qualifications

• Bachelor’s degree in Healthcare Administration, Business Administration, Nursing, or a related field (Master’s degree preferred).
• Proven experience in healthcare management or hospital administration.
• Strong knowledge of healthcare regulations, quality standards, and accreditation processes.
• Proficiency in financial management and hospital information systems.

Key Skills & Competencies

• Leadership and decision-making
• Strong communication and interpersonal skills
• Problem-solving and critical thinking
• Financial and operational acumen
• Organizational and time-management abilities
• Empathy, integrity, and professionalism

Work Environment

• Based in a hospital or healthcare facility.
• Requires flexibility to respond to emergencies and work beyond regular hours.